McDonald's
1003 1st Ave, Rock Falls
(815) 626-4120
Recent Reviews
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Failed to give me my steak beagle with no egg and also my hotcakes. 2 were received in a Big Mac box?!! Tasted like Rockfalls and I threw up!!
Every time I DoorDash my order to my work, my food is cold. I’m literally one minute from McDonald’s If not two when I placed my order at 1:22.Am It said my order was confirmed I called at 1:46 am To ask if anybody picked my order up yet they told me they didn’t have my order three minutes into the conversation she tells me they just got my order and I read it to her and asked if she could please make sure everything was completely fresh she said yes my food gets here a few minutes later it’s cold The fries definitely aren’t fresh and they didn’t even send me my drink. I pay a lot of money for DoorDash so that way I can at least have dinner while I’m working, but yet it’s never hot and it’s never fresh and I’m always missing something out of my order.. It’s just really sad that I was even talking to an employee and asked her to make sure it was fresh and then it literally gets here And it’s cold and the fries you can tell that they’ve been sitting there for a long time and then I didn’t even get the drink that I paid for 5/28/2025!!! I’ve worked fast food for years. I’ve worked at McDonald’s. I’ve even DoorDash. It’s not hard to give people good fresh food that we pay so much money for it. It’s not.
Very rude. I don’t eat here a lot but wanted a coffee, with no whip. Didn’t know it didn’t come with whip cream because the picture had whip cream on it. I was very polite and asked with no whip bc it makes me sick and she was rude yelling that it comes with no whip cream and added it and then chucked it in the trash and aggressively asked to get in the line. Bat tattoo lady very mean ☹️☹️☹️
Tried to go through drive thru and it was blocked off. So I left, I thought they were open 24/7 but this morning I wasn't able to get anything
Unfortunately today the food was not very good. My hashbrown was un- salted(funny,right?) Then my orange juice was very watered down. Hopefully next time will be better.
Atmosphere: 4
Food: 2
Service: 4
Waited for my food in a slot for 30 minutes and never got my food
Service: 1
Don't need coment is macdonalds incredible fast food restaurant..
Atmosphere: 3
Food: 3
Service: 2
Terrible service. Doing change over at night and lied and said system is down. It's not down. You just choose not to take orders while you switch shifts and close the day out. Don't be 24 hours if you can't to handle it.
Atmosphere: 1
Food: 1
Service: 1
Cold food and employees showed they really didn't care. After ordering everything fresh 😌
Food: 1
Service: 1
Ordered food before midnight. Was in line before midnight. Food refunded. It’s their policy not to adhere to their policy. Order before 11pm if it says order before midnight. They might make your food. McLies.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I go here all the time. Today I stopped after I dropped my son at daycare to grab my older son some breakfast. He has worked there since he was 16. He's now 19. The manager that took my order was extremely rude to me. I have never been treated like that by anyone at a fast food place. The girl at the first window was very pleasant and smiled that made up for some of it but it definitely made me not want to go back. She definitely didn't make me feel like a valued customer.
Atmosphere: 1
Service: 1
Whats the point of having a phone if you never answer it
Kayla was a very pleasant employee to have at the window. She makes sure the customer is served fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcdouble, Mcchicken, Fries, Cheeseburger
Window was nice but the
Had to wait for little while
Atmosphere: 4
Food: 4
Service: 4
When you order a 70 plus order and they for get part of your order then have to wait 15 minutes for them to even help you not to happy with this place
Atmosphere: 1
Food: 1
Service: 1
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