the beautiful woman thats there every morning makes the best sandwiches EVERYDAY give her a raise she’s amazing and works alone <3
Atmosphere: 5
Food: 5
Service: 5
Laura Goodall
Been going to this subway for years and I always get the chicken bacon ranch footlong with the grilled chicken never had a two dollar charge put on the order until today will never go again to this location
Atmosphere: 2
Food: 3
Service: 1
dawn wagner
Shelle was exceptional. She helped us when we had difficult time picking up order. She was kind, professional and easy to work with. I commend her and her team. Great job and excellent food!
Atmosphere: 5
Food: 5
Service: 5
Peykan
Some one hit the gas pedal instead of the brakes recently..
Atmosphere: 4
Food: 4
Service: 5
Sarah S.
I ordered a hot honey chicken sub through the app and it was made extremely poorly. I asked for extra pickles and banana peppers. They put maybe 6 of each. For a foot-long. And I couldn't taste the hot honey at all. I basically got an overpriced rotisserie chicken sub. Read what people order. This location has gone very down hill.
Food: 3
Service: 1
Jessica Graefe
My husband and I stopped here to get sandwiches. After waiting for over 20 min while my husband went in I had to go in and see what was happening. He said there debit card machine was not working and that they restarted it 3 times. I had him take our 4 year old while it was my turn to wait for the machine to work. I asked them to call the manager. The teenage boys at the counter were great, but their manger was awful. I could hear here screaming at the one boy on his cell phone from across the counter. She told him to make me pay cash. He explained that I had no cash. She asked him to restart the machine. He explained they did it 3 times already. She asked him to send her a picture for proof. He did just that. Then he said the customer wanted to talk to her. The manger said he needed to restart the machine again. The boy then again said the customer would like to talk to you and handed me the phone. I told the manager that I had been waiting for over 20 min with my four year old daughter and they had restarted the machine 3 times. I asked if I could take my food or not. She said she would have to call the owner. I told her I was not going to wait for her to try and get ahold of the owner while we had to continue to wait. I asked if I could take my food since there was no way for me to pay or if I had to leave it behind. She said she could not allow me to take the food with out talking to the owner first. I left. Absolutely horrible experience with management! The way she treated her workers and me was ridiculous!
Atmosphere: 1
Food: 1
Service: 1
Kaitlyn Duoblys
The young man with black curly hair was rude and unorganized. I didn’t appreciate the way that he talked to his coworker and I wish he would change his gloves as needed instead of cross contaminating everything.
Atmosphere: 1
Food: 2
Service: 1
Ethan Hagerman
Anthony did me right with the sandwich ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Jamie Christman
Great customer service great kids my food was made with care❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Jeff Faurie
I left, this Subway was dysfunctional, in Poplar Grove IL
Worst one they did not cook the chicken or bacon and the guy got the order wrong and had no clue what to do and he has been working there for 3 weeks is very sad never coming back ever
Atmosphere: 1
Food: 1
Service: 1
Megan Dennin
My daughter and I just went there and the manager was horrible! She was snapping at the other employee who seemed new. We kept telling him he was doing a good job because he was obviously very stressed. Not only was she belittling her employee but she was incredibly rude to the customers. I was super disappointed. I don't think we will go back again because of this woman.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Subway Club
Sundaze 5
so i worked here just for all you guys too know the manager will treat you disgusting she told my daughter something was wrong with her??!!! horrible the way she treats these children they make them work 10 hour shifts during school and no breaks at all!!! this place when she worked there theres roaches and spiders in the back the meat is disgusting and all the milk is expired even the chips everything is not new spiders everywhere not clean nothing its disgusting ur food is definitely expired watch what u eat.!!!!!!
