I love this Wendy's! The staff is so friendly and polite, the dining room is always clean and in order. I look forward to coming here. The food is fresh. I usually order a Triple Baconator meal from here. Thanks Tamya and staff for a pleasant experience!!
Monty Montague
Im done with this place was in the bathroom saw an employee walk out the bathroom without washing his hands told the management this and they proceeded to lie saying he will wash his hands in the back of the store the man literally walked in and put on gloves this type of nasty is highly unacceptable
Baby Ray
The burgers are horribly made, they apparently never have frosties, and let’s be honest they complain that they deserve a higher hourly wage even tho their customer service is bad and they make sloppy/poor burgers lol.
raghda najjar
Great costumer service Everytime I stop here fast and the food is really cooked they get my order exactly how i asked for
David Estrada
Had food poisoning don’t recommend. And workers pants were falling off.
Squidward Tortellini
Very rude drive thru this morning. Heavy set lady was extremely rude. Asked for jelly for two sandwiches and gave me one. Yelled at me and rudely told me to back up from the window. Will be following up with multiple complaints.
Oppar Chill
They are highly rude in this location, a lady had yelled at my mother for correcting her on the order that the lady got wrong, I wouldn't recommend.
princezz
I was in there last week and my card wasn’t working right. The staff and the manager was so pleasant. I haven’t had such good customer service like that in Al very long time. Thank you lady’s you made a day that could have been very stressful into an pleasant experience.
Jaynelly Babee
Waiting for a delivery order over 10 minutes late picking up.
Visited this place for the first time since it's been built. It was pretty fast, the woman behind the counter took about 6-7 people's orders in about 3 minutes tops. Food was made pretty fast for everyone inside and outside. The man that gave me my order even made sure to give me a spoon for my frosty.
Paul Folk
They just told me they couldn't take my order bcuz they were only taking door dash. Terrible customer service
mike peterson
Not open until 3am and very rude!
Vernon Banks
I made a request to cook fresh fries and they still gave me old fries that had been in holding for more than 5 minutes like we can't tell the difference. I think we all can agree that the workers there especially after 7 in the evening have very nasty attitudes and very unethical in the way they treat paying customers. Never had a Manger scream at me Hold on! Like I was his child then proceeded to cut me off and tell me if I don't like it he'll refund me so he can move his line??? The audacity
Gretchen Hedrick
If I could give 0 stars, I would. Literally incompetent employees. Took 5 minutes at least to order 4 items (3 of which were regular jr. cheeseburgers). They had us pay and then pull up to wait for our food. 8 minutes go by, and finally go in to see where the food is at and they just “forgot to bring it out”. So after sitting for God knows how long, the food was freezing cold and all of the jr. cheeseburgers ended up being deluxe with just mayo. Not at all what we ordered. Very disappointed in the competency of the employees and cooks. Whoever the franchisee is of this location, needs to make very serious changes in who they employee/fire or this location should be shut down.
I love this Wendy's! The staff is so friendly and polite, the dining room is always clean and in order. I look forward to coming here. The food is fresh. I usually order a Triple Baconator meal from here. Thanks Tamya and staff for a pleasant experience!!
Im done with this place was in the bathroom saw an employee walk out the bathroom without washing his hands told the management this and they proceeded to lie saying he will wash his hands in the back of the store the man literally walked in and put on gloves this type of nasty is highly unacceptable
The burgers are horribly made, they apparently never have frosties, and let’s be honest they complain that they deserve a higher hourly wage even tho their customer service is bad and they make sloppy/poor burgers lol.
Great costumer service Everytime I stop here fast and the food is really cooked they get my order exactly how i asked for
Had food poisoning don’t recommend. And workers pants were falling off.
Very rude drive thru this morning. Heavy set lady was extremely rude. Asked for jelly for two sandwiches and gave me one. Yelled at me and rudely told me to back up from the window. Will be following up with multiple complaints.
They are highly rude in this location, a lady had yelled at my mother for correcting her on the order that the lady got wrong, I wouldn't recommend.
I was in there last week and my card wasn’t working right. The staff and the manager was so pleasant. I haven’t had such good customer service like that in Al very long time. Thank you lady’s you made a day that could have been very stressful into an pleasant experience.
Waiting for a delivery order over 10 minutes late picking up.
Employes are really rude!
Restaurantji Recommends
Visited this place for the first time since it's been built. It was pretty fast, the woman behind the counter took about 6-7 people's orders in about 3 minutes tops. Food was made pretty fast for everyone inside and outside. The man that gave me my order even made sure to give me a spoon for my frosty.
They just told me they couldn't take my order bcuz they were only taking door dash. Terrible customer service
Not open until 3am and very rude!
I made a request to cook fresh fries and they still gave me old fries that had been in holding for more than 5 minutes like we can't tell the difference. I think we all can agree that the workers there especially after 7 in the evening have very nasty attitudes and very unethical in the way they treat paying customers. Never had a Manger scream at me Hold on! Like I was his child then proceeded to cut me off and tell me if I don't like it he'll refund me so he can move his line??? The audacity
If I could give 0 stars, I would. Literally incompetent employees. Took 5 minutes at least to order 4 items (3 of which were regular jr. cheeseburgers). They had us pay and then pull up to wait for our food. 8 minutes go by, and finally go in to see where the food is at and they just “forgot to bring it out”. So after sitting for God knows how long, the food was freezing cold and all of the jr. cheeseburgers ended up being deluxe with just mayo. Not at all what we ordered. Very disappointed in the competency of the employees and cooks. Whoever the franchisee is of this location, needs to make very serious changes in who they employee/fire or this location should be shut down.
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