Your standard pizza place. There is nothing they do that Little Caesars and Casey's pizza can't do.
Atmosphere: 3
Food: 3
Service: 3
Lorren Lee
It's taking 1-3 hours for delivery lately. Go pick it up.
Eric Robertson
Order was wrong, forgot my soda and garlic butter,it was cold when it did get here and then didn't even bother to deliver the missing things to my hotel room...had the desk person do it. I met the driver in the lobby initially...thought since they screwed up she could bring to my door...nope. $35+ for a single pizza,2 liter and garlic butter and can't even give decent customer service...sad
Food: 1
Service: 1
Erin J.
I tried to place an order online, and have never had a problem doing so at any other location. This one did not go through and kept giving me an error message to try again in a moment or call the store. I called the store to see if they received the order. First I had to press one to speak English. Then “John” said he was ready to take my order, but I could tell it was a robot. I had to go through several unnecessary voice prompts, convincing the robot that I needed to talk to a human before I could get a person to ever pick up the phone. Never messing with this place again. When a human finally answered, they were polite and able to answer my question. Not the workers fault that corporate Dominos is trying to use robots…
Service: 1
Nic R
GREAT food, everything is made just right at this location... if you are willing to wait 1-2 hours after placing your order...
Food: 5
Service: 3
Madison LeeAnn (Madison Hieronymus)
The staff is always so kind!!! Love this location !!!!
Kid-friendliness: The manger on shift gave my kid some coloring supplies
Atmosphere: 5
Food: 5
Service: 5
Noelle Noelle
Twice already cancelled my order after 20-30 minutes of placing, not to mention a bigger issue I had before, saying they have no drivers. Would be great if they knew that between those 20-30 minutes I could have fed my family something different. Horrible customer service.
Kimberly Hanshew
Have waited for over and hour each time I have ordered, when I call they put me on hold for 30 minutes. Poor service and delivery. They were suppose to refund my money plus said they would give a $20 credit but none of that happened
Atmosphere: 1
Food: 2
Service: 1
Michael Holzhauser-Alberti
Picture yourself driving by on a snowy night. The restaurant parking lot has been cleared of snow. Before you undertake your ride home, you stop by to order a pizza. Inside, there are half a dozen employees who work on your and other people's orders, and they continually check the screens as orders come in and talk to each other about the orders and the food they are preparing. The man taking your order is attentive and gives you clear info on when your order will be ready. All this makes the food taste better because you know someone cared. The BBQ Chicken New York Style pizza was delicious. Thanks.
Parking: Cleared parking on a snowy night
Atmosphere: 5
Food: 5
Service: 5
Cassandra Sosa
I ordered at 9:10 pm and waited over an hour to get a call back; they said it would take another hour and thirty minutes for my order to get delivered. Well that was a lie, I never got my pizza, they never called back and the store closed for the night, when I tried to call them it went to the machine immediately
The worst place in rantoul.. rude employees..foods never done on time. Can't complain to the right person to get the problem fixed cause when you ask for corporate number they call the cops... they literally cancel your orders for no reason. Just a mess... go elsewhere.. BEWARE....
Atmosphere: 1
Food: 1
Service: 1
maria dale
The worst place in rantoul.. rude employees..foods never done on time. Can't complain to the right person to get the problem fixed cause when you ask for corporate number they call the cops... they literally cancel your orders for no reason. Just a mess... go elsewhere.. BEWARE....
Atmosphere: 1
Food: 1
Service: 1
Dale Gribble
Absolute joke! Several times I have come in here and the tracker has been wrong about how long it is going to take for the food to be ready. I know it’s not the workers fault it’s the management and the owner of the store. They need to do better and hire more people.
Atmosphere: 2
Food: 3
Service: 1
steven boise
They used to be 5 stars then they added a minimum amount you must spend every order and now it's a 1.
Atmosphere: 2
Food: 4
Service: 1
Jus
I didn't see the order, so I went to cancel and sat on hold for 10 minutes trying to cancel. not being able to speak to a representative meant I couldn't cancel. I'm sorry a 45$ order will be wasted due to there being no way to cancel your order. whoever made the app and call line needs fired.
