Häagen-Dazs

5220 Fashion Outlets Way, Rosemont
(847) 737-2747

Recent Reviews

Sohail ur Rahman Mohammed

Hagen Diaz ice cream flavors are good but the staff is very unprofessional.Had a bad experience.

Claudette Starr

Haagen-ice cream now uses an ingredient called RBST which is a hormones for cows but gives humans cancer. Please everyone read the ingredients the recipe has been changed. Please, please.

13 DRAGON

Stable taste

Tabby G.

Wanted to order a milkshake at 6:45 and the male employee with the tattoos on his hands told me that we dont make milkshakes after 6:30, but just made one for the customer in front of me that ordered 1 minute before me. I asked him the reason why he made it for him and not me and he had no answer. The short hispanic girl that worked there laughed while we asked. Very rude! Very disappointed! SELECTED SERVICE HERE! PLEASE DO NOT VISIT. SPEND YOUR MONEY ELSEWHERE!

Travis B.

Coffee Chocolate Brownie: Historically I'm more of a Ben & Jerry's or Cedar Crest guy when it comes to "premium" pints. I've only ventured into the world of Häagen-Dazs a few times before and found it to be just okay. I gave them another chance as this pint was on-sale. The description sounded promising "classic coffee ice cream swirled with gooey brownies, rich espresso chocolate sauce, and delicious espresso chocolate chips". Opening the pint, I immediately spotted numerous large brownie pieces. As promised, there was also espresso chocolate sauce and chips. Personally, I thought these were some of the best ooey gooey brownie pieces I've encountered in an ice cream. Although it could use more of them, the espresso chocolate chips add a contrasting a satisfying crunch to the creamy ice cream. The coffee flavor of the ice cream is sweet and not at all bitter (so if you're not the biggest fan of black bitter coffee you will likely enjoy this). Lastly, like the espresso chips, the espresso chocolate sauce is great, but I wish it was more abundant. Coffee and brownies are a great flavor combination and Häagen-Dazs delivers with quality components in this pint. I wouldn't advise a pint of coffee ice cream for breakfast, but this one almost makes me want to re-evaluate that decision. Minor complaints aside, Doughboy approved. My Häagen-Dazs Favorites: 1. Coffee Chocolate Brownie 2. Caramel Cone 3. Banana Peanut Butter Chip Doughboy_Food_Reviews

Camille M.

EXTREMELY SLOW SERVICE. Waited 30mins just to be told it was going to take another 10mins for a milk shake.

L.A. Winston

How are you matter of factly going to run out of Med cups, and have a too bad so sad attitude? Smh!

Lora Winston-Tuggles

How are you matter of factly going to run out of Med cups, and have a too bad so sad attitude? Smh!

R G.

Extremely poor customer service and rude staff. The manager of the branch mistreated my son and was extremely rude to me, rolling her eyes simply because I asked for a lid to the smoothie. Be prepared to wait, not necessarily because of traffic, but bad management/lack of efficiency. It took us over 25 minutes to purchase a drink.

Paulina G.

They just need to learn how to make shakes ! I was there not even one time .. one person ONE ! Know how to make a shake !! I don't see her anymore there but she was so nice ! You need people without attitude ! And people who can make shakes !! I'm not planning spend my weekend in the bathroom cuz your employer don't know how to make a shake ! Poor I wish I can give you 0 stars !!

Andre Beaumont

Good shakes but no drink carrier makes it hard for big orders to carry out.

Sera-y

Customer service wasn't good. The ice cream taste was okay but I had high expectations since it is the Häagen-Dazs and I have tried so many times before from other locations and this one didn't meet my expectations.

Sera K

Customer service wasn't good. The ice cream taste was okay but I had high expectations since it is the Häagen-Dazs and I have tried so many times before from other locations and this one didn't meet my expectations.

Julissa Ortiz

The customer service here is horrible!! A little over 30 minutes before the mall closed, they said they couldn't make shakes because they were out of ice cream and we were literally already looking and choosing what ice cream flavor to get... So clearly they just didn't want to make anything. And they had an attitude the whole time while saying it. Won't be coming here again- waste of space in outlet mall.

Callie Thomas

Best banana split ever!!!

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