Recommended dishes: Subway Club
FutureTrunks 31
Got charged for a 12" sub meal when I ordered a 6 inch. When i called and asked about I got told "nothing can be done about it, have a good day and was hung up on
Atmosphere: 1
Food: 1
Service: 1
Jane Swenson
Slow moving non caring employees. Husband got sick on the tuna.
the beautiful woman thats there every morning makes the best sandwiches EVERYDAY give her a raise she’s amazing and works alone <3
Atmosphere: 5
Food: 5
Service: 5
Been going to this subway for years and I always get the chicken bacon ranch footlong with the grilled chicken never had a two dollar charge put on the order until today will never go again to this location
Atmosphere: 2
Food: 3
Service: 1
Shelle was exceptional. She helped us when we had difficult time picking up order. She was kind, professional and easy to work with. I commend her and her team. Great job and excellent food!
Atmosphere: 5
Food: 5
Service: 5
Some one hit the gas pedal instead of the brakes recently..
Atmosphere: 4
Food: 4
Service: 5
I ordered a hot honey chicken sub through the app and it was made extremely poorly. I asked for extra pickles and banana peppers. They put maybe 6 of each. For a foot-long. And I couldn't taste the hot honey at all. I basically got an overpriced rotisserie chicken sub. Read what people order. This location has gone very down hill.
Food: 3
Service: 1
My husband and I stopped here to get sandwiches. After waiting for over 20 min while my husband went in I had to go in and see what was happening. He said there debit card machine was not working and that they restarted it 3 times. I had him take our 4 year old while it was my turn to wait for the machine to work. I asked them to call the manager. The teenage boys at the counter were great, but their manger was awful. I could hear here screaming at the one boy on his cell phone from across the counter. She told him to make me pay cash. He explained that I had no cash. She asked him to restart the machine. He explained they did it 3 times already. She asked him to send her a picture for proof. He did just that. Then he said the customer wanted to talk to her. The manger said he needed to restart the machine again. The boy then again said the customer would like to talk to you and handed me the phone. I told the manager that I had been waiting for over 20 min with my four year old daughter and they had restarted the machine 3 times. I asked if I could take my food or not. She said she would have to call the owner. I told her I was not going to wait for her to try and get ahold of the owner while we had to continue to wait. I asked if I could take my food since there was no way for me to pay or if I had to leave it behind. She said she could not allow me to take the food with out talking to the owner first. I left. Absolutely horrible experience with management! The way she treated her workers and me was ridiculous!
Atmosphere: 1
Food: 1
Service: 1
The young man with black curly hair was rude and unorganized. I didn’t appreciate the way that he talked to his coworker and I wish he would change his gloves as needed instead of cross contaminating everything.
Atmosphere: 1
Food: 2
Service: 1
Anthony did me right with the sandwich ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Great customer service great kids my food was made with care❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
I left, this Subway was dysfunctional, in Poplar Grove IL
Restaurantji Recommends
Worst one they did not cook the chicken or bacon and the guy got the order wrong and had no clue what to do and he has been working there for 3 weeks is very sad never coming back ever
Atmosphere: 1
Food: 1
Service: 1
My daughter and I just went there and the manager was horrible! She was snapping at the other employee who seemed new. We kept telling him he was doing a good job because he was obviously very stressed. Not only was she belittling her employee but she was incredibly rude to the customers. I was super disappointed. I don't think we will go back again because of this woman.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Subway Club
so i worked here just for all you guys too know the manager will treat you disgusting she told my daughter something was wrong with her??!!! horrible the way she treats these children they make them work 10 hour shifts during school and no breaks at all!!! this place when she worked there theres roaches and spiders in the back the meat is disgusting and all the milk is expired even the chips everything is not new spiders everywhere not clean nothing its disgusting ur food is definitely expired watch what u eat.!!!!!!
Recommended dishes: Subway Club
Got charged for a 12" sub meal when I ordered a 6 inch. When i called and asked about I got told "nothing can be done about it, have a good day and was hung up on
Atmosphere: 1
Food: 1
Service: 1
Slow moving non caring employees.
Husband got sick on the tuna.
Atmosphere: 3
Food: 2
Service: 2
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