Subway
961 W Reynolds St, Pontiac
(815) 842-3333
Recent Reviews
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This is the poorest run Subway I’ve ever been in. The place is dirty, broken soda machine, lettuce was browning, tomatoes were wilted, bread was hard and overcooked, it was drowned in mayo. Last time I order through the app and not see how my sandwich was made. So disappointed
Atmosphere: 1
Food: 1
Service: 1
Sandwich had very little meat. More onions than anything. Cold and tastes awful.
Atmosphere: 1
Food: 1
Service: 1
A little off the path in the area but food and service was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Great subs best subway I've visited
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coca-Cola Classic
The food was not very food it did not taste fresh I ordered online and I made a mistake they were still making my sandwiches and I asked if I could modify and they said no they also told me to cancel my order and replace another one and wait half an hour they're moderately friendly but I will never be going here again because they take alot of time with the sandwiches and they overall wouldn't even put vinnagerrate on a sandwich which they weren't even finished with the sandwich and I asked them to modify it all I wanted was vinagerrite and they were less than amicable all I wanted the staff is unmotivated and argue with you about your food so I'd recommend not using the app because once u pay for it you have to cancel the order online and as I said a 30 minute wait time for a pre-ordered sandwich. I would not recommend eating in this restaurant because it is very insanity and you will get sick after I had my sandwich I got food poisoning and believe me it is not FRESH the food all tasted aged and was not fresh vegetables they tastes canned
Parking: There are only 3 parking spots in front and they all are pre-orders this is definitely not a new location and it looks like a hovel
Atmosphere: 1
Food: 1
Service: 1
The food is good but just be patient with the people who work there.
Atmosphere: 4
Food: 4
Service: 5
The business stands alone next to a motel or apartment. The place was reasonably clean. The staff was professional and capable. The food was fresh and tasty. Would go again.
Atmosphere: 3
Food: 5
Service: 5
Friendly staff and good sub.
Atmosphere: 5
Food: 5
Service: 5
They are trying to copy Jersey Mike’s but not as good in any way. Subway should be Subway, not attempt to be Jersey Mike
Atmosphere: 1
Food: 1
Service: 1
Well trained staff, they get my order right every time. Also very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, B L T
Restaurantji Recommends
I go to subway for the veggies. If extra is considered 5 peices of spinach and you won't put on anymore I don't need to spend my money there anymore. The veggies are cut paper thin and they are taught to be stingy with it. I ordered a veggie delight but I am not delighted.
Vegetarian options: Not enough vegetables
Atmosphere: 3
Food: 1
Service: 1
Slow staff not well
Atmosphere: 1
Food: 2
Service: 1
It was just okay.
Atmosphere: 3
Food: 3
Service: 3
I want more meat on my sandwich especially when it cost me 20 dollars for 2 footlong ...where's the meat n the tuna??
Atmosphere: 4
Food: 4
Service: 3
The girl in drive thru on 10/3 “morning shift” though this was around 2:30- 3pm (they refused to give me a name for her) charged me for a 6” that was supposed to be a kids meal. Refused to fix her mistake; & would not give me the apple sauce or drink my child was expecting with her meal unless I paid for the apple sauce & drink separately (what she charged me for already costed that much more then the whole kids meal itself) her other option was keep the sandwich since she can’t take it back & then get a kids meal but I’d have to pay the price of a kids meal even though I had already paid OVER the amount of a kids meal due to her mistake. After 4 phone calls 2 of them being immediate hang ups, I finally got in touch with a manager & will be receiving a refund. This mistake was poorly resolved & could have easily been resolved at that window but she refused & was giving me no options besides paying MORE MONEY for this to be fixed. This is ridiculously poor problem solving.
Food: 2
Service: 1
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