Employee Walaa did not make our food the way we wanted. We called and he cut me off the phone call, this was a very bad service from him, we are very disappointed with Pizza Hut.
Atmosphere: 1
Food: 3
Service: 1
Danielle Lyric DuDoit
Didn't expect mosticoli what happened to the spiral meat sauce noodles. This was so crappy
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Poorly Done Breadsticks at Pizza Hut
Surendra Amin
It is too costly compared to Arlington Heights and other areas. NOW THEY STARTED TO SALE Dry chili powder and other ingredients at 99 cents instead of free pots. How they want to be millionaire in a day.
Atmosphere: 3
Food: 4
Service: 4
Angel zurita
Disappointing that you will pay extra for original pan crust and what they give you is some old dough which is so evident in the white dry crust. So disappointing and waste of money.
Atmosphere: 1
Food: 1
Service: 1
Kat Tari
I just came over here for the first time and the breadsticks look burnt to a crisp hard and crumbling ! They told me that's how it's supposed to look and wouldnt redo them. I asked for a refund. They gave me the refund but I will NOT BE BACK (Pizza hut owner) please don't bother responding with that same response, it's lazy. Poor leadership is clearly why the employees have poor customer service skills
Atmosphere: 1
Food: 1
Service: 1
John Plough
Interesting the person who came to front and help you very nice. Some body in back just talked about how awful everything was and didn't care
Atmosphere: 4
Food: 4
Service: 4
Kat T
I just came over here for the first time and the breadsticks look burnt to a crisp hard and crumbling ! They told me that's how it's supposed to look and wouldnt redo them. I asked for a refund. They gave me the refund but I will NOT BE BACK (Pizza hut owner) please don't bother responding with that same response, it's lazy. Poor leadership is clearly why the employees have poor customer service skills
Atmosphere: 1
Food: 1
Service: 1
Giuseppe Gac
Tim was very professional and helpful. I ordered through the app for delivery but was put as a pick up. Tim helped change it from pickup to delivery and got it here still hot and fresh. Will order again for sure!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Shane Brown
Pizza was raw and uncooked. Had to cook it in my own oven
Atmosphere: 1
Food: 1
Service: 1
Shone 28
Tim was rude and unprofessional, very impolite and arrogant
Employee Walaa did not make our food the way we wanted. We called and he cut me off the phone call, this was a very bad service from him, we are very disappointed with Pizza Hut.
Atmosphere: 1
Food: 3
Service: 1
Didn't expect mosticoli what happened to the spiral meat sauce noodles. This was so crappy
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Poorly Done Breadsticks at Pizza Hut
It is too costly compared to Arlington Heights and other areas. NOW THEY STARTED TO SALE Dry chili powder and other ingredients at 99 cents instead of free pots. How they want to be millionaire in a day.
Atmosphere: 3
Food: 4
Service: 4
Disappointing that you will pay extra for original pan crust and what they give you is some old dough which is so evident in the white dry crust. So disappointing and waste of money.
Atmosphere: 1
Food: 1
Service: 1
I just came over here for the first time and the breadsticks look burnt to a crisp hard and crumbling ! They told me that's how it's supposed to look and wouldnt redo them. I asked for a refund. They gave me the refund but I will NOT BE BACK
(Pizza hut owner) please don't bother responding with that same response, it's lazy. Poor leadership is clearly why the employees have poor customer service skills
Atmosphere: 1
Food: 1
Service: 1
Interesting the person who came to front and help you very nice. Some body in back just talked about how awful everything was and didn't care
Atmosphere: 4
Food: 4
Service: 4
I just came over here for the first time and the breadsticks look burnt to a crisp hard and crumbling ! They told me that's how it's supposed to look and wouldnt redo them. I asked for a refund. They gave me the refund but I will NOT BE BACK
(Pizza hut owner) please don't bother responding with that same response, it's lazy. Poor leadership is clearly why the employees have poor customer service skills
Atmosphere: 1
Food: 1
Service: 1
Tim was very professional and helpful. I ordered through the app for delivery but was put as a pick up. Tim helped change it from pickup to delivery and got it here still hot and fresh. Will order again for sure!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Pizza was raw and uncooked. Had to cook it in my own oven
Atmosphere: 1
Food: 1
Service: 1
Tim was rude and unprofessional, very impolite and arrogant
Service: 1
Restaurantji Recommends
Would not let me use a valid coupon
Don't care about the customer service. Can't even answer the phone.
This Pizza Hut location makes their pan pizzas very thin compared to other locations. Corporate should look into this
Atmosphere: 1
Food: 2
Service: 3
It madd tasty this time. The one in Rolling hills is my favorite so far.
Atmosphere: 4
Food: 5
Service: 5
This Pizza Hut location makes their pan pizzas very thin compared to other locations. Corporate should look into this inconsistency
Atmosphere: 1
Food: 2
Service: 3
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