McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
12501 Illinois Rte 59, Plainfield
(815) 577-0133
About McDonald's
Customers' Favorites
McDonald's Reviews
This location can not get the orders correct about 90% of the time. Average wait time for a walk in order is 8 minutes, yes I time them because they are always slow with orders.
Today I got a big mac that was made by a management person... was not even close to be put together correctly..
The on duty manager was complaining about an employee named Rich that seemed to switch hours with someone and the girl didnt show up at 5pm.. the manager acted like the world was going...read full review
Sweet tea is always fresh. Employees r awesome. So nice. Only problem is that sometimes I don't get my right order. Happened twice now. They will replace it n all. Just a little disappointing when u order something n bite into it n it's all wrong.
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 12AM |
| Saturday | 5AM - 12AM |
| Sunday | 6AM - 11PM |
McDonald's offers a variety of tasty food options, including the popular Happy Meal that children enjoy. The decor is not too bad, and customers appreciate the customization options available. While the service can sometimes be a bit slow, staff members like Ryan and Eric are known for their pleasant and friendly attitude, making the experience more enjoyable. Ryan, in particular, is praised for his excellent service and deserves recognition. Chris remains a standout employee, always friendly, upbeat, and caring, often taking the time to engage with customers and mentioning surveys with a smile. The overall experience at this location is consistent with other McDonald's, and the food quality remains good. The Happy Meal toys continue to be a favorite among children, especially the little brother of a recent visitor, who loves this restaurant more than anything else.