Wendy's
$ • Fast Food, Burgers
Hours:
505 S Deerfield Rd, Pontiac
(815) 348-1630
About Wendy's
Customers' Favorites
Wendy's Reviews
Share your opinion about Wendy's
We stopped here on the way home to grab lunch. Went through the drive-through. Very friendly service. Unfortunately this was the worst food that we have ever had from a Wendy’s. They told us before we had ordered that they were out of ice but they could still give us sodas. That should have been our red flag. We bought ice from the gas station next door to pour our sodas in. The warm sodas however were also completely flat. The fries were burnt but cold and tasted like they...read full review
It was ice cold in the store! There was no Ice for the sodas,the coffee machine was broke! My burger was so cold the cheese didn't even melt! It was so sloppy put together,all the sauce was like eating soup it had so much on it. The lobby was filthy. Not one clean table. They charged $5.19 for a single cheeseburger.
Now I remember why I quit going there.
Ratings
Menu
Hours
| Monday | 6:30AM - 12AM |
| Tuesday | 6:30AM - 12AM |
| Wednesday | 6:30AM - 12AM |
| Thursday | 6:30AM - 12AM |
| Friday | 6:30AM - 12AM |
| Saturday | 6:30AM - 12AM |
| Sunday | 6:30AM - 12AM |
Wendy's offers a convenient dining experience with friendly staff and quick service. The restaurant serves fresh and hot food, including the popular peppermint frosty and a great value $3 frosty card. Despite minor issues, the restaurant makes up for it with delicious food and excellent service.
The manager, Luis, goes out of his way to ensure customer satisfaction, making fresh and tasty Caesar salads. The staff provides top-notch service, as one customer notes the awesome young employee who took their order and provided great customer service for a Cherry Vanilla Coke.
However, the restaurant appears to be understaffed during the busy lunch rush, with only one side of the line running. This leads to long lines in the dining room, and the overworked employees don't get a chance to restock or clean. Customers are encouraged to be understanding of the Wendy's employees, who have been working hard to keep up with the increased business.