Waited way too long while the . majority of the tables were empty.
Atmosphere: 2
Food: 3
Service: 4
Jeniffer Lynne
Pizza tasted like an old oily pan, Mexican chicken in burritos looked like a chicken pot pie mix and the chicken tasted boiled and the rice was hard and had no taste. Was definitely a disappointment after growing up eating here and wanted to take our kids.
Atmosphere: 5
Food: 1
Service: 5
Katherine Parker
Was back to Quincy for a short visit. Had to have Gem City it was wonderful like always!
Food: 5
Service: 5
Recommended dishes: Jeff's Special, Nachos
Laurie W.
Jeff's special is always a favorite, plenty of toppings and a nice crispy thin crust! Homemade corn tortillas chips with awesome green sauce and excellent salsa. Service is always impeccable and exceptionally nice waitresses that are prompt to serve you, Style is cool with old time jukebox located at your table. Mexican decor and exceptionally clean.
Rob Pate
Gone down hill!!! Grew up eating there went home and wasn't
Atmosphere: 1
Food: 1
Service: 1
John Coughe
My favorite go to restaurant, from Wings to Nachos to
Great food and excellent service. Got the pizza like usual and it was
Atmosphere: 5
Food: 5
Service: 5
Amy Voss
Every single time we order carry out, they mess up the order. Every single time. I even specify that the cheese enchilada combo meal is what we want, and every time they just put one cheese enchilada into the container, nothing else. Then they tie up the bags so you can’t check to make sure the order is correct before you leave. When you call to report the error, they try to offer a credit for your next order, then hassle you when you try to use it. Gem City has gone down hill ever since COVID. How hard is it to get an order correct? They don’t seem to care about accuracy or customer service anymore. Will not be giving them anymore business. Sad, because we’ve been customers for almost 25 yrs.
Don't get carry out from them. They get the order wrong every single time. You call to report it, they offer you a credit on a future order, then when you try to use it, they act like it's a hassle, when THEY are the ones that messed up in the first place. They tie the carry out bags shut so you can't check the order for accuracy. Twice, I've ordered the stuffed steak fajitas and the meat has been overcooked to the point it's burned dry and can't be chewed. How hard is it to see that and realize it shouldn't be served? Gem City has gone downhill massively since COVID. They don't care about accuracy, quality, or customer service anymore. After 25 years of being a customer, I'm finished.
Denise Martin
❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
LaToya Simon
I ordered a nacho & it came looking like a BURRITO I asked for extra cheese & onion got neither!!! Will never order again if I have a layover here!!! A toco salad comes in a shell NOT a flour tortilla wrap with a few chips around it!!!!!! DON'T WASTE YOUR MONEY!!!
Food: 1
Service: 1
Tina Byers
Not the slightest bit Mexican. The chicken used in the tacos appears to be cubed and boiled...not grilled. The margherita pizza did not have fresh basil on it. The mexican rice was absolutely tasteless. Even the appetizers (jalapeno poppers) were not good. They were overcooked. Overall the experience was gross.
Best taco
Atmosphere: 5
Food: 5
Service: 5
Waited way too long while the . majority of the tables were empty.
Atmosphere: 2
Food: 3
Service: 4
Pizza tasted like an old oily pan, Mexican chicken in burritos looked like a chicken pot pie mix and the chicken tasted boiled and the rice was hard and had no taste. Was definitely a disappointment after growing up eating here and wanted to take our kids.
Atmosphere: 5
Food: 1
Service: 5
Was back to Quincy for a short visit. Had to have Gem City it was wonderful like always!
Food: 5
Service: 5
Recommended dishes: Jeff's Special, Nachos
Jeff's special is always a favorite, plenty of toppings and a nice crispy thin crust! Homemade corn tortillas chips with awesome green sauce and excellent salsa. Service is always impeccable and exceptionally nice waitresses that are prompt to serve you, Style is cool with old time jukebox located at your table. Mexican decor and exceptionally clean.
Gone down hill!!! Grew up eating there went home and wasn't
Atmosphere: 1
Food: 1
Service: 1
My favorite go to restaurant, from Wings to Nachos to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jeff's Special Pizza, Beef Nachos, Ultimate Nachos, Potato Skins, Chicken Nachos, Taco Salad
Pretty good food, could use improvement, could use some updating.... But overall decent go to place to
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Meat Pizza, Chicken Nachos, Taco Pizza
Great food and excellent service. Got the pizza like usual and it was
Atmosphere: 5
Food: 5
Service: 5
Every single time we order carry out, they mess up the order. Every single time. I even specify that the cheese enchilada combo meal is what we want, and every time they just put one cheese enchilada into the container, nothing else. Then they tie up the bags so you can’t check to make sure the order is correct before you leave. When you call to report the error, they try to offer a credit for your next order, then hassle you when you try to use it. Gem City has gone down hill ever since COVID. How hard is it to get an order correct? They don’t seem to care about accuracy or customer service anymore. Will not be giving them anymore business. Sad, because we’ve been customers for almost 25 yrs.
Food: 2
Service: 1
Restaurantji Recommends
Don't get carry out from them. They get the order wrong every single time. You call to report it, they offer you a credit on a future order, then when you try to use it, they act like it's a hassle, when THEY are the ones that messed up in the first place. They tie the carry out bags shut so you can't check the order for accuracy. Twice, I've ordered the stuffed steak fajitas and the meat has been overcooked to the point it's burned dry and can't be chewed. How hard is it to see that and realize it shouldn't be served? Gem City has gone downhill massively since COVID. They don't care about accuracy, quality, or customer service anymore. After 25 years of being a customer, I'm finished.
❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
I ordered a nacho & it came looking like a BURRITO I asked for extra cheese & onion got neither!!! Will never order again if I have a layover here!!! A toco salad comes in a shell NOT a flour tortilla wrap with a few chips around it!!!!!! DON'T WASTE YOUR MONEY!!!
Food: 1
Service: 1
Not the slightest bit Mexican. The chicken used in the tacos appears to be cubed and boiled...not grilled. The margherita pizza did not have fresh basil on it. The mexican rice was absolutely tasteless. Even the appetizers (jalapeno poppers) were not good. They were overcooked. Overall the experience was gross.
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Combo Platter, Refried Beans, Combination
Best pizza in Quincy, and the house made chips and salsa are second to none! Don’t miss this local gem in the Gem City!
Food: 5
Service: 5