Jimmy John's
381 S Weber Rd, Romeoville
(815) 838-7827
Recent Reviews
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Ordered a sandwich but never received it even though it says it was delivered!!!
Restaurant is suppose to be open till 9PM and I've came here multiple times and they close down by 8:20
Promo code never worked.
Atmosphere: 1
Food: 1
Service: 1
Service is cool. The bread smells. But the food is okay
Atmosphere: 3
Food: 3
Service: 4
Charge me for a sandwich they have never delivered it
Very rude people and very unprofessional will definitely be calling their customer service
Service: 1
Never again
JJ always makes me happy for a quick lunch.
Atmosphere: 5
Food: 5
Service: 5
Horrible they don’t ever deserve 1 star! Driver doesn’t follow instructions and delivered my food
To a dock door that I’m not even at and gives it to a person that isn’t me!
6/12/24
Orderd a Unwich lettuce wrap #6. Once i got home this is what i found. The lettuce was rotten and the tomatoes were spoiled in the center of every slice.
There SHOULD be a training and if you bear the name of Manager or even Asst .Manager or even supervisor .. ALL title mandate someone should of been checking the quality of the food !
Training the employees WHAT is good and WHEN it is not would be the responsibility of the Manager , Asst Manager or Supervisor . Hence why they get paid more !
When purchasing here .. ( as I won't be or my family ,relatives) I suggest you open it right there and MAKE SURE the food , lettuce, cheese, meats are not spolied !!!
This could of been a trip to ER due to the rotting food used.
Be WIse out there people . CHECK your food before consumption!
Atmosphere: 1
Food: 1
Service: 1
6/12/24
Orderd a Unwich lettuce wrap #6. Once i got home this is what i found. The lettuce was rotten and the tomatoes were spoiled in the center of every slice.
There SHOULD be a training and if you bear the name of Manager or even Asst .Manager or even supervisor .. ALL title mandate someone should of been checking the quality of the food !
Training the employees WHAT is good and WHEN it is not would be the responsibility of the Manager , Asst Manager or Supervisor . Hence why they get paid more !
When purchasing here .. ( as I won't be or my family ,relatives) I suggest you open it right there and MAKE SURE the food , lettuce, cheese, meats are not spolied !!!
This could of been a trip to ER due to the rotting food used.
Be WIse out there people . CHECK your food before consumption!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Katie has superb customer service. She listened to what I was looking for and made my sandwich as I wanted it. She was very pleasant from start to finish. Really a gem!!Loved her! I’ll be back because of her and the sandwich offcourse
Atmosphere: 3
Food: 4
Service: 5
"Charge you twice so fast you'll freak"Store#787 .... FAILED... Super bad Service. Uneducated employees that don't know what to do when there is a problem. Bad training on the managers part. Was charged double $57.91 for my order and was told straight up there is nothing they can do. No, sorry... No, we can try to reimburse ... No, sorry for the inconvenience. Nothing!!! So for their mistake I have to eat an additional $57.91. Now I have to waste my time and fight with the bank. Total joke that place. Won't be going back there. The only positive thing about that place was the delivery driver, he was cool and freaky fast. Good job sir.Chk#120
Atmosphere: 1
Food: 1
Service: 1
Pick a different location they give you half of the ingredients compared to the other
Atmosphere: 1
Food: 1
Service: 1
Sat for over 20 minutes in the drive thru to find out they have one employee working both the drive thru and the inside counter. Still never received any food because my lunch break was over. Hire more employees. Garbage management. 0/5 stars.
Atmosphere: 1
Food: 1
Service: 1
Puts literally two pieces of meat on the sandwich. Never had such a horrible jimmy John’s sandwich and they claim it’s made to their policy ??? never been to a worse jimmy John’s location ever. Go really to any location but this one !
Atmosphere: 1
Food: 1
Service: 1
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