We visited BZ Red Hots at Brookfield Zoo today. We had a wonderful time at the zoo and the best part in my opinion was taking a break for lunch at BZ Red Hots. Service was awesome! Ellise helped us with ordering our food and drinks at the kiosks. She was such a pleasaure with a big smile on her face. I'm sure she's one of her manager's favorite employees if not THE favorite. Thank you again for all your help Ellise. Food was great too. đ
Atmosphere: 5
Food: 5
Service: 5
M Z
We ordered pizzas. At first, I was nervous because it was crowded and we had tickets for the dolphin show is less than an hour from ordering.
Ordering on kiosk was easy. We got a text message when order was made and pizza was ready in 18 minutes. Compared to prices of everything else at the zoo, prices were reasonable. Pizza was good and more than enough to feed a teenager. I could have easily split one and wouldnât have been hungry afterwords. AndâŠthe pizza was very good.
We were well fed and had plenty of time to get to the dolphin show.
Atmosphere: 5
Food: 5
Service: 5
Mira
The food was good, just pricey but thatâs to be expected at the zoo. The employee Eilise was extremely friendly and hospitable! She came outside to talk to us and even provided us with samples of their vodka lemonade âșïž. We ended up purchasing one after as it was good!
Atmosphere: 5
Food: 4
Service: 5
Oliver G
Donât expect anything crazy but the fries were surprisingly good.
Tom N
They have good chicken tenders and hot dogs. The price is a bit steep though. Wait time for food is pretty excessive, they need to have more employees.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Pizza, Hot Dog, Chicken Tenders and Fries
Avi H
For a restaurant in a Zoo, this place is impressive; especially the quality of the food. Got a cheeseburger and the crispy clucker - both hit the spot, and the fries were super fresh. Our friends got the roasted acorn squash pizza which was great - squash and brie on a pizza at a Zoo restaurant??? Nut - recommend after the dolphin show!
Food: 5
Service: 5
Recommended dishes: Fries
Alpharius
The black lady with long red braids has a serious attitude problem and also had an issue with me returning the pizza I paid 14 dollars for was still frozen
Atmosphere: 2
Food: 1
Service: 1
William
The pizza was good. The chicken tender were subpar, and the garden burger was almost inedible. Just make a vegetarian burger like a regular burger it doesn't have to be fancy. Ordering was easy enough, and for discounts, just put BKZmember under promo even if you're not. The place wasn't too packed when we went were about to easily get a table, but I bet this place is full on the weekends.
Vegetarian options: The garden burger is the worse vegetarian burger I personally have ever had.
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Cheese Pizza, Fries
Eddie B
Better seating than cafe del sol but it's the same hospital food. Everyone there is nice and helpful and the bathrooms are always well taken care of.
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Fries
Karen Skolnik
We waited 45 minutes for our food... a cheese pizza and bottle of water. Next visit..we pack a lunch!
We arrived at the zoo, bought zoo membership, entered the zoo with my granddaughter and son. My wife and I were a bit hungry so we decided to hit BZ red Hots for a hot dog. HUGE MISTAKE. First of all we were thinking Chicago style hot dog. They loaded dog had watercress (what is that), chopped convictions (again never heard of that), charred herb aioli (what herbs, and who puts that on a hot dog) and watercress (on a hot dog...). There was nobody around to ask questions, so we ordered cheese burgers. This should be a quick process. Nobody told us it would take an hour to fill the order. We are at a zoo with a 4 year old. We don't mind waiting for a bit, but a 4 year old should not be expected to wait for 57 MINUTES. Once we found other people were waiting over 40 minutes for two plain hot dogs, we sent my granddaughter with friends to enjoy the zoo while we waited. There were very many guests who were very unhappy waiting. We could not cancel our order. We kind of felt like prisoners. I did talk to other customers getting ready to order at the kiosk and let them know the wait time. The were appalled, but thanked me for letting them know. They decided to eat elsewhere in the zoo. I asked two employees to let people know the wait time. They said good idea, but nobody told the customers. I was greatly disappointed with this lack of service. We waited on the outside area for our order. When another customer came out with food, I asked him how long ago he ordered. He said 50 minutes so I went inside to wait the next few minute. It was good that I did this. They were not activating the pager disks to let us know our order was ready. Another thing they did not do well. The BZ red Hots really needs to get some training from chick filet management to better serve the zoo members.It was disappointing that we missed a great deal of time with our granddaughter and son visiting animals. By the time we caught up with them, many of the favorites were visited without us.The food was good, but the wait was unbearable. The loaded hot dog ingredients should be made clear to average people. Nobody I talked with knew what the ingredients were....Would recommend the food, but order before you leave home and it might be ready when you arrive.
