Subway
4986 Hononegah Rd Unit 18, Roscoe
(815) 270-0064
Recent Reviews
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Subway is so nasty, first time I've tried it in years and ended up throwing it away. Lettuce looked old, chicken looks fake and must be coming from a can. Also the pop in the fountain machine was completely flat. I predict the whole company will be going out of business in the next few years.
Atmosphere: 3
Food: 1
Service: 3
My sub had rotten cucumbers on it.
Atmosphere: 1
Food: 1
Service: 1
The worker, I think he was the owner, charged me for more than what I bought! He said that he could not put the money back on my card! He said that all he could do was take my name. The next time I come in I will get my meal for free. But is it actually free!? I have already "PREPAID"!!
Atmosphere: 3
Food: 3
Service: 2
HAVE BEEN
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club, The Philly 450 Cals
Sunday, 10 /20/24 12;30pm
No bread, only ghost pepper &flat. The one girl argued with me when I told her i didn't order pepperoni. Yes you did, no I didn't, that's what you said, no - my husband hates pepperoni. Left the counter. The young man made a turkey fire me. The girl just stared at my Philly. I finally asked her to please finish that sandwich. Ridiculous! Does Subway not realize the competition out there?!
This Subway has a nice atmosphere. I like the little section with comfy chairs to hang out. My family and I sat down and enjoyed our meal. The staff was very nice and welcoming. They chatted with us and we're polite.
Due to previous bad customer service experiences I don't eat at Subway very often and I never sit down and eat inside if I do. But I'd sit down here and enjoy a meal anytime.
Atmosphere: 5
Food: 5
Service: 5
Arrived at 7:50pm. They refused to accept the order because they are closed.
Atmosphere: 1
Food: 1
Service: 1
The prickly pear sandwich was excellent and everything was very clean. Thank you very much.
Atmosphere: 5
Food: 5
Service: 5
I ate here with my husband. The food was what I expected. We both had meatball sandwiches. They tasted fine.The employee making the sandwiches either needs glasses or was giving us the stink eye when we first walked in. He had an attitude because he had to get off his butt and do work. As soon as he finished prepping and giving us our food, he stood halfway in the building and halfway out the sidedoor vaping. When he was done with his vape kick he sat down to go on his phone. Another set of customers came in and the same thing happened.My husband asked the empolyee how his day was going. I rolled my eyes and muttered 'Here we go..." He was in a mood and not one where he wanted to be at work either.Food was good, service was a chore, and as far as atmosphere we wanted to get the heck out of there.
Atmosphere: 1
Food: 4
Service: 2
I have never been a big fan of subway but was running behind, and i decided to stop in omg i am so glad i did because it has improved so much, and the worker who was making my sandwich was very helpful. workers seemed very invested in their jobs . They greeted me with a very kind smile, and they even asked me if i wanted anything else on my sandwich and kept asking if the amount they were putting on was good for me. 10/10 recommend
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
great staff! Super friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Under new management. They now except coupons have an older person on both shift (mind ya a little broken English but hey it's America and he was very nice. If you haven't been there in a while give them another try! Only thing they decor needs an update.
Wheelchair accessibility: Like that!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Baked Lay's Original, Oven Roasted Turkey & Ham
Good food, bad service. Every other subway that rejects coupons has signage letting you know. They don't, and they got mad when I tried to use the coupon I had been holding in my hand the whole time.I walked out and went to the South Beloit subway. They limit coupons but they're up front about it with clear signage on the door and at the counter. Maybe someday this location can step up to everyone else's level
Atmosphere: 1
Food: 4
Service: 1
There are much better ran Subways in the area. Tomatoes are always on the gross side.
Atmosphere: 3
Food: 2
Service: 3
They stopped taking coupons two weeks ago and want you to pay $12 for $6 sandwich. First and last time into this Subway. Walked out and left before we would have bought three subs and two pizzas.
Atmosphere: 3
Food: 3
Service: 1
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