Your standard pizza place. There is nothing they do that Little Caesars and Casey's pizza can't do.
Atmosphere: 3
Food: 3
Service: 3
It's taking 1-3 hours for delivery lately. Go pick it up.
Order was wrong, forgot my soda and garlic butter,it was cold when it did get here and then didn't even bother to deliver the missing things to my hotel room...had the desk person do it. I met the driver in the lobby initially...thought since they screwed up she could bring to my door...nope. $35+ for a single pizza,2 liter and garlic butter and can't even give decent customer service...sad
Food: 1
Service: 1
I tried to place an order online, and have never had a problem doing so at any other location. This one did not go through and kept giving me an error message to try again in a moment or call the store. I called the store to see if they received the order. First I had to press one to speak English. Then “John” said he was ready to take my order, but I could tell it was a robot. I had to go through several unnecessary voice prompts, convincing the robot that I needed to talk to a human before I could get a person to ever pick up the phone. Never messing with this place again. When a human finally answered, they were polite and able to answer my question. Not the workers fault that corporate Dominos is trying to use robots…
Service: 1
GREAT food, everything is made just right at this location... if you are willing to wait 1-2 hours after placing your order...
Food: 5
Service: 3
The staff is always so kind!!! Love this location !!!!
Kid-friendliness: The manger on shift gave my kid some coloring supplies
Atmosphere: 5
Food: 5
Service: 5
Twice already cancelled my order after 20-30 minutes of placing, not to mention a bigger issue I had before, saying they have no drivers. Would be great if they knew that between those 20-30 minutes I could have fed my family something different. Horrible customer service.
Have waited for over and hour each time I have ordered, when I call they put me on hold for 30 minutes. Poor service and delivery. They were suppose to refund my money plus said they would give a $20 credit but none of that happened
Atmosphere: 1
Food: 2
Service: 1
Picture yourself driving by on a snowy night. The restaurant parking lot has been cleared of snow. Before you undertake your ride home, you stop by to order a pizza. Inside, there are half a dozen employees who work on your and other people's orders, and they continually check the screens as orders come in and talk to each other about the orders and the food they are preparing. The man taking your order is attentive and gives you clear info on when your order will be ready. All this makes the food taste better because you know someone cared. The BBQ Chicken New York Style pizza was delicious. Thanks.
Parking: Cleared parking on a snowy night
Atmosphere: 5
Food: 5
Service: 5
I ordered at 9:10 pm and waited over an hour to get a call back; they said it would take another hour and thirty minutes for my order to get delivered. Well that was a lie, I never got my pizza, they never called back and the store closed for the night, when I tried to call them it went to the machine immediately
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
The worst place in rantoul.. rude employees..foods never done on time. Can't complain to the right person to get the problem fixed cause when you ask for corporate number they call the cops... they literally cancel your orders for no reason. Just a mess... go elsewhere.. BEWARE....
Atmosphere: 1
Food: 1
Service: 1
The worst place in rantoul.. rude employees..foods never done on time. Can't complain to the right person to get the problem fixed cause when you ask for corporate number they call the cops... they literally cancel your orders for no reason. Just a mess... go elsewhere.. BEWARE....
Atmosphere: 1
Food: 1
Service: 1
Absolute joke! Several times I have come in here and the tracker has been wrong about how long it is going to take for the food to be ready. I know it’s not the workers fault it’s the management and the owner of the store. They need to do better and hire more people.
Atmosphere: 2
Food: 3
Service: 1
They used to be 5 stars then they added a minimum amount you must spend every order and now it's a 1.
Atmosphere: 2
Food: 4
Service: 1
I didn't see the order, so I went to cancel and sat on hold for 10 minutes trying to cancel. not being able to speak to a representative meant I couldn't cancel. I'm sorry a 45$ order will be wasted due to there being no way to cancel your order. whoever made the app and call line needs fired.
Loading...