Jimmy John's

10431 E Touhy Ave, Rosemont
(847) 635-5500

Recent Reviews

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Navi t

Customer service is the worst in this location, employee in front counter had headset. Didn’t even acknowledge me. They have the nerve to tell me that she was waiting for my order. Unbelievable. Manager also said the same thing that the employee was waiting for my order. Ridiculous team. And the guy giving me the order was mean mugging me and didn’t say anything at all. Do how do you want me to feel as a customer. Rude location avoid!!

Julie

Did not cut in half. Had to wait more than needed for drive thru pickup. Lettuce was discolored.

Kenneth Shaffer

Friendly cashier, food was made correctly.

Margo E

This location is dirty. Several employees not in uniform so it’s uncomfortable seeing plain clothed people walking behind the counter to grab items. Someone reached in front of me while I was ordering to grab himself a drink cup and then filled it up. Dodd he work there? Maybe? Bathrooms have leaky toilets, tile is falling off from the wall, the back door has a gap that I’m sure let critters in. This place just gives an ick vibe. I can’t imagine I’ll be back.

Atmosphere: 1

Food: 3

Service: 3

Jodie Bowen

Love Jimmy John’s freaky fast food and service 👏 🥪 Best location!! Keep up the great job Guys!!

Atmosphere: 5

Food: 5

Service: 5

Marina Angelopoulos

I came in for the “freaky fast” service with a crying baby in the car. It took 13 minutes to get an order of 3 sandwiches. Unwich I ordered had minimal lettuce compared to other

Atmosphere: 4

Food: 3

Service: 1

M OByrne

What is $16 turkey sandwich. First four bites absolutely no turkey. I don't know what I'm paying for bread

Food: 1

Service: 5

Anna Solorio

Jonathan was extremely helpful with our take out catering order. We were in a time crunch and he went above and beyond to make sure we got our order on time.

Service: 5

Joe Cross (JoePCool14)

Eating my sandwich from here has made me very sick. It seems things are not being done right here to maintain cleanliness standards. Absolutely recommend avoiding this location. I will not be back.

Atmosphere: 3

Food: 1

Service: 3

Benny

Everytime i pick up a delivery.
The order is never ready i always have to wait more 10 mins for even duhh sometimes its not that busy smh ?

Arleen Perez

I order large catering orders for a business in Rosemont a couple of times every quarter and this jimmy johns is always on point! They get it right and on time. Thank you!!!

Atmosphere: 3

Food: 5

Service: 5

Thomas Maddex

Ordered delivery only had $100 they wouldn’t give the driver change and just cancelled my order

Service: 1

Tommy Maddex

Ordered delivery only had $100 they wouldn’t give the driver change and just cancelled my order

Scott Schmaren

Excellent sandwiches ?Fast service!!!My go to place for a sub.

Atmosphere: 5

Food: 5

Service: 5

MJC

PLEASE AVOID THIS LOCATION IF YOU CAN! You can already tell, even before you read my post, that this location is not good based on their reviews.Whoever is in charge here - Store Supervisor or Store Manager needs to either have more training or get fired.Very rude and very unprofessional. Spend your money somewhere else.

Atmosphere: 1

Food: 3

Service: 1

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