Starbucks

8359 W Grand Ave, River Grove
(708) 452-7989

Recent Reviews

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سلمان ابو ياسر

The interaction with him at 6:25 AM on August 8, 2025 was very unpleasant.

Atmosphere: 1

Food: 1

Service: 1

Al F.

I was there on the Friday after Thanksgiving. Terrible place to get drinks. Takes way too long to get orders. The coffee is tasteless, asked for an extra espresso shot on my drink and it’s like asked for the opposite. The kids that work there do not know what they are doing. It’s basically reflects on the manager running this location. Maybe they should have to work on holidays mandatory to makes sure business is consistent. Every time I think of giving this place another shot I get burned. That will be my last visit there. The Melrose park on North ave are always consistent and the one on Norhtlake (Mannheim). Time for management change.

Atmosphere: 1

Food: 1

Service: 1

Francisco Martinez

Very good customer service! My order was prepared in a timely manner and Wesley was very kind.

Atmosphere: 5

Food: 5

Service: 5

Yuliia

It’s a really nice Starbucks near my house, and it’s honestly one of my favorite spots to stop by. The staff is always friendly, and they remember my order, which I love. It’s clean, relaxed, and a great place to work or take a break with a coffee.

Atmosphere: 5

Food: 5

Service: 5

Jas

This Starbucks is always slow. You’ll be in line 7–10 minutes before the line even moves, and the final wait for your drink can be 20+ minutes easy. Half the time the screen to confirm your order is down, and the drinks come out wrong more often than not. The biggest issue though is the extra entrance that leads in from the main road — it creates two lines and people constantly cut in, which just makes the wait even longer. If the store is going to be this slow already, the traffic flow should at least make sense. Please close that entrance or redirect the drive-thru flow.

Nicholas Bono

5 stars for service, thanks Heidi! Unfortunately my drink was terrible.

Food: 1

Service: 5

Erica Arroyo

Had a $3 drink & they charged me the same. Starbucks is a scam 😡

Service: 1

Alan Garcia

Thank you again to the barista that provided with a complimentary breakfast sandwich. You made my day!

Food: 5

Service: 5

Leah A

Really slow in the morning between the hours of 7:30 and 8:30. Otherwise okay.

Atmosphere: 4

Food: 5

Service: 3

Albert Smart

just want to take a moment to shout out the incredible team at this Starbucks. You all are, without a doubt, some of the sweetest and most caring people I’ve ever encountered. It’s so much more than just coffee here—it’s community.

From the warm smiles to the genuine conversations, you make every visit feel personal and comforting. Whether it’s remembering my usual order, checking in on how my day is going, or simply spreading positive energy, you all go above and beyond. It’s clear you truly care about the people who walk through your doors.

Thank you for being a bright spot in my routine and for creating a space that feels welcoming and kind. You’re not just baristas—you’re an essential part of this community. Keep being amazing.

Atmosphere: 5

Food: 5

Service: 5

Jacque S

Alex is the sweetest! She makes a great drink!!

Atmosphere: 5

Food: 5

Service: 5

Matt M

Alex is awesome! The sweetest people and make a great drink.

Atmosphere: 5

Food: 5

Service: 5

Kaitie Montefinese

They were super sweet & helpful when I wanted to try something new.

Atmosphere: 5

Food: 5

Service: 5

Jin Park

Shout out to the staff working at this location. The BEST Starbucks store. Please keep up the GREAT work team.

Atmosphere: 5

Food: 5

Service: 5

Aida Colon

Server stood around making other drinks, while I waited for a simple coffee with cream.
Poor customer service

Atmosphere: 5

Food: 3

Service: 1

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