Vegetarian options: Vegetarian burger
Kid-friendliness: Not kid friendly due to the Super excessive time from placing order to receiving the order.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Cheeseburger, Fries
Joseph Johnson
Terrible service and ungodly over priced! 4 hot dogs and it was over $40 and took about a HOUR to get food. It's has kiosk for orders and there's no advanced warning that it's soooooooo slooooooooowwwww.... Bring your own food and avoid at all cost if you can. It wasn't even that busy!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fries, Hot Dog
Noel Hermosillo
Came here during boo at the ZOO. I have hears good things about this place. In particular the chicken tenders.I have been here many times and I can tell u the food items are all good.I ordered the chicken tenders for the kiddos, garden burger for myself and the chicken burger for the wifey. Everything came out great.Food was very hot and flavorful.Ur_favorite_realtor
Atmosphere: 5
Food: 5
Service: 5
T F
I donât know why it says theyâre open till 6 pm. Itâs not true, on busiest weekends they close at 4 pm like every other eating establishment in this zoo. Either way, this place is bad. Food is disgusting and overpriced. I highly recommend you eat somewhere else before you visit Brookfield zoo. There is no good diner here.
Atmosphere: 1
Food: 1
Service: 1
Abe Sierra Sr
They say "you are what you eat". I don't look like hamburgers and hotdogs. As long as you don't eat them every day it should be OK. I've quit chocolate, donuts and coffee. That's a start. Now I need to walk more. OK . . .
We visited BZ Red Hots at Brookfield Zoo today. We had a wonderful time at the zoo and the best part in my opinion was taking a break for lunch at BZ Red Hots. Service was awesome! Ellise helped us with ordering our food and drinks at the kiosks. She was such a pleasaure with a big smile on her face. I'm sure she's one of her manager's favorite employees if not THE favorite. Thank you again for all your help Ellise. Food was great too. đ
Atmosphere: 5
Food: 5
Service: 5
We ordered pizzas. At first, I was nervous because it was crowded and we had tickets for the dolphin show is less than an hour from ordering.
Ordering on kiosk was easy. We got a text message when order was made and pizza was ready in 18 minutes. Compared to prices of everything else at the zoo, prices were reasonable. Pizza was good and more than enough to feed a teenager. I could have easily split one and wouldnât have been hungry afterwords. AndâŠthe pizza was very good.
We were well fed and had plenty of time to get to the dolphin show.
Atmosphere: 5
Food: 5
Service: 5
The food was good, just pricey but thatâs to be expected at the zoo. The employee Eilise was extremely friendly and hospitable! She came outside to talk to us and even provided us with samples of their vodka lemonade âșïž. We ended up purchasing one after as it was good!
Atmosphere: 5
Food: 4
Service: 5
Donât expect anything crazy but the fries were surprisingly good.
They have good chicken tenders and hot dogs. The price is a bit steep though. Wait time for food is pretty excessive, they need to have more employees.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Pizza, Hot Dog, Chicken Tenders and Fries
For a restaurant in a Zoo, this place is impressive; especially the quality of the food. Got a cheeseburger and the crispy clucker - both hit the spot, and the fries were super fresh. Our friends got the roasted acorn squash pizza which was great - squash and brie on a pizza at a Zoo restaurant??? Nut - recommend after the dolphin show!
