They will make you sit in your car for 12 minutes in the parking lot over fries let the other person stay there with only 2 cars and serve the other person while you wait. People have lives, your business relyes on customers not the other way around.
Atmosphere: 2
Food: 3
Service: 1
Kevin Eilenberg
The girl who is running the front do not care about all the people who is waiting in line . Food was good but I feel everyone in the kitchen was discombobulated .. This is not the first I’ve been here that had the same system. Idk what’s going on but starting to drop then way low quality as a corporation
Atmosphere: 1
Food: 2
Service: 1
Kym Smith
My husband went through and ordered several different meals every single meal was messed up not one meal was complete The hamburgers were completely wrong we ordered a taco salad didn't get the chili to go with it My son got a baconator that was only a double cheeseburger tried to call them refusing the answer the phone we spent over $50 on meals and burgers that were completely wrong completely we are so dissatisfied this is terrible service
George Beaves
Excellent employees here. Fast and hard working. Food is always fresh. By far my favorite wendys!
Atmosphere: 5
Food: 5
Service: 5
Mike Fischer
Food was fresh at 7pk on a Sunday which is surprisingly at most fast food. Thanks
Atmosphere: 5
Food: 5
Service: 5
H. Rusk
This Wendy's is truly a fast food location. They make salads to order here. Love it. I stop at this location while traveling over the road just to get a Cobb salad w/o cheese. Kudos to the staff and please continue to do a great service. The managed joslynn, Cecilia, josé
Atmosphere: 5
Food: 5
Service: 5
Admin
Worse fast food in Roscoe/Rockton. This location is terrible. Never fresh food, terrible service. Ran cheaply because they hire low level staff to run the place.
Food: 1
Service: 1
Medo Gag
Such a wonderful place
Atmosphere: 5
Food: 5
Service: 4
Sondra D
They advertise the fright frosts for Halloween yet I got this.. also asked me to donate $1 and they would give me a coupon booklet I didn’t receive. Don’t waste your time going to this place.nothing but lies and disappointment.
Chicken sandwich was okay. However, the french fries were not good. Could use improvement on the sides.
Food: 2
Service: 3
ReikiSharyn
AVOID!!! Man, this place is going downhill rapidly. We received our order and it was burnt. We went to get some sodas at their dispenser only to find the dispenser had no ice, and there was no Coke available. Then I tried to get ketchup for my fries and the dispensers weren't working. When I went up to get ketchup in packets from the staff, they gave me two packets. I then got a cup that I normally would put the ketchup into if the dispenser was working only to discover that the two packets they gave me didn't even fill up half of their little tiny plastic ketchup cups. And, the worst part of all, is that the food was not hot or warm, and we ate our meal in their facility. Needless to say we won't be back!!!
Atmosphere: 2
Food: 1
Service: 3
Julia Gyruk
Wendy forgot to put in her pigtails!!
Atmosphere: 3
Food: 1
Service: 1
Josue M
Food was good I just couldn't tell a difference between Dave's single and the crabby patty.
Nathan Kreider
We went to pick up an online order and we got pulled forward. That’s fine. They proceeded to bring out the order forgetting multiple items so we had to drive back. Not the worst problem. After we got back to the store we told them what they forgot and they pulled us forward again. Then (daliah) the person at the counter brought out the wrong order. We searched the bag touching the food only to find out it was completely a different order. I brought the food back in and said that it was still the wrong order. Daliah took the food from me and immediately started running to food to another car so I told her that the food needed to be remade because we had touched it and while we are not sick, still didn’t want another customer to receive the food we had just put our hands on. Thats gross. She ignored me so I repeated myself and she kept going to the customer and actually gave him the food. I ended up having to tell the customer what had happened and he went back in to get his order remade, saying “that’s gross” then finally she ran the order out and at that point we asked for the manager (Eric) because she clearly didn’t understand why that’s not okay. After he came over he got an attitude and made excuses. Simply they need to not work in food service if they don’t have the common sense or care to not give people food that has been manhandled by a stranger.
