Fast friendly service food hot and fresh clean dining area clean bathrooms great dinning experience
Daniel Martinez
I'm originally from Sterling came from Mesa AZ hadn't been to a Hardee's in years the food was great very reasonable price great employees very clean place. Rockfalls Il location.
Doug
Staff is rude
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheeseburger and Fries Coca Cola
Kelly Rodriguez
Good food friendly staff and clean
Atmosphere: 5
Food: 5
Service: 5
Troy Layne
Reliably good, reasonable prices and friendly, quick, staff. For Hardee's, it's a winner.
ken barkdoll
Was so glad to find a Hardee's. I had the Frisco Burger and really 😉 it
Atmosphere: 5
Food: 5
Service: 5
Tracy Johnson
The staff here in Rock Falls are really great!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers, Frisco, Big Roast Beef, Crispy Curls
Doug Alcala
I heard profanity come out of the kitchen it took 17 minutes to get my order. I went in because I thought it might be a little faster.. I love Hardies, but they’re really falling apart for the price. It’s just not worth it. Anymore. It has become a ghetto overpriced restaurant. Not fast.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Frisco
Lostsoul81
When I came in on my lunch break as I have about every few weeks or so ordered through the app customized my chicken sandwich with nothing on it as far as the app states when get food as I order everything plain I alway check when I told the cashier it was supposed to be plain but it has pickles on it she got hostile and told me that she will not waste any more product on me as I always have an issue when I come through now as I said earlier I don’t come in often maybe once every two weeks or maybe a week but to get hostile due to the app not being correct uncalled for then walked away and closed window on me then another girl came to the window rude as well and said we have nothing to do with the app and refused to correct it finally a third woman came to the window asked issues I explained and she was very nice offered to correct issue she then went and fixed the problem as the store manager arrived so I then spoke with her about the rudeness of her employees and the unprofessionalism displayed there today thank you to the store manager and the lady that helped me but very poor service from the younger girls working there at lunch time
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Crispy Curls
Jim Miller
I pulled up to the drive up and was met by an instant attitude. I ordered my food and asked for the order to be read back to me and in a absolutely nasty attitude was told she would do it at the window. I was a bit surprised at her snippy mouth and proceeded to the window to inform her that they could keep the food due to the bad attitude. This girl acted as though it was cute to treat a guest at this business rudely. Folks we are being charged more for smaller portions and being treated as though we owe these companies respect when we get none. I think the trigger was when I asked for my drink to have a little ice rather than 2/3 of the cup ice and the remaining 1/3 soda. I don't need Hardee's but I enjoy their food. They do however need us. I am not usually a complainer but I have had my fill. I'll take my money elsewhere. 8/06/2024 update. There seems to be a common theme with a particular employee being rude at this store. Rolling her eyes, getting snippy, not knowing what the specials are. Yeah, this is true across the industry because we continue to buy from these businesses that fail to rectify personnel shortcomings.
Fast friendly service food hot and fresh clean dining area clean bathrooms great dinning experience
I'm originally from Sterling came from Mesa AZ hadn't been to a Hardee's in years the food was great very reasonable price great employees very clean place. Rockfalls Il location.
Staff is rude
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheeseburger and Fries Coca Cola
Good food friendly staff and clean
Atmosphere: 5
Food: 5
Service: 5
Reliably good, reasonable prices and friendly, quick, staff. For Hardee's, it's a winner.
Was so glad to find a Hardee's. I had the Frisco Burger and really 😉 it
Atmosphere: 5
Food: 5
Service: 5
The staff here in Rock Falls are really great!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers, Frisco, Big Roast Beef, Crispy Curls
I heard profanity come out of the kitchen it took 17 minutes to get my order. I went in because I thought it might be a little faster.. I love Hardies, but they’re really falling apart for the price. It’s just not worth it. Anymore. It has become a ghetto overpriced restaurant. Not fast.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Frisco
When I came in on my lunch break as I have about every few weeks or so ordered through the app customized my chicken sandwich with nothing on it as far as the app states when get food as I order everything plain I alway check when I told the cashier it was supposed to be plain but it has pickles on it she got hostile and told me that she will not waste any more product on me as I always have an issue when I come through now as I said earlier I don’t come in often maybe once every two weeks or maybe a week but to get hostile due to the app not being correct uncalled for then walked away and closed window on me then another girl came to the window rude as well and said we have nothing to do with the app and refused to correct it finally a third woman came to the window asked issues I explained and she was very nice offered to correct issue she then went and fixed the problem as the store manager arrived so I then spoke with her about the rudeness of her employees and the unprofessionalism displayed there today thank you to the store manager and the lady that helped me but very poor service from the younger girls working there at lunch time
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Crispy Curls
I pulled up to the drive up and was met by an instant attitude. I ordered my food and asked for the order to be read back to me and in a absolutely nasty attitude was told she would do it at the window. I was a bit surprised at her snippy mouth and proceeded to the window to inform her that they could keep the food due to the bad attitude. This girl acted as though it was cute to treat a guest at this business rudely. Folks we are being charged more for smaller portions and being treated as though we owe these companies respect when we get none. I think the trigger was when I asked for my drink to have a little ice rather than 2/3 of the cup ice and the remaining 1/3 soda. I don't need Hardee's but I enjoy their food. They do however need us. I am not usually a complainer but I have had my fill. I'll take my money elsewhere. 8/06/2024 update. There seems to be a common theme with a particular employee being rude at this store. Rolling her eyes, getting snippy, not knowing what the specials are. Yeah, this is true across the industry because we continue to buy from these businesses that fail to rectify personnel shortcomings.
Atmosphere: 1
Service: 1
Restaurantji Recommends
A heart attack on a plate, but delicious! The outside and the building can use a refresh, but the staff is great.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Frisco, Crispy Curls
We get the hot ham and cheese. Never disappoint!
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Frisco
Karl is an asset to Hardee's of rockfalls he should be in a guest service manager type of role
Atmosphere: 5
Food: 5
Service: 5
It's hit and miss on when it's open. Good when it is.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sausage Egg & Cheese English Muffin Sandwich Combo
Best Hardies in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Hot Ham 'N' Cheese
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