KFC
2221 Illinois Rte 59, Plainfield
(815) 577-7161
Recent Reviews
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Got delivery, completely wrong order came, tried calling the store 10x they never answer and there is no machine. Spent $100 on dinner and got a bunch of food my family won't eat.
Atmosphere: 1
Food: 1
Service: 1
The $7 meal deal are good
Food: 5
Service: 5
They didn’t warn me about the pork in the gravy of the mashed potatoes also who puts pork in a chicken restaurant I waste my money $41 I am throw all my food in garbage
Atmosphere: 4
Food: 3
Service: 4
We had a catering order. The chicken was excellent. Hot, and ready at our pick up time.
Atmosphere: 5
Food: 5
Service: 5
I ordered the family meal, I checked my order until I arrived at my house and it was missing the biscuits.
Service: 1
Pulled up to order and was greeted with “what you wanna order” nothing else. I told her I had a coupon for a 20 piece family deal and she asked me what the coupon has on it and how much all with an awful attitude. Pulled up to the window and she just stuck her arm out for payment. After a few minutes some guy leans out the window and said pull up there (nobody else in the drive thru). I pulled up and about 10 mins later they brought out my food. After I get home I see that my 20 piece is only 14 pieces of old dry chicken, 5 breasts, 2 thighs, 3 legs and 4 wings. My 3 mashed potatoes have 1 kinda full and other 2 maybe 1/4 full. 2 slaws not even half full. The 10 biscuits that came with it had 8 in the box. Without the coupon this meal was normally $62. (Ridiculous) I paid $43 with the coupon. I will never go back there. Also this was 5pm so you think they would be busier and have fresh food.
Atmosphere: 1
Food: 1
Service: 1
The Hispanic lady who is the store manager is rude
Atmosphere: 1
Food: 1
Service: 1
Not sure what happened to this location but last few times, order takes forever to get. One time waited 10 mins at counter, no one came to take order. We left. Another time got to order quickly inside but food took 25 mins!
Atmosphere: 1
Food: 3
Service: 1
One of the slowest places, if you want to wait an hour for a three piece combo then go right on ahead
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Dr Pepper
Severely overpriced with smaller chicken pieces.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
How is this a franchise and they somehow mange to stop selling chicken everyday 2 hrs before closing time that's posted on the door. They only sell chicken tenders and no fried chicken. If closing time is 10pm they turn off they fryers at 8 and only sell tenders. Threneeds to be a sign stating that they have a alternate menu at a certain time. Please fix this or close this location.
Such great service, and the food was fresh, hot and good!
Atmosphere: 5
Food: 5
Service: 5
I spent more than 60 dollars on my order and when I got home to have a surprise meal with my family, the order was incomplete and it was not the package that I ordered. When I called the store more than 10 times for my refund, they did not answer. Bad for the team and worse for the manager who has no control.
Atmosphere: 2
Food: 2
Service: 1
Ordered delivery and they forget the mashed potatoes and gravy.
Atmosphere: 1
Food: 3
Service: 1
Food is getting better there!
Atmosphere: 4
Food: 5
Service: 4
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