Food: 5
Service: 5
Recommended dishes: Fries
The black lady with long red braids has a serious attitude problem and also had an issue with me returning the pizza I paid 14 dollars for was still frozen
Atmosphere: 2
Food: 1
Service: 1
The pizza was good. The chicken tender were subpar, and the garden burger was almost inedible. Just make a vegetarian burger like a regular burger it doesn't have to be fancy. Ordering was easy enough, and for discounts, just put BKZmember under promo even if you're not. The place wasn't too packed when we went were about to easily get a table, but I bet this place is full on the weekends.
Vegetarian options: The garden burger is the worse vegetarian burger I personally have ever had.
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Cheese Pizza, Fries
Better seating than cafe del sol but it's the same hospital food. Everyone there is nice and helpful and the bathrooms are always well taken care of.
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Fries
We waited 45 minutes for our food... a cheese pizza and bottle of water. Next visit..we pack a lunch!
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
We arrived at the zoo, bought zoo membership, entered the zoo with my granddaughter and son. My wife and I were a bit hungry so we decided to hit BZ red Hots for a hot dog. HUGE MISTAKE. First of all we were thinking Chicago style hot dog. They loaded dog had watercress (what is that), chopped convictions (again never heard of that), charred herb aioli (what herbs, and who puts that on a hot dog) and watercress (on a hot dog...). There was nobody around to ask questions, so we ordered cheese burgers. This should be a quick process. Nobody told us it would take an hour to fill the order. We are at a zoo with a 4 year old. We don't mind waiting for a bit, but a 4 year old should not be expected to wait for 57 MINUTES. Once we found other people were waiting over 40 minutes for two plain hot dogs, we sent my granddaughter with friends to enjoy the zoo while we waited. There were very many guests who were very unhappy waiting. We could not cancel our order. We kind of felt like prisoners. I did talk to other customers getting ready to order at the kiosk and let them know the wait time. The were appalled, but thanked me for letting them know. They decided to eat elsewhere in the zoo. I asked two employees to let people know the wait time. They said good idea, but nobody told the customers. I was greatly disappointed with this lack of service. We waited on the outside area for our order. When another customer came out with food, I asked him how long ago he ordered. He said 50 minutes so I went inside to wait the next few minute. It was good that I did this. They were not activating the pager disks to let us know our order was ready. Another thing they did not do well. The BZ red Hots really needs to get some training from chick filet management to better serve the zoo members.It was disappointing that we missed a great deal of time with our granddaughter and son visiting animals. By the time we caught up with them, many of the favorites were visited without us.The food was good, but the wait was unbearable. The loaded hot dog ingredients should be made clear to average people. Nobody I talked with knew what the ingredients were....Would recommend the food, but order before you leave home and it might be ready when you arrive.
Vegetarian options: Vegetarian burger
Kid-friendliness: Not kid friendly due to the Super excessive time from placing order to receiving the order.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Cheeseburger, Fries
Terrible service and ungodly over priced! 4 hot dogs and it was over $40 and took about a HOUR to get food. It's has kiosk for orders and there's no advanced warning that it's soooooooo slooooooooowwwww.... Bring your own food and avoid at all cost if you can. It wasn't even that busy!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fries, Hot Dog
Came here during boo at the ZOO. I have hears good things about this place. In particular the chicken tenders.I have been here many times and I can tell u the food items are all good.I ordered the chicken tenders for the kiddos, garden burger for myself and the chicken burger for the wifey. Everything came out great.Food was very hot and flavorful.Ur_favorite_realtor
Atmosphere: 5
Food: 5
Service: 5
I donât know why it says theyâre open till 6 pm. Itâs not true, on busiest weekends they close at 4 pm like every other eating establishment in this zoo. Either way, this place is bad. Food is disgusting and overpriced. I highly recommend you eat somewhere else before you visit Brookfield zoo. There is no good diner here.
Atmosphere: 1
Food: 1
Service: 1
They say "you are what you eat". I don't look like hamburgers and hotdogs. As long as you don't eat them every day it should be OK. I've quit chocolate, donuts and coffee. That's a start. Now I need to walk more. OK . . .
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger, Fries
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