McDonald's
12704 Walter Payton Memorial Hwy, Plano
(630) 552-7084
Recent Reviews
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How it say open at 6am and not even open it 6:43am
Atmosphere: 1
Food: 1
Service: 1
Staff had high energy. Id go to this location over the one down the street any day of the week
Atmosphere: 5
Food: 4
Service: 5
Just went there this morning. My son wanted a McGriddle before school. In the drop off line he opens it and it's just 2 floppy pancakes, not a sandwich. Husband and I went in to complain and had to wait to complain!! Nobody even cared. Sad thing is, these wrong food orders happen all the time. I hate McDonalds, food makes me sick, but the kids love it. So I'm either checking my food before I drive off or driving back to get my correct order. Just terrible. I'm going to the yorkville McDonald's from now on.
Unbelievable, my kid door dashed from this McDonald's and they gave us the butter and syrup but no pancakes!!! For real??
Atmosphere: 1
Food: 1
Service: 1
Came here to see reviews. Been in Plano ten years. I avoid this McDonald’s. literally everytime I am there. They A. Mess up the order 2. Just don’t seem to care. Plano McDonald’s is the absolute worst.i never leave reviews
Atmosphere: 1
Food: 1
Service: 1
Bad experience this morning, impolite workers, they did not made me feel welcomed in the drive thru, and they messed up my order.
Atmosphere: 3
Food: 4
Service: 2
Lady that works at the window always wearing a purple sweatshirt every morning has such an attitude for no reason. It’s like she knows my order because she starts off super nice and as soon as I say my order her whole attitude changes. I say thank you at the window and she just went “hmm” while not even looking at me while handing me my food. So rude and what’s the attitude for at 7:50 in the morning lol
Food: 3
Service: 1
This place either forgets an item from my order or screws up something with the order EVERY TIME I go there. Service is never very good.
Atmosphere: 2
Food: 2
Service: 1
Service is bad and employees are rude here. Literally stood at the counter trying to place an order for seven minutes and nobody would help us even though several employees saw us standing there. One of them looked like a manager since she was wearing a different color shirt. Finally a younger kid came out of the bathroom and decided to take our order. He started giving us attitude like he didn't want to be there. So we decided to leave and take our business elsewhere. Don't recommend you come here.
Atmosphere: 3
Service: 1
Guaranteed 9 times out of 10 that my order will be messed up or missing items. Even after confirming it at the window.
If I could give zero stars I would go below zero
Restaurantji Recommends
Never coming to this location ever again. Everytime we come here we always have to go to the 3rd window and wait. They don’t understand anything you say and always gets the order wrong!
Atmosphere: 1
Food: 1
Service: 1
Sometimes I use it just to go there and set or meet people that I need to do things with.But the food is good and I always get good service there
Atmosphere: 5
Food: 5
Service: 5
Always missing something in my orders… also they are very unorganized..
Atmosphere: 1
Food: 1
Service: 1
This place smells like straight sewage, absolutely vile. The floor was also covered/smeared with grease???
Atmosphere: 1
Food: 1
Service: 1
Great spicy egg mcmuffin
Atmosphere: 5
Food: 5
Service: 5
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