Dunkin'
1300 Hicks Rd, Rolling Meadows
(847) 818-9400
Recent Reviews
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Worse service ever !!! Don’t understand English at all ! Impossible to order a simple coffee !!!
Atmosphere: 1
Service: 1
Rude, rushing, wrong food.
Atmosphere: 1
Food: 1
Service: 1
No joke was the best bagel I’ve ever had at any Dunkin location. Bread was crunchy on the outside soft on the inside and they didn’t cake on 2 pounds of cream cheese like all the other places.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Bagel
I went here last Sunday around noon, and the employee was so unnecessarily snippy and rude. I waited at the drive through order speaker for like a minute and then said "hello?" And he responded in a very irritated tone, saying "gimme a second."
I'm usually a chill customer and I understand the food industry is not the most rewarding job - but I was taken aback by all of the employees' snippy condescending responses to the point where I asked him "what is with the attitude?" By the time I pulled up to the window, I realized he hadn't even rung up my order. I had to re-tell him my drink, and then he almost forgot to put in my food. Like, tell me you don't give a shit without saying you don't give a shit ? the whole experience was so jarring I forgot to scan my app for points so I lost out on almost $9 of rewards, and oh yeah, he was condescending about that too. I'm not going back to this dunkin. Ever.
Service: 1
Bad cerbyssus, the brunette lady answers you with bad character ?
It's dunkin for goddess sakes
Atmosphere: 5
Food: 5
Service: 5
I had a very disappointing experience at Dunkin' Donuts. The young man behind the counter was extremely slow and seemed completely disengaged. Despite there being only one other customer, I waited over 15 minutes while he made two cups of coffee. He didn't even get to taking my order during this time.
His behavior made me question if he was under the influence or simply lacked proper training. If he hasn't been trained adequately, it's unacceptable to leave him alone to handle customers. If he has been trained, then his performance was way below par. His appearance was also unprofessional, wearing pants that were far too large and looking dazed and confused.
Overall, this experience was frustrating and left a lot to be desired in terms of service and professionalism.
The best place for coffee and donuts
Atmosphere: 5
Food: 5
Service: 5
Food always hard and burned NEVER GOING HERE AGAIN BLANK BLANK !!!!!!!!!!
Food: 1
Service: 1
Love it thank you ???
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Got a vanilla matcha with cold foam and a breakfast empanada. They forgot the cold foam and added way too much vanilla. The empanada was flat and she said she forgot to give me stars… the only thing that came out ok was the peach sunrise but that’s just sparkling water and syrup
Atmosphere: 1
Food: 2
Service: 1
A lot of time toAttend?
Atmosphere: 3
Food: 3
Service: 1
Very rude and arrogant cashier (02/21; ~1645). Got the order wrong and she had a strong attitude problem.Do not recommend going here in the evenings when this evening shift individual is working.
Service: 1
Fast service!
Atmosphere: 5
Food: 5
Service: 5
This location is slow, they get orders wrong, and do not make even correctly order items well. If you have the time, just go to any other location.
Atmosphere: 1
Food: 1
Service: 1
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