Customer service is the worst in this location, employee in front counter had headset. Didn’t even acknowledge me. They have the nerve to tell me that she was waiting for my order. Unbelievable. Manager also said the same thing that the employee was waiting for my order. Ridiculous team. And the guy giving me the order was mean mugging me and didn’t say anything at all. Do how do you want me to feel as a customer. Rude location avoid!!
Julie
Did not cut in half. Had to wait more than needed for drive thru pickup. Lettuce was discolored.
Kenneth Shaffer
Friendly cashier, food was made correctly.
Margo E
This location is dirty. Several employees not in uniform so it’s uncomfortable seeing plain clothed people walking behind the counter to grab items. Someone reached in front of me while I was ordering to grab himself a drink cup and then filled it up. Dodd he work there? Maybe? Bathrooms have leaky toilets, tile is falling off from the wall, the back door has a gap that I’m sure let critters in. This place just gives an ick vibe. I can’t imagine I’ll be back.
Atmosphere: 1
Food: 3
Service: 3
Jodie Bowen
Love Jimmy John’s freaky fast food and service 👏 🥪 Best location!! Keep up the great job Guys!!
Atmosphere: 5
Food: 5
Service: 5
Marina Angelopoulos
I came in for the “freaky fast” service with a crying baby in the car. It took 13 minutes to get an order of 3 sandwiches. Unwich I ordered had minimal lettuce compared to other
Atmosphere: 4
Food: 3
Service: 1
M OByrne
What is $16 turkey sandwich. First four bites absolutely no turkey. I don't know what I'm paying for bread
Food: 1
Service: 5
Anna Solorio
Jonathan was extremely helpful with our take out catering order. We were in a time crunch and he went above and beyond to make sure we got our order on time.
Service: 5
Joe Cross (JoePCool14)
Eating my sandwich from here has made me very sick. It seems things are not being done right here to maintain cleanliness standards. Absolutely recommend avoiding this location. I will not be back.
Atmosphere: 3
Food: 1
Service: 3
Benny
Everytime i pick up a delivery. The order is never ready i always have to wait more 10 mins for even duhh sometimes its not that busy smh ?
I order large catering orders for a business in Rosemont a couple of times every quarter and this jimmy johns is always on point! They get it right and on time. Thank you!!!
Atmosphere: 3
Food: 5
Service: 5
Thomas Maddex
Ordered delivery only had $100 they wouldn’t give the driver change and just cancelled my order
Service: 1
Tommy Maddex
Ordered delivery only had $100 they wouldn’t give the driver change and just cancelled my order
Scott Schmaren
Excellent sandwiches ?Fast service!!!My go to place for a sub.
Atmosphere: 5
Food: 5
Service: 5
MJC
PLEASE AVOID THIS LOCATION IF YOU CAN! You can already tell, even before you read my post, that this location is not good based on their reviews.Whoever is in charge here - Store Supervisor or Store Manager needs to either have more training or get fired.Very rude and very unprofessional. Spend your money somewhere else.
Customer service is the worst in this location, employee in front counter had headset. Didn’t even acknowledge me. They have the nerve to tell me that she was waiting for my order. Unbelievable. Manager also said the same thing that the employee was waiting for my order. Ridiculous team. And the guy giving me the order was mean mugging me and didn’t say anything at all. Do how do you want me to feel as a customer. Rude location avoid!!
Did not cut in half. Had to wait more than needed for drive thru pickup. Lettuce was discolored.
Friendly cashier, food was made correctly.
This location is dirty. Several employees not in uniform so it’s uncomfortable seeing plain clothed people walking behind the counter to grab items. Someone reached in front of me while I was ordering to grab himself a drink cup and then filled it up. Dodd he work there? Maybe? Bathrooms have leaky toilets, tile is falling off from the wall, the back door has a gap that I’m sure let critters in. This place just gives an ick vibe. I can’t imagine I’ll be back.
Atmosphere: 1
Food: 3
Service: 3
Love Jimmy John’s freaky fast food and service 👏 🥪 Best location!! Keep up the great job Guys!!
Atmosphere: 5
Food: 5
Service: 5
I came in for the “freaky fast” service with a crying baby in the car. It took 13 minutes to get an order of 3 sandwiches. Unwich I ordered had minimal lettuce compared to other
Atmosphere: 4
Food: 3
Service: 1
What is $16 turkey sandwich. First four bites absolutely no turkey. I don't know what I'm paying for bread
Food: 1
Service: 5
Jonathan was extremely helpful with our take out catering order. We were in a time crunch and he went above and beyond to make sure we got our order on time.
Service: 5
Eating my sandwich from here has made me very sick. It seems things are not being done right here to maintain cleanliness standards. Absolutely recommend avoiding this location. I will not be back.
Atmosphere: 3
Food: 1
Service: 3
Everytime i pick up a delivery.
The order is never ready i always have to wait more 10 mins for even duhh sometimes its not that busy smh ?
Restaurantji Recommends
I order large catering orders for a business in Rosemont a couple of times every quarter and this jimmy johns is always on point! They get it right and on time. Thank you!!!
Atmosphere: 3
Food: 5
Service: 5
Ordered delivery only had $100 they wouldn’t give the driver change and just cancelled my order
Service: 1
Ordered delivery only had $100 they wouldn’t give the driver change and just cancelled my order
Excellent sandwiches ?Fast service!!!My go to place for a sub.
Atmosphere: 5
Food: 5
Service: 5
PLEASE AVOID THIS LOCATION IF YOU CAN! You can already tell, even before you read my post, that this location is not good based on their reviews.Whoever is in charge here - Store Supervisor or Store Manager needs to either have more training or get fired.Very rude and very unprofessional. Spend your money somewhere else.
Atmosphere: 1
Food: 3
Service: 1
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