I love coming here for one reason though !! The precious lady named Sam! that works night shift is so amazing , she is very patient with my obnoxious order , and always recommends using the app. I love her customer service and because of her I came back 2 days in a row ❤️ definitely go check them out ! If not for the food for HER!!
Atmosphere: 5
Food: 5
Service: 5
BestAlyssaEver 14
I went in recently and someone named Mercedesh helped me she is absolutely amazing and so helpful! Not only is she kind and helpful but she makes a pretty amazing sandwich and I never felt judged as I do with the other workers. I will be coming here now for her!!
Gina Dwyer
I love this Subway. The people here are always friendly, my sandwich looks awesome every time, and they take coupons. All the veggie bins are full and fresh.
Atmosphere: 5
Food: 5
Service: 5
Tiffany Ann
Numerous times sandwiches have been made so sloppy. Mustard all over the place. Wrapping is soaking wet. This is not the first time either. This has been happening the last few times we have ordered. This location is officially off our list.
Food: 2
Service: 4
Shelby P
I love the new meal of the day specials, the staff always greets me when I come in. I love going to this one because they are fast with that drive thru and the sub is always great!
Atmosphere: 5
Food: 5
Service: 5
G B
Always great experience with friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Ethan
Not sure what they're doing with this location. Food was fine as always but the owner of this particular location decided that coupons can only be used for Build Your Own sandwiches and not just anything as corporate intended. They have a cheesy paper sign on the door that states this. Don't want to be the Karen that thinks the employees care about every single sale but I chose not to buy anything other than the sandwich because of that.
Atmosphere: 2
Food: 5
Service: 4
Chirote Chiasriwong
I brought 3 sandwiches online today I always like subway but this location was make mistake at always all missing something when I said lite sauce but a lot in the sandwich and missing cheese ask for pepper Jack was missing very disappointed
Amanda Monahan
Great service 🤓😀
Atmosphere: 5
Food: 5
Service: 5
Sharika House
Disappointing… I’ve ordered the pizza twice from this location and each time it’s undercooked. Each time I’ve called to report the issue and never any accommodations to fix the concern. I understand teenagers run this location but I’m disappointed there aren’t standard coming times for pizza.
Idk why I didn't just go get my order when I'm literally 3 mins away, But I guess this is what I get for being lazy cause if i was at the store I would've caught this nasty mistake. How can a dry sandwich be soggy. I've eaten at subway over a dozen of times and never had soggy bread. I could have just made my own sandwich at home. Sadly I had to waste food, I wouldn't dare give this to a homeless person this is horrible
Food: 1
Don Brown
I like the drive thru feature. The only issue I've had of the dozen or so visits: one was ice tea given instead of lemonade and once no cheese on the sandwich. Otherwise my favorite Subway shop. Thanks
Atmosphere: 5
Food: 4
Service: 5
Gabriela Rodriguez
I ordered online at 5:35pm. Pick should have been 5:50 pm. I walked in around 5:46 knowing my order may not be ready which is fine . I waited and there were 3 separate people who walked in within the same time frame. Once they all left it was shortly after 5:50. 6:06 pm to be exact. They only had 1 sandwich ready out of 3 that i had ordered and it was because they got busy. I ORDERED ONLINE BEFORE EVERYONE ELSE ARE YOU KIDDING? This is one of the sandwhiches that i ordered. JUST TERRIBLE. I understand they had a rush but the least you can do since you did not prioritize my order is make my sandwich good and not COLD . I will be going to the other plainfield location!
Atmosphere: 1
Food: 1
Service: 1
Patricia Quinto
This location picks and chooses which coupons they want to accept. And who would eat these cucumbers? Yuck!!
Atmosphere: 2
Food: 2
Service: 4
Ted Tomki
Received Subway coupons in the mail. Wife and I decided to order food using the above coupons. But I decided to drive over to order at the restaurant. At the entry door was a sign. We do not accept coupons but alternate menu can be used. Went in any way to find out what is the deal????. We wanted 2 foot long turkey club sandwiches. The lady said I can't use that coupon for my order. So I said "Subway sends me coupons, I drive there to use them and I'm told I can't. Whomever came up with that marketing scheme should be fired immediately to save the subway future bankruptcy. We use coupons from many different restaurants with no problems. So I went over couple doors down to Jersey Mike's and spend $20 for two club sandwiches. Never going back to Subway for the Substandard service. Very aggravating experience. Good luck with that marketing approach. Jersey Mike's and Jimmy Johns here We come. And please don't send anymore worthless coupons, please.
