Miradi has great customer service and is always pleasant.
Atmosphere: 5
Food: 4
Service: 5
Connor
I ordered in and overheard employees talking bad about customers. I heard an employee talk bad to an employee and the employee seemed embarrassed. I personally don’t like that. I ended up taking my food to go because I was ready to say something. I don’t feel it is ok to treat people bad and to talk bad about others. The food wasn’t good and the atmosphere just felt so negative. Please hire people that have better customer service skills. What the worker doesn’t realize is that we can hear what is being said, or maybe she just didn’t care. Which makes the place look bad.
Atmosphere: 1
Food: 2
Service: 1
Tiffany
WARNING!!! Don’t eat here at this location yesterday I got food poisoning for this location somebody didn’t was there hands or clean right and got me sick throwing up till 4am. I should’ve known better to eat here they are always short staffed or new staffed takes 30 minutes to get a simple sandwich.. I will never eat there again Culver’s is next store should of never went to BK in rantoul and I’m a loyal BK EATER since I was a kid. Horrible service and experience.
Malakai
Burger King corporate you need to give the 2 employees that showed up to work on July 25 at 3pm a raise because they served a line customers in the store and got all orders right and food was super yummy 😋
Food: 5
Service: 5
Mike Hicks
Waited 10 minutes at the counter for service. Got our food pretty quickly, so not surprisingly the fries and chicken sandwiches were soft and cold. Rather disappointing.
Atmosphere: 3
Food: 2
Service: 1
Ben Goerz
Ridiculously slow service. Asked to “Please wait” and the drive-thru and drove away 10min later with no further interaction. Saw 2 other cars drive off, with nobody served.
Service: 1
Christina O'Brien
Food fresh! Service with a smile!
Atmosphere: 3
Food: 4
Service: 5
usercc114
worked there for 2 months not even… and never saw ONE break no 30 min break or even 15min.. for a FULL 8 HOURS (because they never even cared when i was getting off in the first place… )with only 2 days off the whole week.. they never cared when i got off or what days where my FREE days. always getting a text from them to come in… (i live 40 mins away and only had 2days off…..) so literally i would get off later than usual or literally no one would care to tell me ‘hey your off!’ and that’s literally never happened with any other job before where they just forget about thier employees and when they get off… but PLUS being a fulltime student in college…. the manager took 50 smoke breaks a day(not joking) including while customers where in the drive through…??- which i don’t care your the manager. right..— but then left me in the store alone ?? within the first week to run everything with only the hispanic speaking cook… which again. whatever. i can do it all and i’m a super strong and independent person. but then when i didn’t know what to do, i would just become confused stuck and overwhelmed + having high anxiety because the manager is outside taking a smoke break…. then comes in SCREAMING my name.. because i wasn’t helping the customer… so then after leaving me in the store alone about a million times with ONLY the hispanic speaking cook….. on some random day they TERMINATE. me because i ‘wasn’t listening to managers’ when clearly they left me in the store to run the whole place MULTIPLE times and didn’t care…… BUT NOW!! they want to boss me around and tell me what to do after they come back in for 2 seconds…. after leaving me with doing everything… they also wouldn’t tell me ANY of the MUSTS that i NEED to do for the store (before i leave etc) so everytime i made a mistake or did something that wasn’t right. they would tell me AFTER i did that mistake…. and act like i should’ve known…having OCD and high anxiety made that so insanely frustrating because it felt like i was doing everything wrong when they weren’t even telling me what i NEEDED. to do… (filling up ice etc.) and then complaining to customers infront of me about how ‘no one around here wants to work around here’ …. then when taking orders they would randomly tell me “STOP TAKING ORDERS!!” then i would and start working other stations(i shouldve only been at one station…..) and then they would get upset at me for NOT. taking orders??? and when i would stop taking orders the customers would get upset (REASONABLY.) and i have no explanation. one of the managers simply would see me completing a task and tell me to stop and go do something she said to do….. and this wasn’t like. not one or 2 times. she did it so many times it was to the point where i got frustrated because again. feeling like im doing EVERYTHING. wrong when you just want to boss me around???? so one of the other managers asked what’s wrong… and said ‘oh ya i know she’s terrible she’s always like that’ so basically being a terrible manager is just known and okay with everyone… like weird. ontop of that everytime i got frustrated they would say ‘it’s okay because this management and place is a mess anyways! and that’s why people leave the job because they get so overwhelmed by the terrible management’… usually i see the red flags of a job and leave instantly. but i stayed because they said that and i wanted to stay and help…. then they literally end up terminating me….. honestly such a ridiculous experience and the reviews CLEARLY. show exactly what i was experiencing… i hope this place gets shut down because it’s truly a joke. burger king was my ABSOLUTE. most favorite fast food place in the WORLD. and i truly went in with the best intentions. and honestly this has tainted the good memory of burger king and now everytime i go there i have this soiled memory of everything that i experienced… so. ya. thanks for that.
