Paid extra for premium entrees: fire cracker shrimp and Angus steak. Only got 2 small shrimp! Barely a portion size was soo small! Food was aweful, all of it bland, no flavor, we got rice, noodles, egg rolls, spring rolls, all of it terrible not worth what we paid and waited over an hour for our order on Easter Sunday! Will not be back!!! Rather go to an authentic Chinese restaurant like dragon Bistro on Meecham in Elk Grove Village il. 60007
Atmosphere: 3
Food: 1
Service: 2
Edison Aranas
I ordered plate and everybody is waiting in line and there is no food ready and its around 11:45am! The manager who served us is no good! I asked half and half and he gave me not even half of the noodles and my wife didn’t get the right servings too…I asked them if that’s how the serving is and he said oh i can give you more if you want!!! Never going back again in this place.
Atmosphere: 2
Food: 1
Service: 1
Renee Smith
Only one entree available at Noon on a weekday... Only one guy cooking one entree at a time. Rice was hard and dry as if it was from last night, vegetables in the rice were undercooked. Rice and veggies shouldn't be crunchy. Chow mein probably had more cabbage than actual noodles... Management and staff here don't know how to run a lunch rush if it could save their lives. Do NOT go here! All the other 1 star reviews are extremely accurate. It even seemed like the one employee taking my order didn't want to be there. If you don't want to work for customers, don't; no one is making you work there sweethearts...
Evelyn Walker
This is the worst panda express that I've ever visited. The portions were small and the people that work here have an unnecessary attitude. I'll stick to the one on the south side.
Atmosphere: 2
Food: 2
Service: 1
rosalba johnson
Food is good, but the prices went up a bit and you get a little less food now.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Build Your Own Bigger Plate - 2 Half Sides, Build Your Own Bigger Plate - 1 Full Side, Cream Cheese Rangoons 3
Angel zurita
Just want to shout out Juliana at the front handling the customers during rush on Sunday. She was calm and attentive in the midst of craziness. Nice
Atmosphere: 5
Food: 5
Service: 5
Enrique M.
I feel so disappointed with Miss JUANA's behavior, She practically keep my mouth shut in front of all the customers with her rude and despotic manner, I am going to do everything possible so that this problem reaches the corporate office of the restaurant chain (Panda Express)Oct /22/2023 3:50
Atmosphere: 1
Food: 1
Service: 1
Mitch J.
Modern aesthetic, good amount of seating, and the employees all seemed nice. We were in a rush so placed an online order for pickup an hour ahead at 6:30. We got here around 6:40 and it still wasn't ready (they said they were waiting on the teriyaki chicken, which seems to be consistently late according to other reviews). Took another 5 minutes. They shouldn't offer ordering ahead if they miss the time frame by that much, especially after giving them an hour to get it prepped.Also the trash cans were both full to the top so we had nowhere to throw our garbage. At least the food was great, just like you'd find at any Panda.
Paul Dennis
Great food and crazy good
Atmosphere: 5
Food: 5
Service: 5
alexa veg
It used to be a favorite restaurant but I won't go anymore. The lady named MONICA M. treats the customer very badly, the treatment is racist and despot with Hispanics, being Hispanic, also her treatment with Anglo-Saxons is very friendly, but with Hispanic people, I don't usually writing about this type of thing but the type of person he is is very unfair to me. I asked him for his name and he never gave it to me and I got it because checking the receipt I saw his name the food was served in very little quantity and they let you wait a long time To the customer, why don't they have the dishes made? They have to supervise that detail since they lack food at the counter and the line is long to wait for them to make them. I hope they take my opinion into account.
Not sure why they have no teriyaki chicken in the middle of the day, 3:30, but just had to wait 15 min for some entrees, and the staff ended up forgetting about my order. Teriyaki chicken was sitting there for 5 min before I got up and just left. Too many people on staff for all this to happen
Linc Berns
I want Chinese food fast, I sacrifice. It's not horrible, but it's not your favorite Chinese food place... atmosphere is like any other fast food joint.
Atmosphere: 2
Food: 3
Service: 4
FROY108
Beijing beef had lots of sauce and I loved it!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chow Mein
Grab and Go Cargo LLC
Good food, but I was hungry also. Decent size portion. It was close and fast.
Atmosphere: 2
Food: 4
Service: 2
Ravi Kant
Staff name Moni needs to learn customer service, she doesnt know how to talk with customers. Overall their process is slow n inefficient. Someone should seriously look into this before you lose business.
