McDonald's

2 Engineers Rd, Pontoon Beach
(618) 797-7924

Recent Reviews

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Nikolas Senavsky

Slowest, worst McDonald's in the continental United States..... hands down.... been to quite a few of them in my 47 years and this one definitely takes the cake....... can't even get a double cheeseburger plain right....and had to wait for them 3 to 4 times longer than any McDonald's I've ever been at

Atmosphere: 1

Food: 1

Service: 1

Arthur Clark

Last week I ate here and there was a male manager who seemed to have everything operating smoothly. The food was excellent, better than other McDonald locations. Fast forward to today and the same manager was not there. Instead people were acting frantic and the food was disgusting. The quarter pounder was very dry and bread was stale. The chicken wrap was ice cold and tortilla it was wrapped in was tough and inedible. I ate my food there and could hear one employee arguing with and demeaning another employee. This week the restaurant was a complete disaster and something should be done about it.

Atmosphere: 2

Food: 2

Service: 1

Kathy Grizzard

We ordered a double quarter pounder cheese burger meal and a double quarter pounder cheeseburger. The soda was only a medium and had no ice. The fries were not hot, of course. We got home and only ONE burger was a double. And the single burger was in a double box. So they couldn't be bothered to read the order or even put the right burger in the right box. DONE with McDonald's. There's ALWAYS something wrong with what we order.

Food: 1

Service: 3

Danielle Hebert

Since no one has answered my email sent June 3, I'll post it here

Frances Schmitz

Stopped yesterday...Bathroom a mess. Toilet paper roll to use on floor. No workers in site. Ordered from kiosk. Still no one there. Found a worker talking on her phone she said she was not on duty and ignored me. I said do I need to call the main office. She got up and found someone in the back who seemed clueless. Another person was waiting for his food and said he was trying to be patient but he had waited so long. I'm not sure why this McDonald's is still open. It is worse each time we go.

cathe crisel

Poor service poor managers. Didn't lock the door at night so yelled at us for walking in cause she forgot we didn't know lobby was closed. Disrespectful

Justin Kuster

Where's McDonald's I have ever been to today couldn't even give me sweet tea and had a huge ass pothole pulling into the damn parking lot I would give it zero Stars if I could

Katie Mcglinch

It's like they don't care about the costumers for delivery at all i order a 10 drink fries and 2 sandwiches with alterations to the sandwich what's i get is no drink no fries and the sandwiches the way they are normally prepared and not how I requested them worst service ever

Mark Mitchell

The buns were hard as rocks!

Samantha Ray

Drive through was rude. And took 10 mins when there was nobody in front of me and then when I got my food, my mcchicken was super thin and hard as a rock

Dannie Creek

It's McDonalds.

CivilBeeGee

HORRIBLE CUSTOMER EXPERIENCE. NEVER EVER DO CURBSIDE BECAUSE THEY WILL FORGET YOU AND SERVE EVERYONE ELSE. No sense of urgency or attempting to make things better. Better going off to literally any other McDonald's

Josh Timpe

Can't seem to get orders right or make sure everything is with the order like napkins and straws shit is not rocket science do better

Hayley Lopez

absolutely terrible service good god

sophia

My food was burnt. Couldn't find a clean table to sit at, half the soda wouldn't work, coke splatter all over the walls, hands sanitizer was out, napkins were out, bullet hole in the window, but worst of all the restaurant was completely filthy every customer was complaining about how dirty it was.
DISGUSTING is an understatement. Will never be back.🤢

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