Atmosphere: 1
Food: 1
Service: 1
N C
If I could give 0 stars I would. This store location needs to be investigated and looked into because they got a lot going on. Somebody needs to shut down this location and get corporate involved. The actual work environment seems horrible looking from the outside in. There’s not any air conditioner running in that place, food is cold, and I actually recently got sick from eating Burger King. It was a virus that I haven’t even heard of it. I had to be hospitalized. Mind you, it lasted for about a good week or so. ⚠️⚠️ Do not eat here. Also the customer service is very bad, there’s probably about one person that seems genuine. Also they have like a handful amount of people running like this is a joke. How are they even operating with like 3 people working😭😭. Save yourself the money and either eat at home or go to Mcdonald’s. Do not give Burger King your money…
I have no idea why you have a double drive thru because it still takes forever to get your order taken.
I drove through twice today and never got my order taken and ended up driving off and eating somewhere else.
I went across the street to Taco Bell and was in and out and gone in less time than it took for your people to take the order of the person in front of me before I drove off
Miradi has great customer service and is always pleasant.
Atmosphere: 5
Food: 4
Service: 5
I ordered in and overheard employees talking bad about customers. I heard an employee talk bad to an employee and the employee seemed embarrassed. I personally don’t like that. I ended up taking my food to go because I was ready to say something. I don’t feel it is ok to treat people bad and to talk bad about others. The food wasn’t good and the atmosphere just felt so negative. Please hire people that have better customer service skills. What the worker doesn’t realize is that we can hear what is being said, or maybe she just didn’t care. Which makes the place look bad.
Atmosphere: 1
Food: 2
Service: 1
WARNING!!! Don’t eat here at this location yesterday I got food poisoning for this location somebody didn’t was there hands or clean right and got me sick throwing up till 4am. I should’ve known better to eat here they are always short staffed or new staffed takes 30 minutes to get a simple sandwich.. I will never eat there again Culver’s is next store should of never went to BK in rantoul and I’m a loyal BK EATER since I was a kid. Horrible service and experience.
Burger King corporate you need to give the 2 employees that showed up to work on July 25 at 3pm a raise because they served a line customers in the store and got all orders right and food was super yummy 😋
Food: 5
Service: 5
Waited 10 minutes at the counter for service. Got our food pretty quickly, so not surprisingly the fries and chicken sandwiches were soft and cold. Rather disappointing.
Atmosphere: 3
Food: 2
Service: 1
Ridiculously slow service. Asked to “Please wait” and the drive-thru and drove away 10min later with no further interaction. Saw 2 other cars drive off, with nobody served.
Service: 1
Food fresh! Service with a smile!
