Jimmy John's
2047 Milwaukee Ave, Riverwoods
(847) 947-8932
Recent Reviews
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Best sandwiches and people are nice there
Atmosphere: 5
Food: 5
Service: 5
I’m absolutely hate leaving bad reviews but this is the third time I’ve ordered from this location that my sandwich has taken over 30 minutes to be delivered from less than 3 miles away. I realize people get busy but it’s hard to plan around meetings when the food delivery is so unreliable
Atmosphere: 1
Food: 3
Service: 1
Horrible Horrible Horrible Horrible Horrible. Every time I come here cus it’s the closest one
Atmosphere: 1
Food: 1
Service: 1
Alfonso fonseca (who claims to be the store GM, own the entire franchise, and have no corporate bosses) is unfit for his position and screaming at costumers who are just trying to figure out where their delivery orders are after 45 mins. Super rude and very unprofessional. There were also children working at the counters with no gloves or anything when we finally went to pick up our order as we were done waiting. He refused to remake my boyfriend’s order when he went in and threw the sandwich out in front of his face saying “not remaking this sandwich” in the most disgustingly disrespectful tone. He then threaten to call the cops on my boyfriend who was speaking in a calm manner and doing nothing illegal for trying to receive our money back. He laughed and stated “you guys are really mad over 20$.” How dare a GM make any implications vocally about a costumers financial situation. He was a blatant racist prick and even the employees working on staff were trying to get him to stop being disrespectful and shut his mouth. Very disgusted by everything that occurred today.
Atmosphere: 1
Food: 1
Service: 1
I ordered Jimmy John’s today at 10:30. My order was never completed I was never given a call and it was never dropped off. Nothing was said to us until 11:30. I requested a refund for my sandwich. They denied me and then met me with back lash on the situation in an unprofessional and unprovoked manner I was then told it was The manager Al fonso fonseca, he is not suited for his job he immediately got angry instead of trying to resolve the issue, while trying to resolve the matter all he could say was “ im going to call the cops” he’s refusing to give me corporate contact and his name how ever his name was one the receipt.
Terrible location to go to there all rude
Terrible service from the Manager Alfonso. Has a line of people in shop and continues to honor the online orders first. Seems he only cares about the delivery orders. Took 9 min to get my sandwich in shop. Freaky fast....
Atmosphere: 1
Service: 1
Closed after 10 am? Unacceptable!
Food fresh !
Atmosphere: 2
Food: 4
Service: 3
Super fast and good worker working right now . Give him a
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
FREAKY SLOW!!!!
Outstanding Service and Delicious food
Very rude staff worst customer service ever
Always a great lunch on the go
1 piece of meat!!! Gotta be joking
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