Dairy Queen (Treat)
648 S Weber Rd, Romeoville
(815) 556-8091
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
rude staff
Good ice cream, nice owner tells the truth about products. Always great when we visit.
Ordered a chocolate brownie extreme blizzard which is made with vanilla ice cream and cocoa fudge. When asked why they made it with chocolate ice cream they stated that they only make it with vanilla ice cream if the customer asks. THE BLIZZARD IS MADE AND ADVERTISED WITH VANILLA ICECREAM. Why would I have to ask for it. Don’t waste your money at this location.
While the ice cream is excellent the business practice is poor. My child was asked if she wanted whipped cream on a shake which is shown in ads with whipped cream. I was surprised to be charged a dollar extra. It is shown on a hand written sign off to the side and just said "extra" not an amount. First, if it is extra, don't offer it. Let people ask for it. Second, $1 seems high for what is maybe 2 tablespoons of whipped cream. The shakes already cost enough. If they are shown in the ads with whipped cream just put it on or take it out of the ads. (If it had been 25 cents, I probably wouldn't care but this is kind of sketchy)
I came here tonight with my 5 year old and she wanted a small cone dipped in cherry. We paid in all change because times are extra hard right now as a single mom, it was the last few dollars to my name. Anyways the lady handed my daughter the cone wrapped in a napkin and it slipped out of her hands and ended up on floor. I asked the cashier for a new one and she said “NO” very wrong definitely won’t be coming back to this location. Don’t hand the kids the cone with a napkin around it, give the napkin separate! Or hand the whole thing to the parents
Atmosphere: 1
Food: 3
Service: 1
I went there to get a Strawberry milkshake. There was a young girl there who seemed like she did not know what she was doing. A had a coupon for $3 dollars for the milkshake She said my bill was $4.50. I asked her why the $50 difference.She said you would like Whipped cream and that's what cream costs, a dollar fifty more.I told her that She did not tell me that whipped cream was extra. She had To call her boss because she didn't knowHow to process the coupon. I Waited in line for at least twenty five minutes.. I felt a little bad for her because she had to call her boss on the phone and she was there by herself. A new employee.
Atmosphere: 3
Food: 3
Service: 2
My dog freaking loves whipped cream aka pup cups when we go to Andy’s frozen custard or Culver’s, she gobbles the cup up but today we went to DQ and she smelled it and refused to eat it. I let the cup sit for a few hours in the car and the whipped cream did not melt. Something is wrong with DQ whipped cream?
Food: 1
Service: 3
Lovely people nice ambience great soft-
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Royal New York Cheesecake Blizzard Treat
Delicious!!!?
Was actually going to try and put my terrible experience in words but didn't want to get more frustrated by getting their goto reply that all the other negative reviews got. So, I'll just say, customers, don't waste your time or money. And to the DQ Fan Relations Team who's job it is to write a reply in an effort to save face, I'll take care of that for you:"We're sorry to hear you did not have a great experience with our team, Lori. We appreciate your feedback and are always listening to our customers. We hope you give us another chance and visit us again. - DQ Fan Relations Team"
Restaurantji Recommends
Stopped here around 850 to get some ice cream with family. They advertise on Google and the door they close at 10. The open light was also still on. However the door was locked and employees couldn't be seen even though lights where on.
Delicious!!!?
The original and the best blizzard.
I love Dairy Queen!
Stopped for a quick treat - and won’t be back. The store didn’t use the DQ app… what’s the point of being a DQ? The bathroom was out of order - which happens. But, I stood in front of the locked bathroom door while the staff just watched me and never said a word, untilI asked about a key… and then they said, it’s out of order. Why isn’t there a sign?Why did they let me stand there for no reason?
Loading...