Paid extra for premium entrees: fire cracker shrimp and Angus steak. Only got 2 small shrimp! Barely a portion size was soo small! Food was aweful, all of it bland, no flavor, we got rice, noodles, egg rolls, spring rolls, all of it terrible not worth what we paid and waited over an hour for our order on Easter Sunday! Will not be back!!! Rather go to an authentic Chinese restaurant like dragon Bistro on Meecham in Elk Grove Village il. 60007
Atmosphere: 3
Food: 1
Service: 2
I ordered plate and everybody is waiting in line and there is no food ready and its around 11:45am! The manager who served us is no good! I asked half and half and he gave me not even half of the noodles and my wife didn’t get the right servings too…I asked them if that’s how the serving is and he said oh i can give you more if you want!!! Never going back again in this place.
Atmosphere: 2
Food: 1
Service: 1
Only one entree available at Noon on a weekday... Only one guy cooking one entree at a time. Rice was hard and dry as if it was from last night, vegetables in the rice were undercooked. Rice and veggies shouldn't be crunchy. Chow mein probably had more cabbage than actual noodles... Management and staff here don't know how to run a lunch rush if it could save their lives. Do NOT go here! All the other 1 star reviews are extremely accurate. It even seemed like the one employee taking my order didn't want to be there. If you don't want to work for customers, don't; no one is making you work there sweethearts...
This is the worst panda express that I've ever visited. The portions were small and the people that work here have an unnecessary attitude. I'll stick to the one on the south side.
Atmosphere: 2
Food: 2
Service: 1
Food is good, but the prices went up a bit and you get a little less food now.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Build Your Own Bigger Plate - 2 Half Sides, Build Your Own Bigger Plate - 1 Full Side, Cream Cheese Rangoons 3
Just want to shout out Juliana at the front handling the customers during rush on Sunday. She was calm and attentive in the midst of craziness. Nice
Atmosphere: 5
Food: 5
Service: 5
I feel so disappointed with Miss JUANA's behavior, She practically keep my mouth shut in front of all the customers with her rude and despotic manner, I am going to do everything possible so that this problem reaches the corporate office of the restaurant chain (Panda Express)Oct /22/2023 3:50
Atmosphere: 1
Food: 1
Service: 1
Modern aesthetic, good amount of seating, and the employees all seemed nice. We were in a rush so placed an online order for pickup an hour ahead at 6:30. We got here around 6:40 and it still wasn't ready (they said they were waiting on the teriyaki chicken, which seems to be consistently late according to other reviews). Took another 5 minutes. They shouldn't offer ordering ahead if they miss the time frame by that much, especially after giving them an hour to get it prepped.Also the trash cans were both full to the top so we had nowhere to throw our garbage. At least the food was great, just like you'd find at any Panda.
Great food and crazy good
Atmosphere: 5
Food: 5
Service: 5
It used to be a favorite restaurant but I won't go anymore. The lady named MONICA M. treats the customer very badly, the treatment is racist and despot with Hispanics, being Hispanic, also her treatment with Anglo-Saxons is very friendly, but with Hispanic people, I don't usually writing about this type of thing but the type of person he is is very unfair to me. I asked him for his name and he never gave it to me and I got it because checking the receipt I saw his name the food was served in very little quantity and they let you wait a long time To the customer, why don't they have the dishes made? They have to supervise that detail since they lack food at the counter and the line is long to wait for them to make them. I hope they take my opinion into account.
Restaurantji Recommends
Not sure why they have no teriyaki chicken in the middle of the day, 3:30, but just had to wait 15 min for some entrees, and the staff ended up forgetting about my order. Teriyaki chicken was sitting there for 5 min before I got up and just left. Too many people on staff for all this to happen
I want Chinese food fast, I sacrifice. It's not horrible, but it's not your favorite Chinese food place... atmosphere is like any other fast food joint.
Atmosphere: 2
Food: 3
Service: 4
Beijing beef had lots of sauce and I loved it!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chow Mein
Good food, but I was hungry also. Decent size portion. It was close and fast.
Atmosphere: 2
Food: 4
Service: 2
Staff name Moni needs to learn customer service, she doesnt know how to talk with customers. Overall their process is slow n inefficient. Someone should seriously look into this before you lose business.
Atmosphere: 3
Food: 2
Service: 2