I love coming here for one reason though !! The precious lady named Sam! that works night shift is so amazing , she is very patient with my obnoxious order , and always recommends using the app. I love her customer service and because of her I came back 2 days in a row ❤️ definitely go check them out ! If not for the food for HER!!
Atmosphere: 5
Food: 5
Service: 5
I went in recently and someone named Mercedesh helped me she is absolutely amazing and so helpful! Not only is she kind and helpful but she makes a pretty amazing sandwich and I never felt judged as I do with the other workers. I will be coming here now for her!!
I love this Subway. The people here are always friendly, my sandwich looks awesome every time, and they take coupons. All the veggie bins are full and fresh.
Atmosphere: 5
Food: 5
Service: 5
Numerous times sandwiches have been made so sloppy. Mustard all over the place. Wrapping is soaking wet.
This is not the first time either. This has been happening the last few times we have ordered. This location is officially off our list.
Food: 2
Service: 4
I love the new meal of the day specials, the staff always greets me when I come in. I love going to this one because they are fast with that drive thru and the sub is always great!
Atmosphere: 5
Food: 5
Service: 5
Always great experience with friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Not sure what they're doing with this location. Food was fine as always but the owner of this particular location decided that coupons can only be used for Build Your Own sandwiches and not just anything as corporate intended. They have a cheesy paper sign on the door that states this. Don't want to be the Karen that thinks the employees care about every single sale but I chose not to buy anything other than the sandwich because of that.
Atmosphere: 2
Food: 5
Service: 4
I brought 3 sandwiches online today I always like subway but this location was make mistake at always all missing something when I said lite sauce but a lot in the sandwich and missing cheese ask for pepper Jack was missing very disappointed
Great service 🤓😀
Atmosphere: 5
Food: 5
Service: 5
Disappointing… I’ve ordered the pizza twice from this location and each time it’s undercooked. Each time I’ve called to report the issue and never any accommodations to fix the concern. I understand teenagers run this location but I’m disappointed there aren’t standard coming times for pizza.
Food: 1
Restaurantji Recommends
Idk why I didn't just go get my order when I'm literally 3 mins away, But I guess this is what I get for being lazy cause if i was at the store I would've caught this nasty mistake. How can a dry sandwich be soggy. I've eaten at subway over a dozen of times and never had soggy bread. I could have just made my own sandwich at home. Sadly I had to waste food, I wouldn't dare give this to a homeless person this is horrible
Food: 1
I like the drive thru feature. The only issue I've had of the dozen or so visits: one was ice tea given instead of lemonade and once no cheese on the sandwich.
Otherwise my favorite Subway shop. Thanks
Atmosphere: 5
Food: 4
Service: 5
I ordered online at 5:35pm. Pick should have been 5:50 pm. I walked in around 5:46 knowing my order may not be ready which is fine . I waited and there were 3 separate people who walked in within the same time frame. Once they all left it was shortly after 5:50. 6:06 pm to be exact. They only had 1 sandwich ready out of 3 that i had ordered and it was because they got busy. I ORDERED ONLINE BEFORE EVERYONE ELSE ARE YOU KIDDING? This is one of the sandwhiches that i ordered. JUST TERRIBLE. I understand they had a rush but the least you can do since you did not prioritize my order is make my sandwich good and not COLD . I will be going to the other plainfield location!
Atmosphere: 1
Food: 1
Service: 1
This location picks and chooses which coupons they want to accept. And who would eat these cucumbers? Yuck!!
Atmosphere: 2
Food: 2
Service: 4
Received Subway coupons in the mail. Wife and I decided to order food using the above coupons. But I decided to drive over to order at the restaurant.
At the entry door was a sign. We do not accept coupons but alternate menu can be used. Went in any way to find out what is the deal????.
We wanted 2 foot long turkey club sandwiches. The lady said I can't use that coupon for my order.
So I said "Subway sends me coupons, I drive there to use them and I'm told I can't.
Whomever came up with that marketing scheme should be fired immediately to save the subway future bankruptcy.
We use coupons from many different restaurants with no problems.
So I went over couple doors down to Jersey Mike's and spend $20 for two club sandwiches.
Never going back to Subway for the Substandard service. Very aggravating experience.
Good luck with that marketing approach.
Jersey Mike's and Jimmy Johns here We come.
And please don't send anymore worthless coupons, please.
Atmosphere: 1
Food: 1
Service: 1
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