Disclaimer this is a review about Arby’s not this specific location* Everything is so sweet, from the bread, meat, sauce… add a soda and you’ll have diabetes before you know it.
Atmosphere: 3
Food: 1
Service: 4
Sharon
The employee was friendly and had a pleasant attitude. The chicken wrap was delicious, but the curly fries were like warm.
Atmosphere: 5
Food: 4
Service: 5
melissa kaczmarczyk
Vegetarian options: None.Kid-friendliness: Very accommodating for our toddlers
The manager in there, rei or Raya, or whatever she chooses to call herself, has no business being in customer service or a position in which customers need dealt with. Zero communication skills and instantaneously triggers to anger, demeaning(both customers and the rest of the staff), and just downright appalling. To hold either a chip on your shoulder or the baggage from your home life is both unprofessional and a red flag for anyone with "power."
Atmosphere: 1
Josh Hoover
I personally really enjoy this Arbys i stop in twice a month usually when i make trips to rantoul to shop and never had a issue here at all and the drive thu staff is always friendly as well!
I was told that Arby's had the meats and they did not disappoint. One of the hidden gems at Arby's is the BLT. Bacon is always crispy and delicious.Long live the curly fry!
Visited on Labor Day around 11:40 AM and went inside to use the restroom and then order to-go.The food was awesome and tasty but the customer service was lacking. We wanted the $5 boneless wings box upgraded to a large curly fry instead of crinkle cut fries. She said that wasn't possible, it can only come with a small fry and didn't offer a solution or another suggestion. We still ordered the box with small curly fries and it was good.Hopefully they will learn how to use their computers to upgrade orders, etc, and work better to please costomers in the future.
Atmosphere: 5
Food: 5
Service: 4
Misty Specht
We went thru the drive-thru, husband got the 2 for $7, Beef-n-Cheddar and the Mozzarella cheese sticks, and I got the Hush puppy breaded fish meal The Mozzarella sticks were very chewy, felt like I was chewing gum. Plus, it didn't really have any flavor and he said the beef n cheddar, was so bad, meat was dried out and they put so much cheese on it (we think to make up for the meat) that it made his bun very soggy almost like dough that he could only take a few bites and said I'm done. They didn't give us enough napkins so he could get all the cheese off his hands, so he had to wait until Champaign so we could pull over and wash his hands. My fish was moist, and I thought the breading was okay if it wasn't for the breading. There wouldn't have been any flavor at all. But on a good note, we both agreed that the crinkle cut French fries were the best out of everything. He then said if he had known it was going to be this bad, he'd have waited until we got to Champaign. He said for $20 worth of food, and the only thing we finished were the fries, he's never going back to that Arby's again, oh, and he was still hungry. Hope if you stop, you have a much better experience
Food: 2
Service: 3
Steven Ohren
Great food and service.
Atmosphere: 5
Food: 5
Service: 5
Cindy Tutwiler
Everything was hot and fresh.The employees were pleasant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby
Nicene325ad
Standard fast-food experience. The food is okay -- it's just Arby's. The staff were extremely friendly.
Disclaimer this is a review about Arby’s not this specific location* Everything is so sweet, from the bread, meat, sauce… add a soda and you’ll have diabetes before you know it.
Atmosphere: 3
Food: 1
Service: 4
The employee was friendly and had a pleasant attitude. The chicken wrap was delicious, but the curly fries were like warm.
Atmosphere: 5
Food: 4
Service: 5
Vegetarian options: None.Kid-friendliness: Very accommodating for our toddlers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper, Arby's Signature Sandwiches, Crinkle Fries Medium, Kids Meal
The manager in there, rei or Raya, or whatever she chooses to call herself, has no business being in customer service or a position in which customers need dealt with. Zero communication skills and instantaneously triggers to anger, demeaning(both customers and the rest of the staff), and just downright appalling. To hold either a chip on your shoulder or the baggage from your home life is both unprofessional and a red flag for anyone with "power."
Atmosphere: 1
I personally really enjoy this Arbys i stop in twice a month usually when i make trips to rantoul to shop and never had a issue here at all and the drive thu staff is always friendly as well!
Atmosphere: 5
Food: 5
Service: 5
Quick drive thru option.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Arby's Signature Sandwiches
Clean and pleasant experience. Our large order was correct, and it was good. Nice job.
We had a huge / specific order, and they nailed it. Sauce and all, go Arbys!
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Arby's Signature Sandwiches
Not over the top, but overall a decent restaurant.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mozzarella Sticks, Arby's Signature Sandwiches
I was told that Arby's had the meats and they did not disappoint. One of the hidden gems at Arby's is the BLT. Bacon is always crispy and delicious.Long live the curly fry!
Food: 4
Service: 4
Restaurantji Recommends
Visited on Labor Day around 11:40 AM and went inside to use the restroom and then order to-go.The food was awesome and tasty but the customer service was lacking. We wanted the $5 boneless wings box upgraded to a large curly fry instead of crinkle cut fries. She said that wasn't possible, it can only come with a small fry and didn't offer a solution or another suggestion. We still ordered the box with small curly fries and it was good.Hopefully they will learn how to use their computers to upgrade orders, etc, and work better to please costomers in the future.
Atmosphere: 5
Food: 5
Service: 4
We went thru the drive-thru, husband got the 2 for $7, Beef-n-Cheddar and the Mozzarella cheese sticks, and I got the Hush puppy breaded fish meal The Mozzarella sticks were very chewy, felt like I was chewing gum. Plus, it didn't really have any flavor and he said the beef n cheddar, was so bad, meat was dried out and they put so much cheese on it (we think to make up for the meat) that it made his bun very soggy almost like dough that he could only take a few bites and said I'm done. They didn't give us enough napkins so he could get all the cheese off his hands, so he had to wait until Champaign so we could pull over and wash his hands. My fish was moist, and I thought the breading was okay if it wasn't for the breading. There wouldn't have been any flavor at all. But on a good note, we both agreed that the crinkle cut French fries were the best out of everything. He then said if he had known it was going to be this bad, he'd have waited until we got to Champaign. He said for $20 worth of food, and the only thing we finished were the fries, he's never going back to that Arby's again, oh, and he was still hungry. Hope if you stop, you have a much better experience
Food: 2
Service: 3
Great food and service.
Atmosphere: 5
Food: 5
Service: 5
Everything was hot and fresh.The employees were pleasant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby
Standard fast-food experience. The food is okay -- it's just Arby's. The staff were extremely friendly.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Roast Beef