Honeyberry Pancakes and Cafe

Went there for the 1st time last Saturday. The service and the food were both excellent. Amber was on top of everything and was very knowledgable about the menu items. Husband had a ‘skillet’ breakfast and I had the granola/berry French toast. We left very little food and we didn’t need much to eat afterwards. The food was filling and kept us going until late afternoon. I recommend this restaurant and will be back! Highland Village Texas location

My family and I decided to try Honey Berry Pancakes & Café for the first time today for breakfast, and unfortunately, it was a disappointing experience from start to finish. Upon entering, there was a noticeable wait before we could even attempt to place an order. Our waitress, Tatiana, eventually came over and asked if we wanted drinks. I declined and proceeded to ask questions about the menu and a special they had. I explained that I wasn’t interested in the house special since it contained meat and an omelette, and asked if they had a similar special without those items. Tatiana’s response was rude, dismissive, and visibly irritated. The level of unprofessionalism and poor customer service was shocking. My family and I decided not to dine there due to how uncomfortable we felt. However, before leaving, I stopped at the front desk to report the incident and was met by Raven, the operations manager. To my disbelief, she was just as dismissive and unpleasant as Tatiana. For a first-time visit, it was a truly poor experience, and we do not plan to return. If you’re looking for a welcoming, customer-oriented dining experience, this is not the place. It’s unfortunate that in today’s world, where human interaction is increasingly being replaced by automated systems, some individuals still choose to treat paying customers with such disregard. Prayers for the team – they may need it more than they realize. Downtown Chicago on State Street!

Unsettling Experience at Honey Berry Pancakes & Café – Lansing, IL Today after church, my husband and I visited Honey Berry Pancakes & Café in Lansing, excited to enjoy brunch together. I approached the front counter to ask how long the wait would be for a booth and whether I needed to leave a name. The hostess politely said it would be about 15 minutes and that we could simply wait—no name required. As I moved toward the waiting area, several customers in line suddenly began confronting me. I was accused of skipping the line and was told loudly and aggressively to “shut up.” I calmly explained that I had just spoken to the staff, but the group continued to berate me. When I tried to ask the restaurant a clarifying question, the verbal attacks escalated. I was publicly humiliated, and the situation was made worse by the fact that no staff member stepped in to address the hostility or support a peaceful guest trying to follow the process. My husband and I chose to leave. I was shaking in the car and broke down in tears. This wasn’t just a poor dining experience—it was a deeply upsetting moment that could have been prevented or softened with staff attentiveness and basic human decency. I sincerely hope management takes steps to ensure that the front-of-house staff monitor these situations better and are empowered to step in when guests are being treated unfairly. I share this review not out of anger, but out of hope that no one else has to feel the way I did in a place meant to bring comfort and joy.

I had a moment to have an alone date, and I decided to try this spot! Man it was so cute and delicious! I am so glad I stopped in for breakfast! I will be back!

The staff is very nice and the food and the service is excellent

My family loves Honey Berry!! We always get great service, food is always delicious, and price is amazing for the amount of food that you get . Recommend it 100%!

Service here is courteous and quick! I had an egg white omelette and the tomatoes and mushrooms were so fresh and delicious! There is a large beverage menu with a lot of espresso drinks as well plenty of breakfast cocktails/mimosa drinks. This is a superb spot for breakfast/brunch.

Atmosphere: 5

Food: 5

Service: 5

Wide variety of tasty breakfast offerings served hot and promptly by a friendly staff.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Applewood Bacon, Hash Browns, Pancakes

Outstanding eggs Benedict!!!! Get the Chipotle hollandaise!!!! Cest bon!!

Atmosphere: 5

Food: 5

Service: 5

I suggest asking for a reservation, it is usually a busy establishment.
The food has good flavor, size and proportion.
The service is good, a waitress named Karla served us, very good service.

Atmosphere: 5

Food: 5

Service: 5

Had lunch with my family, the food was delicious and service was great.

Atmosphere: 5

Food: 5

Service: 5

I absolutely love it!! The food is amazing...

Kid-friendliness: Yes! Very

Wheelchair accessibility: Yes!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Carnivore Skillet, Country Potatoes, Applewood Bacon, Blueberry Pancakes, Mile High Skillet, Hash Browns, Oreo S'Mores Pancakes, Gluten-Free Avocado Toast, Pancakes, Kid's Silver Doller Pancake, Veggie Skillet, Southwest Omelet, South of the Border Skillet, Honeyberry Pancakes

Very good food

Food: 5

Service: 5

Recommended dishes: Carnivore Skillet, Pancakes

Had breakfast today before a work meeting. Skillet was excellent, service was even better. 1st time here but I will definitely be back. Portions are good, and James behind the bar was polite. 10/10

Atmosphere: 5

Food: 5

Service: 5

*1st Visit* A Bit Pricey, but I must admit my food was Amazing!! I ordered Strawberry Almond French Toast (Brioche), Country Potatoes, a side of ham, and a side of Applewood Bacon. The meal I chose was A La Carte so I understood that I would have a bigger price tag bcuz I wanted to try a variety of their dishes as a 1st time Customer. The problem / Turn Off I had, was that my breakfast (for 1 person) totaled $32.55 (paid with cash), and the Cashier announced to me that she was only handing me back $7, (Not $7.45) because THEY didn't have change (coins). Basically, $0.45 cents caused the Front Desk Workers to NOT get a $5 Tip! I should not be penalized for horrible management practices... but it happened. I will give them another chance and order from them again, as they are near my job. It is nice to order breakfast before work, on my In Office Days.

Atmosphere: 4

Food: 5

Service: 3