Pizza Ranch
4797 Bluestem Rd, Roscoe
(815) 623-3800
Recent Reviews
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Best fried chicken
Atmosphere: 4
Food: 5
Service: 5
I love the food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Pizza Buffet, Breadsticks, Mashed Potatoes, Potato Wedges, Apple Dessert Pizza, Blueberry, Corn
Great chicken and overall a very good buffet.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Pizza Buffet
It's pricey as all out lol but it's better than cicis pizza lol and not to mention they really need to plow and salt there parking lot for as much as they charge for there was almost a slip and fall and I would of been getting paid instead of paying lol
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken, Pizza Buffet, Chocolate Chip Cookie
Great food
Atmosphere: 5
Food: 5
Service: 5
Paid $57 for a half filled buffet. My daughter is eating ice cream with a fork because no spoons are available. My wife never got her potatoes and gravy.
Update: Responded to response and GM offered 15% off my next buffet. So I only have to pay 85% of full price for a 50% filled buffet. Never again. 2 stars have now become 1. Build a business on principals and not shady tactics. Serve what is advertised.
A picture is worth a thousand words. Here is 4.
Atmosphere: 1
Food: 1
Service: 1
They do a good job keeping the buffet stocked. We ordered a pizza and didn't get it until we were close to done eating by then. Place was clean, staff were nice
Atmosphere: 5
Food: 5
Service: 4
I read the reviews before going so I did not have high hopes. We arrived at 6:45pm with closing time of 8pm. The first thing I noticed was the garbage and food all over the floors. Many food items were empty and the ones that were there you could tell had been sitting for awhile. There was also only spoons, no forks. We requested forks and it took almost 15mins for any to come out. We also requested salad and mashed potatoes which they did fill after about 30 minutes. The chicken was cooked thoroughly but that was the only thing that was good. Even the pizza was old and unchanged for the hour we were there. Huge disappointment and not worth the $70 I spent for the 5 of us.
Atmosphere: 1
Food: 2
Service: 1
Tried to contact them for a large party. Phone rang and rang. Hold music for over 15 minutes. Definitely Stinks. Tried again an hour later. 12 minutes into hold before I quit then too.
Great place !
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Overall NOT a good experience TODAY. I've been to this location twice before and it wasn’t like today.
Here's my list of what was not satisfactory today:
1) The ladies restroom had a dirty stinky diaper smell when I first went in. I reported it and somebody took care of it because when I went back in, it no longer smelled. But the handicap toilet was very dirty on and under the seat. Personally, I would not sit on it even with a liner. Pretty gross. It should be checked and cleaned every half hour as there are only 2 stalls.
2) According to my husband, his shoes stuck to the men's restroom floor. What's up with that? Recycled soap in the bucket? It too needed cleaning.
2) I watched a staff member not properly rotate the chicken when he brought a fresh batch out. That has to STOP, especially if it was past its expiration time on the warmer. I had no way of knowing, so I reached for a fresh piece.
3)There was a rediculous wait time for a nut free desert. When it finally came, it was not fully cooked. So my stepson brought it back to the kitchen. Instead of putting it directly into the oven to cook all the way, the staff member stuck his fingers in it first. Naturally, my stepson asked for another after seeing that. To make the situation worse, they made him PAY for it because it was one (less) ingredient. And he had to request that they put the handle back on the ice cream machine so that he could serve it with the desert cookie to his kids. It was not even 3PM.
4) Another matter that management needs to address right away is that the clean up crew should not be stacking dirty dishes up to his chin dirtying the inside of his arm and shirt. He should be using a cart with a bin. That is a sanitation AND safety issue. You gotta wonder... Does he stack clean dishes the same way? Does he wash his dirty arms first if he does?
5) Proper training is needed at bussing tables. The table crumbs and straw wrappers should not be wiped off the table and onto the floor.
After today's experience, I'd personally think twice about returning to THIS location.
If it weren't for the chicken not being rotated properly and the cookie being fingered in plain sight, I would have given this location's food selection and quality 3.5 stars. The reason being, that the potato wedges, chips, and biscuits were not fresh. Though, the pizza was very good with a wide selection and the salad bar was fresh, there was not much of a selection of desert pizza.
Atmosphere: 1
Food: 2
Service: 1
Nice salad bar ,the pizza is fresh and the desert pizza is good and warm and the chicken and sides are always fresh and hot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Breadsticks, Mashed Potatoes, Potato Wedges, Blueberry, Apple Dessert Pizza, Buffalo Chicken Pizza, Marinara Sauce, Apple
Really gone down hill. The cook was working hard to bring out the food. Did see help wanted sign, so maybe just short staffed. It was a Friday at about 4pm so maybe the owner should have been there, but don't feel like going back at this point.
Atmosphere: 1
Food: 4
Service: 1
Great fresh hot food , very friendly and accommodating staff. Great first experience
Atmosphere: 5
Food: 5
Service: 5
Love the chicken. Best boasted chicken in the area.
Atmosphere: 4
Food: 4
Service: 5
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