Burger King

1301 E Chain of Rocks Rd, Pontoon Beach
(618) 491-3278

Recent Reviews

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Tinette Medley

All around good experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: BK Chicken Fries, Classic Wrap Spicy Wrap Honey Mustard Wrap, French Fries, Chicken Nuggets

Terry Joe

11/05/24, ordered an original chicken sandwich.
Bun was at least 5 years old going off of how hard it was and taste of it.
Also, where’s the chicken in this chicken patty???
I threw it all away. Nasty!
I’ve had problems here before, and will now never come back.
I’m done with these places taking my hard earned money and giving me manure in return.
Bye.

Atmosphere: 1

Food: 1

Service: 2

Michael Brown

Can't get an order right. Messed up my sandwich and forgot an order of fries.

Atmosphere: 1

Food: 2

Service: 1

Aaron Logan

Asked for no onions on it but got onions anyway. After picking onions off sandwich was great

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Whopper

Mustafa Yanar

They are really kind and friendly. All the stuff perfect 👍

Atmosphere: 5

Food: 5

Service: 5

abdulah abrahim

Never been treated so kindly at a fast food joint before. Not even Chik fil a is as nice and joyful as some of the workers here.

Atmosphere: 4

Food: 4

Service: 5

Mark Chancellor

This place is horrible. Not only did they remove my review for other people to see. The manager was hateful inconsiderate, disrespectful. And very unprofessional, all I'm saying Is that Im past this point and that everybody on these reviews,say this company saying about racist comments and all that stuff is so very
True , people need to get a lawyer sue this restaurant and I feel that us Americans need to stand up to these corporations that think they own everything because they have money and the food was terrible. I posted pictures of my food and I'm going to do it again. The reason why we have an option for reviews is so that we can prevent other customers to go through the same that you went through. It's all right to have public knowledge of these things. I made a review on Saturday.
October 4th. And it was deleted. The managers I delt with was anne And if you go through the reviews , you can see that she comments on her On her place employment, bringing the stars up. So I guess now. Managers are required to leave reviews for their own company.. and I have called every number possible and left messages and they have had no1 taking the time to fix the issue this is some of the food I got I guess this is what ur worth and ur hard earned money is worth they need to close this place I know when they first open that very first week they was sued for raw chicken being served I feel they got my food From the scrap bucket that sits next to the frier sad sad I do pray that this is one of the restaurants.They close down within the next couple of years that they're talking about closing.

Atmosphere: 1

Food: 1

Service: 1

xXDonathanXx

Dont go to Pontoon Beach Burger King! They’ll allow there white managers to be racist to minorities, will downplay it and will get mad at you when you “overreact” yesterday one of my managers called me Sped Monkey and the day prior, the same manager followed me on multiple occasions and acted like he was whipping me! The gm will not take these claims seriously and will tell you to “post about it” I will be seeking legal action as im quitting from this location

Atmosphere: 1

Food: 1

Service: 1

Erica R

I went through the drive thru and ordered the breakfast burritos, before I could finish my order and tell them I wanted no egg on my burritos they gave me my total and I said no egg after, there is egg on my burritos. I won’t be going back to this location. I also said an Iced mocha coffee but they rang me for a vanilla. They need to learn to listen and understand what you want and not just ignore you. This isn’t the first time they’ve done this!!!

Atmosphere: 1

Food: 1

Service: 1

Michael Yingling

Some employees have the outline of their underwear showing through their clothes

Brad Schmittling

Good service

Vegetarian options: Impossible Whopper
I like it

Atmosphere: 4

Food: 4

Service: 5

Jordan Haupt

Did not get what I paid for

Service: 1

Marcusf250

$9.93 for a bacon egg chz croissant meal & the croisssnt they gave me was one they microwaved the s%^* out of and two pathetic little rubbery strip of bacon. I see why it wasn’t busy

Atmosphere: 3

Food: 2

Service: 3

D Zimmerman

BK was filthy while employees stood around with no customers sitting in restaurant while we were there. I love the whopper but will not eat there again. Relatively new too.

Atmosphere: 1

Food: 4

Service: 1

Donna Zimmerman

BK was filthy while employees stood around with no customers sitting in restaurant while we were there. I love the whopper but will not eat there again. Relatively new too.

Atmosphere: 1

Food: 4

Service: 1

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