McDonald's
960 W Reynolds St, Pontiac
(815) 842-2522
Recent Reviews
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Every visit something is wrong with the order here. Prices and wages keep going up in fast food, but obviously the food and service have gone the opposite direction. I ordered the spicy snack wrap meal and received the ranch snack wraps this time.
Atmosphere: 2
Food: 2
Service: 1
The service was lacking. The staff was unhelpful. The fries were barely cooked and they messed up our order and didn't give us our sauces.
Atmosphere: 4
Food: 3
Service: 3
Always forgetting items ordered. This store is notorious for missing items.
Atmosphere: 2
Food: 3
Service: 2
They were closed at 5pm on a Thursday. Why?
Atmosphere: 3
Food: 4
Service: 2
If I could give 0 stars I would. This place is filthy and disgusting. Workers got mad and have attitudes when we asked for a lid due to no lids being over at the soda machine. Then the soda machine was filthy and covered with soda everywhere. The tea taste like its been sitting and needs changed. Defenitly would not recommend coming here..
Atmosphere: 1
Food: 1
Service: 1
Have been here a lot always gets order wrong. Sad that full grown people during a dead time can’t get 2 plain McDoubles right. I couldn’t hear the person correctly on speaker I thought he said yes and pull forward when I pulled forward the drive through lady was rude like she was inconvenienced. I might be young but I have bad hearing.
Atmosphere: 1
Food: 1
Service: 1
so good love this place for real!
Atmosphere: 5
Food: 5
Service: 5
Constantly forgetting items/getting items incorrect
Went 2 mornings in a row first morning wanted a frappe someone yelled we can't do frappes then this morning went by was told they can't take any orders inside or out why are they even still in business here when they can't do anything right
Atmosphere: 1
Food: 1
Service: 1
This jerk asked me what I wanted to order, I said “give me a second” he walked away and never came back, I asked if he was going to help that I was ready. He responded “ain’t taking her order, I’m about to leave! Stared at me 4 different times and did NOTHING! He’s still just standing there doing NOTHING!! Bad service at this dirty McDonalds!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Fry's cold looked like they were fried an hour ago, burgers with cold cheese,
Atmosphere: 1
Food: 2
I work at mcdonalds and I know this has to be another owner I looked it up they should be ashamed. The fries they made twice I gave up they are not up to standards. The mccrispy is a shame here as the first ones had no topping and the second 4 Shreds of lettuce and half a slice of tomatoes. Im starting to think the owners are cheap
The food was about on par, not hot but not cold. However, they did forget 2 of my child's nuggets. About 1 mile off the highway, so not likely to go again.
Food: 2
Service: 3
Got better since new ownership. But I just don’t like McDonald’s lol.
Atmosphere: 4
Food: 3
Service: 3
I got a #7 for 2 cheeseburgers. I asked for no ketchup no mustard and additional patty on the burgers. None of those request happened . I did get the pattys but they weee not on the burgers.
Atmosphere: 1
Food: 1
Service: 1
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