McDonald's

6150 N River Rd, Rosemont
(847) 825-3100

Recent Reviews

Adrianna Gloria

Tuesday at around 1:30am I pulled up to this MC Donald’s and received the worst customer service ever. The boy at the window looked like he was very busy because he was running around, which is understandable. However, he gave me the wrong order. Politely I told him about the missing items and he accused me of asking for free food… after that his “manager” came and started scaring me with the police, which I told them that there would be no problem if they called them because I did not have any of the items besides the chicken in my car…moreover, I told him that I’ll be more then happy if he looked inside my car for the food that he said he gave me. Later on the boy came back with again missing order… in this case I basically just wasted my money on food that I did not receive and I was so called a thief. I was never that disrespected in my life. They both do not deserve to have a job.

Sung Hoon K.

Whoever was working at this location around 1AM 11/10/21 Wednesday really need to be fired... That manager guy should go through training again because my 5 yr old dog at home behaves better than he does. Ya'll should be ashamed of yourselves.

Adrianna S.

Tuesday at around 1:30am I pulled up to this MC Donald's and received the worst customer service ever. The boy at the window looked like he was very busy because he was running around, which is understandable. However, he gave me the wrong order. Politely I told him about the missing items and he accused me of asking for free food... after that his "manager" came and started scaring me with the police, which I told them that there would be no problem if they called them because I did not have any of the items besides the chicken in my car...moreover, I told him that I'll be more then happy if he looked inside my car for the food that he said he gave me. Later on the boy came back with again missing order... in this case I basically just wasted my money on food that I did not receive and I was so called a thief. I was never that disrespected in my life. They both do not deserve to have a job.

S. Jones

I stopped at this McDonald's on my way back to Indiana so that I could use the restroom. It's still open but apparently aren't they closed the inside around 7:15P pm. I. I begged the man to let me use the bathroom because I couldn't hold it and there was no way that I could make it back to Indiana, is a 1.5 hour drive. I went back to my car and sat for a moment so that I could Make it to the gas station. Another man pulled up and I told him that they were closed on the inside, he had to use the bathroom also. After after coming out of the gas station, we both noticed that the man inside mopping allowed a woman into the restaurant.. Now I'm writing this complaint! I have video footage and pictures! Ridiculous!

Charlene Smith

Always go to McDonald's, if I am out looking for a quick snack!! It's convenient and you choose what fit your diet, if watching your in take!!

Lil Polo

I ordered large fries and there were exactly like in the picture. Never again

Rena Hedrick

Went to drive up. Got $70 worth of food. Not one napkin. Inside was closed. Drive up line was long. 4 kids in car. 60 miles from home. Not a great experience. Fries were cold.

John Denos

Ordered 2 #5's at the drive thru. Wasn't given my two fries. Was told to pull back around, the guy taking the order put it in all seperate not as a meal he even asked what drinks I wanted. I was told by the manger on duty that they cant hear sometimes and that i have to pay for the fries since he put it in wrong.

Mariza Velez

Jennifer in the drive thru doesn't deserve to have a job she doesn't care about.I always pay for the person's meal behind me when I go through Drive Thru's. Well this morning I tried to pay for the person's meal behind me. And Jennifer responded "that's a nice gesture but id have to go get my manager."And I said "no worries you can go grab them." And she said "it's a nice gesture but you can move forward."We're in a middle of a pandemic and I'm sorry Jennifer that you robbed someone of a "nice gesture" to brighten their day.Ive always been able to pay for the meals behind me at McDonald's. I've seen other cashiers get the manager for me to pay for 3 cars behind me. It takes 2 seconds for the manager to key in so I can swipe my card again.For $15 hour your customer service should be better than this. If you don't want to serve customers a "McDonald's" experience then don't work for McDonald's.

Cara Gobenciong

I visited this McDonald's on Monday, August 30. I went for an iced coffee. The service was very fast and professional, but when I tasted the coffee, it didn't taste as good as last time. It was very watered down and didn't really taste like coffee. I only give my visit 3 stars out of 5 because of the quality of the coffee. (This is for a class)

Steven Preston

Service is getting poor. Asked for and paid for 2 apple pies with my meal and only got one. Luckily was still at the window. These guys hot 15.00 an hour and can't count to 2. Not my first mistake at this McDonald's.

Michael Dortch

Same o'l big Macs. But Quarter pound is the best...

LUIS VÁZQUEZ

This mcdonald's, have bad service, the manager was so irresponsible to our, we ordered 10 pieces of chicken nuggets, they give us 8.. we turn back to tell them what happens..and manager he said, we give u 10 , yea right..he was irresponsible, bad service, first and the last time went.. ? ? ?

Anita Soike

Was very nice and the employee's were very polite food was fantastic for fast food.

Kool Doc

Great service but It's fast food so what else is there to say?

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