Jersey Mike's Subs
4706 Caton Farm Rd, Joliet
(815) 267-6518
Recent Reviews
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Love the subs! I wish there was one in Joliet illinois!
Atmosphere: 5
Food: 5
Service: 5
Makes very good big kahunas
Atmosphere: 5
Food: 5
Service: 5
They did not want to take care of people with allergies.
Atmosphere: 1
Food: 1
Service: 1
I went into the location knowing that Jersey Mikes knows how to accommodate Celiac allergies ( severe gluten allergy). This is the first location that was unwilling to accommodate. They provided me with gluten free bread, cheeses and turkey. They were unwilling to get any toppings that were not contaminated. They were not short staffed, the employees kept stating they are not going to get me fresh toppings. I paid a lot for a plain sandwich. This has never happened to me before at any Jersey Mikes, very disappointing, staff definitely needs allergy training.
Atmosphere: 1
Food: 1
Service: 1
I came into this location with celiac ( a severe gluten allergy). The locations near me are very accomodating. But this location refused to get any toppings from the back and would not take the time to grab separate topping items that were not contaminated. They would only give us mayo and mustard from the bottle. It was not that they were unable to get separate toppings; they just did not want to. I was left with bread, turkey, and cheese. Very plain and disappointed with the service.
Very frustrating experience. I have a gluten allergy and the jersey mikes near me is always accommodating and helpful, this location was very different. I am glad they cleaned the station and put the sandwiches on a separate tray. They refused to get any toppings from the back and would not take the time to grab separate topping items that were not contaminated. They would only give us mayo and mustard from the bottle. It was not that they were unable to get separate toppings; they just did not want to. I was left with bread, turkey, and cheese. Very plain and disappointed with the service.
Atmosphere: 1
Food: 1
Service: 1
Quality of food and service really diminishes when they are busy……
Subs were were great! I ordered the philly cheese steak sub and my son had a ham and turkey sub. You could definitely taste the difference in quality of the ingredients compared to other sub shops. You might end up
paying more, but I believe the cost difference is worth it. Service was decent as well. We will definitely be back.
Atmosphere: 5
Food: 5
Service: 4
Jersey Mike's are really getting bad. The sandwiches are barely getting any lunch meat on the sandwiches. They give you a lot of nothing for a lot of money, $ 18.65 for a giant. All bread. It's so sad that Jersey Mikes used to be my favorite sandwich shop, but not anymore .
Did online order yesterday, came to pick it up. Was not greeted when I came in the store: 3 people came in after me and were greeted and helped. After waiting 10 minutes I asked for help. No apology for ignoring me for 10 minutes. The order put in yesterday was not ready until almost 15 minutes past time promised. Very poor service.
Restaurantji Recommends
I accidentally dropped my sub in a tub and literally showed them a pic of it and they proceeded to tell me “well you’re the one who dropped it.” Yes I know that it was an accident but as a normal human being with I dunno kindness and some decency you would think they’d remake it for me especially since I’m a regular customer? New management sucks.
Awful customer service. condescending, racist and ignorant! This place isn't welcoming to people of color at all! My experience today made my blood boil!! I will NEVER EVER FREQUENT ANY JERSEY MIKE'S PERIOD!!
Large sandwich and Food really good, staff friendly and efficient. First time there and pleasantly surprised
Atmosphere: 4
Food: 5
Service: 5
Double meat and cheese Philly.
Food: 5
Service: 5
My first Jersey visit ever. The Caton Farm location is perfect! Great people, great service, great food. I found my new favorite sandwich here!
Atmosphere: 5
Food: 5
Service: 5
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