Staff are not trained in Customer service - they don't greet and the person making the drinks (taller heavyside lady w glasses) looks pissed and was not friendly - failed with first and last impression - been in the hospitality business myself the place did not feel clean either ( 12.22.25 @ 11:45am)
Atmosphere: 1
Food: 1
Service: 1
Michael Ortiz
This location charges you an extra dollar for light ice or no ice. Make it make sense.
Atmosphere: 1
Food: 1
Service: 1
Majic Jhnsain
Horrible experience, asked a simple question in regards to scanning for reward points. Staff seemed irritated and gave an explanation of they just don't do points.
Atmosphere: 1
Food: 1
Service: 1
Trenton Thomas
Quick, friendly, and fast. Pay them more for their hard work. 💙
This was the best starbucks until they fired pretty much the entire staff, which caused the rest to quit. Even after I moved out of the River Forest area, I drove an hour out of my way twice a week for over a year to see the lovely baristas here and get "my usual." Not anymore. Today was my last visit to this location after the incredibly lackluster service from Davierre, who made my very simple order wrong twice.In over a year, I had never had this starbucks miss a beat even once until today.Speaking to friends of mine who used to work at this location (because yes, that's how often I visited them) I can truthfully say that I am disappointed in upper management for their awful treatment of the former employees here. I wish them the best, this starbucks, however, not so much.
Atmosphere: 1
Food: 1
Service: 1
A Rue
This was the best starbucks until they fired pretty much the entire staff, which caused the rest to quit. Even after I moved out of the River Forest area, I drove an hour out of my way twice a week for over a year to see the lovely baristas here and get "my usual." Not anymore. Today was my last visit to this location after the incredibly lackluster service from Davierre, who made my very simple order wrong twice.In over a year, I had never had this starbucks miss a beat even once until today.Speaking to friends of mine who used to work at this location (because yes, that's how often I visited them) I can truthfully say that I am disappointed in upper management for their awful treatment of the former employees here. I wish them the best, this starbucks, however, not so much.
Atmosphere: 1
Food: 1
Service: 1
Deandre Smith
This Starbucks location needs to bring their older employees back I’m not sure where they went but the new employees are clueless as to how to do their jobs!Also, I witnessed the new tall employee waste ice water on a customer.
Atmosphere: 1
Food: 1
Service: 1
Sandra Tenard
Always make my drink Perfectly and Wonderful Customer Service!!!
Atmosphere: 5
Service: 5
Recommended dishes: Chil Frappuccino
olivia Sanchez
I came from the a different Starbucks I had ordered a strawberry açaÃ, it wasn't made properly. I had left that location so I kindly asked for a remake especially cause it’s a refresher which is really easy. The Asian girl that works at this location, I didn’t get her name , already had an attitude and said I should’ve did that at the location I got it for , so I told her it’s happened to me in the past and no one has ever had an issue with it. She then said their Starbucks isn’t affiliated with the rest. If I was being a difficult customer then I understand not trying to help , I’ve worked in customer service before but that wasn’t how it happened.if people hate their jobs so much then quit. Simple as that.
I purchased a large coffee when I got to my car the top came off. I had hot coffe all over me and my car.
Atmosphere: 3
Food: 3
Service: 1
Edgar Tintin
The barista there wasn't the brightest. How do you forget your first customers drink. Yet the easiest of them all. A simple mango dragon fruit lemonade. She was terrible with service and disorganized. No staff either.
Service: 1
Patricia Antunez
Ice chai latte
Dietary restrictions: I love their customer service they help you especially in the morning it's better to go in the morning than go in the afternoon when there's a lot of people but besides it is because I work right next to it And there's always sales.
Staff are not trained in Customer service - they don't greet and the person making the drinks (taller heavyside lady w glasses) looks pissed and was not friendly - failed with first and last impression - been in the hospitality business myself the place did not feel clean either ( 12.22.25 @ 11:45am)
Atmosphere: 1
Food: 1
Service: 1
This location charges you an extra dollar for light ice or no ice. Make it make sense.
Atmosphere: 1
Food: 1
Service: 1
Horrible experience, asked a simple question in regards to scanning for reward points. Staff seemed irritated and gave an explanation of they just don't do points.
Atmosphere: 1
Food: 1
Service: 1
Quick, friendly, and fast. Pay them more for their hard work. 💙
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Caprese Sandwich Lunch
Bad company. Genocide supporters
This was the best starbucks until they fired pretty much the entire staff, which caused the rest to quit. Even after I moved out of the River Forest area, I drove an hour out of my way twice a week for over a year to see the lovely baristas here and get "my usual." Not anymore. Today was my last visit to this location after the incredibly lackluster service from Davierre, who made my very simple order wrong twice.In over a year, I had never had this starbucks miss a beat even once until today.Speaking to friends of mine who used to work at this location (because yes, that's how often I visited them) I can truthfully say that I am disappointed in upper management for their awful treatment of the former employees here. I wish them the best, this starbucks, however, not so much.
Atmosphere: 1
Food: 1
Service: 1
This was the best starbucks until they fired pretty much the entire staff, which caused the rest to quit. Even after I moved out of the River Forest area, I drove an hour out of my way twice a week for over a year to see the lovely baristas here and get "my usual." Not anymore. Today was my last visit to this location after the incredibly lackluster service from Davierre, who made my very simple order wrong twice.In over a year, I had never had this starbucks miss a beat even once until today.Speaking to friends of mine who used to work at this location (because yes, that's how often I visited them) I can truthfully say that I am disappointed in upper management for their awful treatment of the former employees here. I wish them the best, this starbucks, however, not so much.
Atmosphere: 1
Food: 1
Service: 1
This Starbucks location needs to bring their older employees back I’m not sure where they went but the new employees are clueless as to how to do their jobs!Also, I witnessed the new tall employee waste ice water on a customer.
Atmosphere: 1
Food: 1
Service: 1
Always make my drink Perfectly and Wonderful Customer Service!!!
Atmosphere: 5
Service: 5
Recommended dishes: Chil Frappuccino
I came from the a different Starbucks I had ordered a strawberry açaÃ, it wasn't made properly. I had left that location so I kindly asked for a remake especially cause it’s a refresher which is really easy. The Asian girl that works at this location, I didn’t get her name , already had an attitude and said I should’ve did that at the location I got it for , so I told her it’s happened to me in the past and no one has ever had an issue with it. She then said their Starbucks isn’t affiliated with the rest. If I was being a difficult customer then I understand not trying to help , I’ve worked in customer service before but that wasn’t how it happened.if people hate their jobs so much then quit. Simple as that.
Restaurantji Recommends
I purchased a large coffee when I got to my car the top came off. I had hot coffe all over me and my car.
Atmosphere: 3
Food: 3
Service: 1
The barista there wasn't the brightest. How do you forget your first customers drink. Yet the easiest of them all. A simple mango dragon fruit lemonade. She was terrible with service and disorganized. No staff either.
Service: 1
Ice chai latte
Dietary restrictions: I love their customer service they help you especially in the morning it's better to go in the morning than go in the afternoon when there's a lot of people but besides it is because I work right next to it And there's always sales.
Cappuccino only
Takeout: Yes
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