They will make you sit in your car for 12 minutes in the parking lot over fries let the other person stay there with only 2 cars and serve the other person while you wait. People have lives, your business relyes on customers not the other way around.
Atmosphere: 2
Food: 3
Service: 1
The girl who is running the front do not care about all the people who is waiting in line . Food was good but I feel everyone in the kitchen was discombobulated .. This is not the first I’ve been here that had the same system. Idk what’s going on but starting to drop then way low quality as a corporation
Atmosphere: 1
Food: 2
Service: 1
My husband went through and ordered several different meals every single meal was messed up not one meal was complete The hamburgers were completely wrong we ordered a taco salad didn't get the chili to go with it My son got a baconator that was only a double cheeseburger tried to call them refusing the answer the phone we spent over $50 on meals and burgers that were completely wrong completely we are so dissatisfied this is terrible service
Excellent employees here. Fast and hard working. Food is always fresh. By far my favorite wendys!
Atmosphere: 5
Food: 5
Service: 5
Food was fresh at 7pk on a Sunday which is surprisingly at most fast food. Thanks
Atmosphere: 5
Food: 5
Service: 5
This Wendy's is truly a fast food location. They make salads to order here. Love it. I stop at this location while traveling over the road just to get a Cobb salad w/o cheese. Kudos to the staff and please continue to do a great service. The managed joslynn, Cecilia, josé
Atmosphere: 5
Food: 5
Service: 5
Worse fast food in Roscoe/Rockton. This location is terrible. Never fresh food, terrible service. Ran cheaply because they hire low level staff to run the place.
Food: 1
Service: 1
Such a wonderful place
Atmosphere: 5
Food: 5
Service: 4
They advertise the fright frosts for Halloween yet I got this.. also asked me to donate $1 and they would give me a coupon booklet I didn’t receive. Don’t waste your time going to this place.nothing but lies and disappointment.
Atmosphere: 1
Food: 1
Service: 1
Burger was good mot great and fries were average
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Chicken sandwich was okay. However, the french fries were not good. Could use improvement on the sides.
Food: 2
Service: 3
AVOID!!! Man, this place is going downhill rapidly. We received our order and it was burnt. We went to get some sodas at their dispenser only to find the dispenser had no ice, and there was no Coke available. Then I tried to get ketchup for my fries and the dispensers weren't working. When I went up to get ketchup in packets from the staff, they gave me two packets. I then got a cup that I normally would put the ketchup into if the dispenser was working only to discover that the two packets they gave me didn't even fill up half of their little tiny plastic ketchup cups. And, the worst part of all, is that the food was not hot or warm, and we ate our meal in their facility. Needless to say we won't be back!!!
Atmosphere: 2
Food: 1
Service: 3
Wendy forgot to put in her pigtails!!
Atmosphere: 3
Food: 1
Service: 1
Food was good I just couldn't tell a difference between Dave's single and the crabby patty.
We went to pick up an online order and we got pulled forward. That’s fine. They proceeded to bring out the order forgetting multiple items so we had to drive back. Not the worst problem. After we got back to the store we told them what they forgot and they pulled us forward again. Then (daliah) the person at the counter brought out the wrong order. We searched the bag touching the food only to find out it was completely a different order. I brought the food back in and said that it was still the wrong order. Daliah took the food from me and immediately started running to food to another car so I told her that the food needed to be remade because we had touched it and while we are not sick, still didn’t want another customer to receive the food we had just put our hands on. Thats gross. She ignored me so I repeated myself and she kept going to the customer and actually gave him the food. I ended up having to tell the customer what had happened and he went back in to get his order remade, saying “that’s gross” then finally she ran the order out and at that point we asked for the manager (Eric) because she clearly didn’t understand why that’s not okay. After he came over he got an attitude and made excuses. Simply they need to not work in food service if they don’t have the common sense or care to not give people food that has been manhandled by a stranger.
Atmosphere: 1
Food: 1
Service: 1
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