Bea’s Kitchen & Kocktails

Thursday....ladies night!

Atmosphere: 5

Food: 5

Service: 5

HORRIBLE!!!! Our group drove 50 minutes from our hotel to eat here. No one in our party was from Illinois and Bea's was recommended. Let's start with our drinks...good presentation. Now on to the problem....most of our party wanted the lamb chops. After ordering and waiting for food we were told they were all out. Usually a waitress will start with that type of information. Our waitress was straight cut and dry. After saying hello, she began telling us the rules...no separate checks, one check and only two different payment methods, we only have 75 minutes at table (not sure if that's pre or post receiving food) and 20% gratuity. Nothing about the lack of food on the menu. But ok, no worries. Our group decided to pay our drink bill (over $100) which included the 20% gratuity and find another place to eat that serves lamb chops (that's what most of us came for). Now in most establishments a manager would want to know why patrons decided to leave after 40 minutes and not order any food. Not here management didn't care and let a easy $400 bill walk out the door. While waiting for our ride one of the cooks, not a manager, offered us other food options and tried to accommodate us. Even after his efforts and speaking to management no manager offered us any apology for not having a full menu (they were out of multiple main dishes) or tried to accommodate additional options. Come to find out the manager on duty was our waitress. She Definitely has not had any restaurant management training. We were willing to try other options on the menu but the overall attitude of the waitress/manager changed our minds quickly. Definitely will not return when I come back in town.

Atmosphere: 1

Food: 1

Service: 1

Several concerns with this Black owned restaurant. Upon arrival, the atmosphere was appealing but I overheard conversation between a waitress and the “now known Chief” about her attitude. While sipping my Lemon Drop at the bar, Jay/Jae who we have learned was the shift manager, was rude and dismissive. After ordering our food, we were informed that the restaurant did not have the ordered dishes (lamb chops, oxtail, crabs, and others). We chose to dine elsewhere and waited outside. While outside, the same Jay/Jar informed us that we could not sit on the chairs that were posted outside. We were asked to sit in the back. While waiting for our uber, the kitchen cook attempted to accommodate our party of six nurses without knowledge of our profession. Mike went indoors to speak with the leadership of the restaurant to no avail. We were then asked if we wanted to sit inside and eat what they had, we informed them that we did not and awaited our uber. We were then dismissed and discarded.

Within 10 mins, our Uber driver arrived and showed us the most kindness. Very grateful for his kindness during a horrible experience.

I would not recommend this restaurant to any want wanting or seeking a chill experience and vibe. This will only cause strife and frustration. Please get your meals from a professional and reputable establishment.

Atmosphere: 2

Service: 1

If I could give 0 stars, I would. When we arrived (6 of us), we were seated promptly. Jae (J, or Jay) was our waitress. She took our drink orders. Once the drink orders came, one person in our party did not want their drink. Jae told us that the drink could not be returned to the bar or exchanged because it had already been poured. My friend reluctantly kept her drinks. We then placed food orders. Most of us ordered lamb chops. After almost 15 mins of waiting, we were informed that they did not have lamb chops, as well as no oxtail, or crab meat. At this point we decided to get the tab and leave to find a different place to eat. We were waiting for our Uber outside in chairs that were just outside the front door, Jae then came outside and told us that we could not sit there as those were another company and told us we can sit on the patio and wait. While on the patio, the cook, Mike, came out to speak with us. Mike did truly try to accommodate us with other food that is available and that the chef was making a store run for food that they were out of. He went inside of the resturant for a bit. A person in our party went back inside to followup on Mike's proposal. She spoke with Jay again, who was was introduced as the manager. Jay had a bit of an attitude and said she wasn't sure of any conversation about my party coming back into eat. At this point, we definitely wouldn't want to eat here. Save your money and patronize a business who treats you well as a paying customer.

Atmosphere: 1

Food: 1

Service: 1

I went for the brunch, and it was well worth it. The food was great. The prices are affordable, and the service was excellent.

Atmosphere: 5

Food: 5

Service: 5

My sisters and I were greeted by the host who was immediately rude. This young lady had SO much attitude and not just with us. She exhibited extreme frustration even while doing her basic duties of rearranging the tables and chairs. Eye rolling to us and all. The restaurant was EMPTY but we were asked if we had a reservation and needed permission to be able to sit and eat. Ok, so now we go to the buffet where we were given the most minimum of food, to which was very underwhelming. The scrambled eggs were tasteless, the chicken sausage was salty, the waffle was smaller than my hand is borderline have a toddler hand, and the grits were served in a CUP. THEN, we get the check and it’s $148 to include gratuity for only 3 of us. $50 per person is ridiculous for a buffet with minimal options, water, and very small servings. Also the DJ was very inexperienced. I DO NOT RECOMMEND THIS RESTAURANT, NOR WILL WE EVER RETURN!!!

Food: 1

Service: 2

Great place for Sunday brunch. The DJ was amazing, the food was good and the staff was great also.

Atmosphere: 5

Food: 5

Service: 5

The food was delicious, but the air conditioner seems like it was on low, very uncomfortable, the menus were sticky and greasy,, over all the food was spectacular!!

Food: 5

Service: 5

The food at this spot was phenomenal! The service was amazing and the environment was wonderful. The DJ was amazing! We reserved a party of twelve for brunch to celebrate three birthdays! I will bring the rest of the family back! The ONLY reason this got a four was because there was no AC (ceiling fans helped a bit) but to be fair, it was one of the hottest days ever! That won't stop us from returning! We will be back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shrimp and Grits, Catfish, Chicken Wings

The food was good. Everything was nice!

Atmosphere: 5

Food: 5

Service: 5

The food is excellent, however, the service was poor. We waited very long before a waitress came to take our order. Our food took forever to be served. When the food finally came it was less than warm. We were ignored by the servers. No one ever came to see if we needed anything. I had to get up and go asked a waitress for a refill. I don't like the authentic service charges. My service did not meet my approval

Waited close to 2 hrs to get food, other customers that arrived after me received food before me. My entire party was finally served and had eaten and I still hadn’t received my meal. I inquired on my meal several times. The entire meal still wasn’t brought out, told them to just remove what I did t receive yet from the bill. Server offered to give a discount for the inconveniences. Once I received the check the discount was for $2, yet because of automatic gratuity the server is tipped $40. What a slap in the face.
Also very hot in the establishment.

Atmosphere: 1

Service: 1

The food took forever and when it did come out some it was wrong. The French toast burnt, I found a piece hair on the side of my plate. We asked for condiments we never received because our waitress was outside kicking at a car. The drinks were too sweet we ordered the margaritas flights. As black owned establishments we have to do better. You force this 18% gratitude on us with terrible service. Our food was put in wrong twice never received any of the condiments we asked for and was not checked on regularly but she got a 40.00 tip. Plus every body food came out at different times and there were good periods of time between them. DJ was on point only good thing.

Atmosphere: 5

Food: 1

Service: 1

First the tables are falling apart almost knocked on the floor cus the table top wasn't screwed to the legs. it took two hours for everyone to get their food then we talking to the manager about the last person not getting her until everyone had finished and she only took $2 off a $280 bill the worst service I had in years

Atmosphere: 2

Food: 3

Service: 1

We were back home for a funeral & friends took us here. Dj was jamming. Food was fire. The amount of time it took to get the food is why I gave a 3 star on the service.

Atmosphere: 5

Food: 5

Service: 3