I recently visited the Dunkin’ location in Richton Park and ordered an iced cappuccino and a regular iced coffee. The iced coffee appeared unusually dark, so I politely requested a remake or exchange. The dunkin employee declined, so I’ve just placed another order. Subsequently, I overheard employees conversing in another language, making remarks about my request, seemingly assuming I couldn’t understand them. This behavior struck me as unprofessional and not reflective of good customer service. The Indians that work there are very rude in richton park dunkin’. In contrast, I’ve consistently experienced better service at the Matteson Dunkin’ location and would recommend it over the Richton Park store.
Atmosphere: 1
Food: 1
Service: 1
Sharon Newell
Nice place and very clean
Atmosphere: 5
Food: 5
Service: 5
Jaleesa Gibson
The service is always great. Employees are so kind! Fast service and good food amd drinks.
Atmosphere: 4
Food: 5
Service: 5
Mario Johnson
Terrible service Saturday morning
Atmosphere: 1
Service: 1
Miya Fields
Love this location! The workers are literally the sweetest and nothing is ever wrong with my order. They know me by first name and I truly respect how hard they work together. 10/10!
Atmosphere: 5
Food: 5
Service: 5
Carlee Kelly (Carlee Vee)
Great location! Fast service. Nice and friendly staff.
Ordered online at 9 in the morning for a 3:30 pick-up order was ready at 4:00 smh
Atmosphere: 1
Service: 1
LaTisha Franklin
Service was slow. Customers were instructed to park to wait. Employees didn't know what vehicle got what, so orders were walked to multiple cars looking for the customer who ordered it.
Atmosphere: 1
Food: 3
Service: 1
TaTa
3 times coming to this location. All 3 times my beverage is horrible. Hot chocolate too thick , hot black tea too sweet, hot chai latte too thick and it didn’t even taste like a chai AT ALL.
Coming here can either be good one day or bad the other day. Majority of the time I been here my coffee is never made right and tastes nasty. When i ask for cream, you can tell they don’t change or stir their coffee well because the coffee is still dark even when adding cream or it taste stronger than the flavors. They don’t add all the flavor you ask for and sometimes they rush you out of line without greeting or just always in the rush. I can tell whenever i get my coffee, they don’t care how it’s made as long as it look how it suppose to look and that’s what make it nasty. This Dunkin is not how it use to be and they literally rush all their drinks.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Doughnut
P Dove
Always good coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Hash Browns
G Money
refer to my previous reviews.
Atmosphere: 5
Food: 5
Service: 5
Simply Beautiful
This is one of my favorite locations. They have remodeled this location. It's nice and modern inside, however, I don't remember seeing any seating for dining.
I recently visited the Dunkin’ location in Richton Park and ordered an iced cappuccino and a regular iced coffee. The iced coffee appeared unusually dark, so I politely requested a remake or exchange. The dunkin employee declined, so I’ve just placed another order. Subsequently, I overheard employees conversing in another language, making remarks about my request, seemingly assuming I couldn’t understand them. This behavior struck me as unprofessional and not reflective of good customer service. The Indians that work there are very rude in richton park dunkin’. In contrast, I’ve consistently experienced better service at the Matteson Dunkin’ location and would recommend it over the Richton Park store.
Atmosphere: 1
Food: 1
Service: 1
Nice place and very clean
Atmosphere: 5
Food: 5
Service: 5
The service is always great. Employees are so kind! Fast service and good food amd drinks.
Atmosphere: 4
Food: 5
Service: 5
Terrible service Saturday morning
Atmosphere: 1
Service: 1
Love this location! The workers are literally the sweetest and nothing is ever wrong with my order. They know me by first name and I truly respect how hard they work together. 10/10!
Atmosphere: 5
Food: 5
Service: 5
Great location! Fast service. Nice and friendly staff.
Cool place for coffee and a doughnut 🍩
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Dunkin' Refreshers, Croissant, Dunkin' Lemonade Refreshers, Caramel Iced Macchiato, Bagel, Muffins
Ordered online at 9 in the morning for a 3:30 pick-up order was ready at 4:00 smh
Atmosphere: 1
Service: 1
Service was slow. Customers were instructed to park to wait. Employees didn't know what vehicle got what, so orders were walked to multiple cars looking for the customer who ordered it.
Atmosphere: 1
Food: 3
Service: 1
3 times coming to this location. All 3 times my beverage is horrible. Hot chocolate too thick , hot black tea too sweet, hot chai latte too thick and it didn’t even taste like a chai AT ALL.
Restaurantji Recommends
Coming here can either be good one day or bad the other day. Majority of the time I been here my coffee is never made right and tastes nasty. When i ask for cream, you can tell they don’t change or stir their coffee well because the coffee is still dark even when adding cream or it taste stronger than the flavors. They don’t add all the flavor you ask for and sometimes they rush you out of line without greeting or just always in the rush. I can tell whenever i get my coffee, they don’t care how it’s made as long as it look how it suppose to look and that’s what make it nasty. This Dunkin is not how it use to be and they literally rush all their drinks.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Doughnut
Always good coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Hash Browns
refer to my previous reviews.
Atmosphere: 5
Food: 5
Service: 5
This is one of my favorite locations. They have remodeled this location. It's nice and modern inside, however, I don't remember seeing any seating for dining.
Everything is always fresh here,and they're fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Dozen Donuts
Loading...