Potbelly was my favorite, but after today it's not. Soup was cold, no crackers, no service but cost me $20 for the food
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Sandwich
Paulette Lopez
This Potbelly has excellent service! I especially enjoyed the wonderful staff, Miranda, Lupe, Monse, and Josh who went above and beyond to help me and provided excellent costumer service. The food is fresh and the place is clean. Would highly recommend. Good to see a place who with young motivated and high quality employees.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Barthalamule Rubertino
I went in this week with my family, & noticed that while I was ordering. There was a girl on her phone the whole time not helping her coworkers. I asked the sweet cashier is that the manager she said yes and told me her name. Very unprofessional and lazy of Miranda. So many lazy people these days. Desperate times I guess
Atmosphere: 1
Food: 1
Service: 1
N R
Doors locked at 8:40 on a Saturday??
Atmosphere: 1
Food: 5
Service: 1
Munaf Hasan Chand
I went to Potbelly's on a quiet Sunday afternoon with a few of my friends. I did a mobile order and planned to eat there. Once we got our food, my friend realized none of his toppings were in the sandwich.He went and talked to manager, who was super understanding and re-made the sandwich for us.We then noticed, my friend didn't hit the "add toppings" button in the app. The manager could've been rude and said you get what you ordered, but was very understanding, even offered a refund. Good set of people working here, thank you!
Atmosphere: 5
Food: 5
Service: 5
Rbrt
Nick is the definition of PURE AWESOMENESS! Would definitely come back to this location!
Atmosphere: 5
Food: 5
Service: 5
Kimberly C
Pricey but delish!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie, Sandwich, Chicken Pot Pie Soup
Geralt R
Great food and great service
Atmosphere: 5
Food: 5
Service: 5
Michael Manning
Excellent food and quick service. I got the Pizza Melt on the recommendation of Nicholas, the gentleman behind the counter and the Mac n Cheese. Both were delish.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian, Pizza Sandwich
Maddie Swan
Not sure what's going on here but 50% of the time they mess up my order by giving me someone else's sandwich when I go through the drive-through. By the time I get home, I realize it's the wrong one. They've been stingy on refunding me when I call to let them know they gave me the wrong sandwich.
Multiple staff talking, the location was not busy so it's disappointing to have spent $20 only go get home and not have all items paid for. I live too far to go back.Drive thru ticket 6342/3/24 1:12p
Service: 1
Rachel West
I stopped in yesterday to pick up some food for a friend. I am not really a sandwhich person and the friend I was getting the food isn't really picky. I was staring at the menu for a few minutes trying to decide what to get, the girl taking the orders I guess noticed I looked a little perplexed and asked if she could help me make up my mind. I explained to her I was getting food for a friend and wasn't sure what exactly to get her. She was extremely patient with me, since I couldn't make up my mind. Getting to the register the young man was also extremely friendly and helpful. I love going to a place and the customer service is top tier. My friend did tell me that was the BEST sandwhich she had had in a long time.
Clean, quick and friendly service and tasty. I’ve been to this location several times and the food is always piping hot and service team is pleasant. I must get lucky that it’s never busy and always pretty
Potbelly was my favorite, but after today it's not. Soup was cold, no crackers, no service but cost me $20 for the food
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Sandwich
This Potbelly has excellent service! I especially enjoyed the wonderful staff, Miranda, Lupe, Monse, and Josh who went above and beyond to help me and provided excellent costumer service. The food is fresh and the place is clean. Would highly recommend. Good to see a place who with young motivated and high quality employees.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I went in this week with my family, & noticed that while I was ordering. There was a girl on her phone the whole time not helping her coworkers. I asked the sweet cashier is that the manager she said yes and told me her name. Very unprofessional and lazy of Miranda. So many lazy people these days. Desperate times I guess
Atmosphere: 1
Food: 1
Service: 1
Doors locked at 8:40 on a Saturday??
Atmosphere: 1
Food: 5
Service: 1
I went to Potbelly's on a quiet Sunday afternoon with a few of my friends. I did a mobile order and planned to eat there. Once we got our food, my friend realized none of his toppings were in the sandwich.He went and talked to manager, who was super understanding and re-made the sandwich for us.We then noticed, my friend didn't hit the "add toppings" button in the app. The manager could've been rude and said you get what you ordered, but was very understanding, even offered a refund. Good set of people working here, thank you!
Atmosphere: 5
Food: 5
Service: 5
Nick is the definition of PURE AWESOMENESS! Would definitely come back to this location!
Atmosphere: 5
Food: 5
Service: 5
Pricey but delish!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie, Sandwich, Chicken Pot Pie Soup
Great food and great service
Atmosphere: 5
Food: 5
Service: 5
Excellent food and quick service. I got the Pizza Melt on the recommendation of Nicholas, the gentleman behind the counter and the Mac n Cheese. Both were delish.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian, Pizza Sandwich
Not sure what's going on here but 50% of the time they mess up my order by giving me someone else's sandwich when I go through the drive-through. By the time I get home, I realize it's the wrong one. They've been stingy on refunding me when I call to let them know they gave me the wrong sandwich.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Cookie, Sandwich
Restaurantji Recommends
Multiple staff talking, the location was not busy so it's disappointing to have spent $20 only go get home and not have all items paid for. I live too far to go back.Drive thru ticket 6342/3/24 1:12p
Service: 1
I stopped in yesterday to pick up some food for a friend. I am not really a sandwhich person and the friend I was getting the food isn't really picky. I was staring at the menu for a few minutes trying to decide what to get, the girl taking the orders I guess noticed I looked a little perplexed and asked if she could help me make up my mind. I explained to her I was getting food for a friend and wasn't sure what exactly to get her. She was extremely patient with me, since I couldn't make up my mind. Getting to the register the young man was also extremely friendly and helpful. I love going to a place and the customer service is top tier. My friend did tell me that was the BEST sandwhich she had had in a long time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sugar Cookie, Cookie, Sandwich
Clean, quick and friendly service and tasty. I’ve been to this location several times and the food is always piping hot and service team is pleasant. I must get lucky that it’s never busy and always pretty
Atmosphere: 5
Food: 5
Service: 5
The Oreo shake was really good.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cookie, Sandwich
Always perfect,
Atmosphere: 5
Food: 5
Service: 5
Loading...