Losing a lot of business closed on the weekends especially in a decent busy strip mall
Ivy Orchard-Hays
Went in last Friday at 6:10. Ordered my 1st sandwich, a slim ham and cheese and the kid behind the counter told me they had no provolone but they could add Parmesan. First off, gross. Second, they 2 are nowhere near the same. So I said “you’re out of provolone?” and he said no but we put it away already bc we close in 45 min… 45 min?!? So anyone that comes in for the next 45 min can either get no cheese on their sandwich or parmesan cheese on their sandwich?? I told him that was disappointing and he said “I guess I could dig some out from the back” As appetizing as that sounded I took my drinks and left and went next door to Panera for 2 sandwiches. I can’t imagine the money this store loses if the employees put everything away 45 min before closing each day. Won’t go back to this location.
Atmosphere: 1
Food: 1
Service: 1
Brian Tims
I had to call to inform the general manager tell him that was the best Italian nightclub that I ever had in my entire life it was that delicious very kind customer service extremely clean establishment and once again the sandwich was 100% delicious thank you Jimmy John's
Atmosphere: 5
Food: 5
Service: 5
Oleg K
Jimmy John's is tried and true place for fresh mouthful sandwiches. Never ever regrets. ⭐⭐⭐⭐⭐
Atmosphere: 5
Food: 5
Service: 5
Pamela Collins
Freakie fast took an hour.
Dominique
I’ll just stick to Jersey Mikes across the street.
Atmosphere: 3
Food: 2
Service: 1
Stephen Lopez
Honestly I'm flabbergasted. The level of quality is shocking for Jimmy Johns, and I've been going there since college over 20 years ago. We ordered 4 sandwiches, and not one of them was correct. One of the sandwiches didn't have meat. A club lulu. Do what you want but this place can go pound sand. We are angry. And when we called they said they could do nothing and would leave a note for the manager. We'd have to call back tomorrow to take care of it. Gotta be kidding. Club along with the others pictured.
Food: 1
Service: 1
Recommended dishes: Beach Club, Club Lulu, Spicy East Coast Italian, Totally Tuna
Y Shen
I lost my credit card here, and the next day when I went to this store again, I realized it. They saved it for me. I really appreciate their professionalism and their honesty and trustworthiness.
Art Eden
Would be nice if bacon was heated up. Would be nice if they cut sandwiches in half. That makes it easier eating. Typical Jimmy John's
Guy with glasses and guy with mullet were great! Thank you for great service and great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vito
Cathy Ciaramello
Placed a mobile order. Tracker did not move after 50 minutes. The store was not picking up, so I was unable to ask about the order or cancel. I finally had to call JJ's customer service to get my order cancelled. Incredibly disappointing and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Dan
Another chain that has gone down the drain. I did not enjoy my $13 lettuce sandwich. I eventually noticed some meat in there but it wasn't easy to spot. It's too bad because Jimmy John's used to be good when the actually put a decent amount of meat on their sandwiches. I think a lot of these chains just take for granted people will keep coming back based off their name, or maybe habit, and have sacrificed their quality because of it.
Aron Rista
Great food
Atmosphere: 5
Food: 5
Service: 5
L G
I ordered a sandwich online for delivery. They took my payment and the sandwich never showed up.
Losing a lot of business closed on the weekends especially in a decent busy strip mall
Went in last Friday at 6:10. Ordered my 1st sandwich, a slim ham and cheese and the kid behind the counter told me they had no provolone but they could add Parmesan. First off, gross. Second, they 2 are nowhere near the same. So I said “you’re out of provolone?” and he said no but we put it away already bc we close in 45 min…
45 min?!? So anyone that comes in for the next 45 min can either get no cheese on their sandwich or parmesan cheese on their sandwich??
I told him that was disappointing and he said “I guess I could dig some out from the back”
As appetizing as that sounded I took my drinks and left and went next door to Panera for 2 sandwiches. I can’t imagine the money this store loses if the employees put everything away 45 min before closing each day. Won’t go back to this location.
Atmosphere: 1
Food: 1
Service: 1
I had to call to inform the general manager tell him that was the best Italian nightclub that I ever had in my entire life it was that delicious very kind customer service extremely clean establishment and once again the sandwich was 100% delicious thank you Jimmy John's
Atmosphere: 5
Food: 5
Service: 5
Jimmy John's is tried and true place for fresh mouthful sandwiches. Never ever regrets. ⭐⭐⭐⭐⭐
Atmosphere: 5
Food: 5
Service: 5
Freakie fast took an hour.
I’ll just stick to Jersey Mikes across the street.
Atmosphere: 3
Food: 2
Service: 1
Honestly I'm flabbergasted. The level of quality is shocking for Jimmy Johns, and I've been going there since college over 20 years ago. We ordered 4 sandwiches, and not one of them was correct. One of the sandwiches didn't have meat. A club lulu. Do what you want but this place can go pound sand. We are angry. And when we called they said they could do nothing and would leave a note for the manager. We'd have to call back tomorrow to take care of it. Gotta be kidding. Club along with the others pictured.
Food: 1
Service: 1
Recommended dishes: Beach Club, Club Lulu, Spicy East Coast Italian, Totally Tuna
I lost my credit card here, and the next day when I went to this store again, I realized it. They saved it for me. I really appreciate their professionalism and their honesty and trustworthiness.
Would be nice if bacon was heated up. Would be nice if they cut sandwiches in half. That makes it easier eating. Typical Jimmy John's
Atmosphere: 3
Food: 2
Service: 3
do better
Restaurantji Recommends
Guy with glasses and guy with mullet were great! Thank you for great service and great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vito
Placed a mobile order. Tracker did not move after 50 minutes. The store was not picking up, so I was unable to ask about the order or cancel. I finally had to call JJ's customer service to get my order cancelled. Incredibly disappointing and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Another chain that has gone down the drain. I did not enjoy my $13 lettuce sandwich. I eventually noticed some meat in there but it wasn't easy to spot. It's too bad because Jimmy John's used to be good when the actually put a decent amount of meat on their sandwiches. I think a lot of these chains just take for granted people will keep coming back based off their name, or maybe habit, and have sacrificed their quality because of it.
Great food
Atmosphere: 5
Food: 5
Service: 5
I ordered a sandwich online for delivery. They took my payment and the sandwich never showed up.
Atmosphere: 1
Food: 1
Service: 1
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