Atmosphere: 3
Food: 4
Service: 5
worked there for 2 months not even… and never saw ONE break no 30 min break or even 15min.. for a FULL 8 HOURS (because they never even cared when i was getting off in the first place… )with only 2 days off the whole week.. they never cared when i got off or what days where my FREE days. always getting a text from them to come in… (i live 40 mins away and only had 2days off…..) so literally i would get off later than usual or literally no one would care to tell me ‘hey your off!’ and that’s literally never happened with any other job before where they just forget about thier employees and when they get off… but PLUS being a fulltime student in college…. the manager took 50 smoke breaks a day(not joking) including while customers where in the drive through…??- which i don’t care your the manager. right..— but then left me in the store alone ?? within the first week to run everything with only the hispanic speaking cook… which again. whatever. i can do it all and i’m a super strong and independent person. but then when i didn’t know what to do, i would just become confused stuck and overwhelmed + having high anxiety because the manager is outside taking a smoke break…. then comes in SCREAMING my name.. because i wasn’t helping the customer… so then after leaving me in the store alone about a million times with ONLY the hispanic speaking cook….. on some random day they TERMINATE. me because i ‘wasn’t listening to managers’ when clearly they left me in the store to run the whole place MULTIPLE times and didn’t care…… BUT NOW!! they want to boss me around and tell me what to do after they come back in for 2 seconds…. after leaving me with doing everything… they also wouldn’t tell me ANY of the MUSTS that i NEED to do for the store (before i leave etc) so everytime i made a mistake or did something that wasn’t right. they would tell me AFTER i did that mistake…. and act like i should’ve known…having OCD and high anxiety made that so insanely frustrating because it felt like i was doing everything wrong when they weren’t even telling me what i NEEDED. to do… (filling up ice etc.) and then complaining to customers infront of me about how ‘no one around here wants to work around here’ …. then when taking orders they would randomly tell me “STOP TAKING ORDERS!!” then i would and start working other stations(i shouldve only been at one station…..) and then they would get upset at me for NOT. taking orders??? and when i would stop taking orders the customers would get upset (REASONABLY.) and i have no explanation. one of the managers simply would see me completing a task and tell me to stop and go do something she said to do….. and this wasn’t like. not one or 2 times. she did it so many times it was to the point where i got frustrated because again. feeling like im doing EVERYTHING. wrong when you just want to boss me around???? so one of the other managers asked what’s wrong… and said ‘oh ya i know she’s terrible she’s always like that’ so basically being a terrible manager is just known and okay with everyone… like weird. ontop of that everytime i got frustrated they would say ‘it’s okay because this management and place is a mess anyways! and that’s why people leave the job because they get so overwhelmed by the terrible management’… usually i see the red flags of a job and leave instantly. but i stayed because they said that and i wanted to stay and help…. then they literally end up terminating me….. honestly such a ridiculous experience and the reviews CLEARLY. show exactly what i was experiencing… i hope this place gets shut down because it’s truly a joke.
burger king was my ABSOLUTE. most favorite fast food place in the WORLD. and i truly went in with the best intentions. and honestly this has tainted the good memory of burger king and now everytime i go there i have this soiled memory of everything that i experienced… so. ya. thanks for that.
Atmosphere: 1
Food: 1
Service: 1
If I could give 0 stars I would. This store location needs to be investigated and looked into because they got a lot going on. Somebody needs to shut down this location and get corporate involved. The actual work environment seems horrible looking from the outside in. There’s not any air conditioner running in that place, food is cold, and I actually recently got sick from eating Burger King. It was a virus that I haven’t even heard of it. I had to be hospitalized. Mind you, it lasted for about a good week or so. ⚠️⚠️ Do not eat here. Also the customer service is very bad, there’s probably about one person that seems genuine. Also they have like a handful amount of people running like this is a joke. How are they even operating with like 3 people working😭😭. Save yourself the money and either eat at home or go to Mcdonald’s. Do not give Burger King your money…
Atmosphere: 1
Food: 1
Service: 1
FREAKING AWESOME
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very slow and the workers wasn't wearing gloves
Atmosphere: 1
Food: 4
Service: 1
I have no idea why you have a double drive thru because it still takes forever to get your order taken.
I drove through twice today and never got my order taken and ended up driving off and eating somewhere else.
I went across the street to Taco Bell and was in and out and gone in less time than it took for your people to take the order of the person in front of me before I drove off
Atmosphere: 1
Food: 1
Service: 1
Fast and good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Impossible Burger Combo
Excellent Customer Service!
Atmosphere: 5
Food: 5
Service: 5
I waited 17 minutes for one Whopper. Only one person was ahead of me in line. I was late from my lunch break.
I did not “have it my way” or “feel like a King”. I could have have made that burger faster myself.
I never leave bad reviews but I was truly disappointed.
Boo!
Atmosphere: 1
Service: 1
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