Customers` Favorites
“Excellent beers and staff is fantastic“
Customers` Favorites
“Food was amazing. Great & friendly staff. We were in and out in about 30-40 minutes and they were super busy but we got a table right away. Prices are great for the servings you get. Will definitely be coming back now that I know their family friendly (first time at this place so wasn't sure what to expect)“
“Edit to original review of two stars:
After seeing my review, and confirming with staff what happened, Scott (owner) IMMEDIATELY called me and was as apologetic as someone could be. He took all responsibility. He offered to make it up to us the following day. We couldn’t make that happen. He left an open invitation to make it up to us. We scheduled but had to cancel because of my daughter getting Covid. Again, he reiterated his intention to make it up to us.
I’ll be honest, Scott went further than most anyone ever would have. He kept texting and kept in communication. When we had to cancel on him he kept in communication regarding my daughter’s health. He clearly means to do right and cares. Accidents happen. Nobody’s perfect. We have since and will continue to frequent Great River. It’s a great little spot.
Original review:
I want to recommend this place but it’s hard.
Great location and the staff is always nice.
That said, we reserved the back room for an early (5:15) dinner for a group of 21 after a movie across the street. They had a five day notice for this party. We called our order in the morning of (pizza and pretzels) to try to make prep easier for them. We requested that the food for the kids come out first as it was my daughter’s birthday.
When we arrived, there was a single cheese pizza and pretzel sitting in the window which sat there until I asked if it was ours to take back. It was cold. It was about 20 minutes before we saw more food come out. After an hour, 40 percent of our order still had not been made so we just had them stop making food and made do with what we had. The little ones needed to get back home.
There were a couple of times when there were long gaps in getting food out so I checked on it only to be told other orders were being made while ours was put on hold.
I understand it was a Sunday and staffing was light. There was one person in the kitchen and one bartender. The place was not slammed. I think aside from our group the most people we saw there were 8 additional people.
To make matters worse, some of the food came out well over cooked.
In fairness, we have reserved the back room for gatherings with more success in the past. The food that came out hot and not overdone was good, as always.
It sucks to say but I’m just not sure I’d gamble with this one again, at least for a group of any size.“
“Have been coming to Bent River for over 2.5 years now and have never been disappointed. The building is clean and such a fun environment. We have been blessed several times with Debbie as our waitress and she is amazing! Very hospitable and always on her game! We will be back many times!“
Customers` Favorites
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“Very nice small brewery. I’ve tried several of their beers before and was very please, but unfortunately had never made it to the actual brewer. Finally made and I can say, I was not disappointed. Awesome beers, nice atmosphere, and good waitstaff, very nice and courteous, answered all my questions and was prompt. So if you’re looking for nice laid back bar/brewery to hangout on the weekends with good staff and great brews, I would highly recommend. I’ll be returning!“