Paradise Pancake House

400 E South St, Plano
(630) 332-4027

Recent Reviews

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Lis Nowak-Galey

Great food and service.

Atmosphere: 5

Food: 5

Service: 5

Mike ONeill

Pleasant environment, nice staff, and average prices. Hash browns had no flavor, the rest of the food was average. I like the coffee decanters for self serve at the table.

Atmosphere: 5

Food: 3

Service: 4

Linnea Collins

Super nice, great menu, I hope this place sticks around :)

Atmosphere: 5

Food: 5

Service: 5

R B

The food was a pleasant suprise, different variety and tastes fantasic. Server was great and price qas reasonable.

Atmosphere: 5

Food: 5

Service: 5

Kaitlyn Gradert

Food and service was good. The atmosphere was loud. Hard to talk to anyone at our table because it was so loud.

Atmosphere: 3

Food: 4

Service: 4

Bev

Hubby and I dined here today for breakfast--my first time here and his second. Really good food; had a Denver scrambler and he had a steak version. Service very friendly and attentive. The place is cute and will go back..Good coffee too.

Atmosphere: 5

Food: 5

Service: 5

Christine Kooper

Me and my husband finally stopped and tried Paradise Pancake House and we're SO pleased! We both had a skillet and they were absolutely perfect and delish!!! I wish I got the name of our server because she too was just great - super nice! We will definitely be back, many times!

Atmosphere: 5

Food: 5

Service: 5

Abraham Arreguin

A party of one, I waited 30 min for the food and it never arrived. I requested to cancel my order and they wanted me to take it to go. I declined and told them I was not interested in taking the food. I can’t comment on the food because I didn’t have any but I will definitely not be returning.

Gayle Claffy

Good food. Affordable pricing. Quick service. Friendly staff.

Atmosphere: 5

Herber Chavez

Worst customer service ever had to wait 20 min to order waitress was always missing food order was messed up dont go here and to top it off the owner thought she had the right to yell at my daughter just trying to ask a question bad bad service and the food wasnt all that cold stale and nasty

Atmosphere: 1

Food: 1

Service: 1

Alina Chavez

Horrible! We had to wait 20 minutes just for someone to take our order, and they got my boyfriend’s order wrong—he asked for no onions, but they gave him onions. Also, my boyfriend and I had our food on one check, and the rest of my family had a separate check. The owner forced us to pay an 18% tip, which wasn’t right since it was just the two of us on our check. To top it off, the owner started getting loud and disrespectful at my little sister. My family was also charged a fee as well which was $21 and we were all forced to pay a tip when service wasn’t even good and we were all disrespected and treated bad.

Atmosphere: 1

Service: 1

Desiree and Herbert Chavez

Owner is very rude had to tell her to stop yelling at my daughter who was asking a simple question had to constantly look for service

Atmosphere: 1

Food: 3

Service: 1

Yvonne Harris

Our breakfast was delicious. Appreciate the selection of American and Mexican dishes on the menu. Hashbrowns were cooked to perfection; crispy not greasy, and the over-easy eggs were just how I asked them to be prepared. The homemade chorizo was praised for its deep flavors. Only after we were finished this I notice that lattes and espressos are on the menu. Our waitress, Michelle, could not have been any nicer. Would definitely recommend!

Atmosphere: 5

Food: 5

Service: 5

Tyler K

Let me start off by saying the servers here are good. Food portions are very small and they pack you with hashbrowns, chips and everything but the protein. The cooks also messed up order 3 times and my girlfriend didn't even eat her food cause she asked for no onions and there resolution was to discount our food by 20%. Look when my omelet was messed up and the first one sent out was larger then replacement thats an issue. Your making customer pay for cooks mistakes by giving me less. When you order chilaquiles with steak and eggs and you dont even get a full egg and a very small portion of meat that is a problem.

I can tell you I will never step foot in this place because of the resolution. I order food and pay for a service my food should be made to order correctly and it was not. This all boils down to accountability. If cooks messed up food more then once and you damn near charge me full price for a long wait and food being messed up no way cooks and establishment will learn. Next time make it right with customer or you will lose customers.

Atmosphere: 3

Food: 1

Service: 4

Scott \u0026 Venetia

Just went to give their breakfast a try and enjoyed everything beginning at the front door. The decor was surprisingly fresh and welcoming. We ordered a omelet breakfast and a build your own skillet. Both were perfect! I was the only one having regular coffee and it was brought with a cup and a small carafe of coffee. Don’t be fooled by the pics. There was plenty of food on the plates. We will definitely be back again!

Atmosphere: 5

Food: 5

Service: 5

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