Cracker Barrel Old Country Store

Y’all really thought it was ok to send me that stale old dry disgusting 🤮 meatloaf!!!

The behavior of the lady in the billing counter was very rude and impolite. But the food and other services were very nice.

Atmosphere: 5

Food: 5

Service: 3

Food was horrible.

Atmosphere: 3

Food: 1

Service: 2

Food was ok the phone order was not a good experience. Wasn’t what I wanted sorry

Parking: Romeoville great location

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Biscuits and Gravy

Food sucked presentation was terrible my daughters fried apples had a hair in them.

Atmosphere: 3

Food: 1

Service: 3

I came here almost weekly until my mom passed away. She loved your restaurant and store. I also have enjoyed coming as well.

Atmosphere: 5

Food: 4

Service: 4

Food was fine but as regular customers, we were disappointed in your continual changing menu and rising prices with less food. I walked away this time not quite full. Yeah eggs have gone up but removing a french toast and/or meat out of the mommas sampler did not leave us feeling good. And breakfast which was over $40 for two of us. Just to say we were disappointed.

Atmosphere: 4

Food: 3

Service: 5

The manage should teach the servers to pre bus their tables. Our server was ok, but he did not remove one dish from any of his tables. This is a big issue for us. Can't order dessert, where would if fit on the table plate filled table.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Country House Salad with Grilled Chicken, Oven Fried Chicken Breast

Food was mediocre this time. Steamed broccoli way over cooked was mush. Chicken although flavorful missing ingredients that would have made it great. Not sure why they would not chop up the bacon to go on top instead just half hazerdly threw it on top of chicken. Rice was flavorful with nice spice once again overcooked and mushy. Table was not pre bussed at all. Lots of empty dishes and drinking glasses empty but none removed. And it was not busy at all. Saw lots of tables empty. Some dirty.

Atmosphere: 5

Food: 2

Service: 3

Had to send my food back twice and my friend decided to cancel her order after sending her food back twice don't think I will be visiting this location again

Atmosphere: 3

Food: 1

Service: 3

Service was good, clean, friendly but you took off everything off the menu l liked the beef, the hamburger too, the Shepherds Pie was awful, the pot roast was not good, the biscuits are gotten way smaller, very disappointing,probably will not go back, don't get rid of the fried chicken !!!

Service was good, clean, friendly but you took off everything off the menu l liked the beef, the hamburger too, the Shepherds Pie was awful, the pot roast was not good, the biscuits are gotten way smaller, very disappointing,probably will not go back, don't get rid of the fried chicken !!!

Disappointed that the fireplace didn't have a fire going. This is the third visit without it working.

Atmosphere: 3

Food: 4

Service: 4

Was there last night and it was freezing in there.
I complained about it and was told "it's always like that!" Fireplace not working so turn up the thermostat, don't make cheap excuses. An apology would have been nice, the girl working the checkout didn't seem to care. Gone downhill since last visit around Christmas.

Atmosphere: 1

Food: 2

Service: 3

It was good, nothing special. Haven't been to a Cracker Barrel in many years, so that was nice.

Atmosphere: 4

Food: 4

Service: 4