6150 N River Rd, Rosemont
Great service but very pricey.
They dont even deserve the one star. I ordered $40 worth of food and they forgot all of it except for a happy meal.
Fast service as expected with just enough people for counter and backend.
just stopped there for some breakfast. food is good. they forgot half our order. didn?t even write it on the receipt. didn?t have syrup for my hot cakes. these are some dry cakes?
Your average fast food, not a whole lot to complain about, but the wait was a bit longer than expected
This McDonald's is very good. I like going here regularly.
Everything was hot, fast and fresh! Thank you!
Just drove to this branch for a quick drive thru to get late night food supplies for a hangout. Very good
Quick drive thru visit, all good. This location is dependably good for years!
One of our favorite sandwiches at McDonald's is the McRib. We stopped at this McDonald's specifically for a McRib sandwich. Service here was the usual - just average. It helped that the drive-thru lanes were not busy. The sandwich itself has apparently changed. In the past, it has been in its own elongated box which meant that it was not overly messy, but now, the McRib is wrapped in paper which makes for a messy sandwich when unwrapped. Almost difficult to eat in the car. I thought that the pickles may have been a little more tart than they had been. Oh, well, it was still worth the stop!
It was really good food fast hot fries and they were really nice
The 2 guys in the Drive-Thru where very nice. Compared to other McD?s, this one was by far, the most decent one my boyfriend and I been too. (:
Service was Way to slow !!!
Just paid 6 dollars to try their spicy bbq chicken sandwich. Got back and found out they forgot the spicy bbq. How does this happen?
8-10 minutes per person on fast food drive thru. Ridiculous.. staff is ok.. food is same as any location. But be prepared to wait
Asked for bbq sauce for my mcchiken. Asked for 22cents!!! Never in any other mcdonald i have been asked for that. Only had 10 cents in my wallet so i said i have only that and still no. I hope they fire this person, or i will just get out if i see her again
Went today for lunch. They gave me uncarbonated Diet Coke when I asked for coke. They also gave me bbq sauce when I asked for sweet and sour. A few months ago when I came here it was good service. Seems itâ??s going down where they donâ??t even care what you ask for they give you what they want.
After a flight, waiting for your car rental, it is a very nice stop. I don't eat Mickey D's that much anymore but it tasted really good, hot , and good service. Hit the spot for a start of a stay away from home. quick and easy.
I review McDonalds on Service, Cleanliness and Politeness of staff and on occasion the food. This location the service was slow, especially since it was not crowded. The store was dirty. Tables were not cleaned off, garbage bins overflowed and there was food on the floor. The staff was polite and attentive.. Move on past this location.
Terrible, even for McDonald's! This seems to a high tech version of McDonald's but it is a FAIL! Sandwiches comes up on a lift, but when it lands the packaging opens and dumps the sandwiches in collection area. Staff then half heatedly put them back together. Not sure if human or machine is cooking these, my burger was uncooked and cold in the middle. (How hard is it to cook a paper thin slab of questionable meat).
Great place for quick eats.... When you're craving somthing simple.
Great staff. Very friendly. Because it's close to the Rosemont CTA and hotels, you can get an international crowd sometimes. Can't tell you how many times I've watched corporate dressed professionals walk here.
Depending on whos working the inside, you might spend 20 plus mins waiting for a couple of items! In addition, some of these people here need to know how to interact with people. The cashier during my last visit is one of them. Steer clear of this hot mess!
While waiting for over 10 minutes to place my order, with only one other person in front of me, two items were missed. While waiting for my food overheard a rude interaction between the cashier and a patron where the manager was called over. The food is always pretty standard so no complaints there, just sad to wait that long and not receive correct items and hear others treated poorly.
Did you know that McDonalds is a great place to meet up with clients? I love the 99 cent drink special for fountain beverages. I can treat everyone to their drink of choice without spending a lot (since I meet with people outside the office almost daily). At this particular location, the counter server fills your drink, so it is hard to get a refill due to the line, though I am sure they would do a refill. I do prefer when the fountain is not behind the counter. Otherwise, this is a very large McDonald's with lots of booths and high top tables, as well as ample parking, close to OHare Airport.
I love this place...even tho the Manger acts special @ times...The other workers have AWESOME customer service..
I ordered a hot coffee and it was luke warm. I went back through the drive through line and received an attitude. They were not happy but replaced it with less chocolate so it didn't taste like the usual mocha. The service was very unprofessional.
This McDonald's is located just south of Higgins Rd. on the west side of River Rd. It is very easy to locate as the Rosemont water tower is just behind it. There is access in to and out of the parking on to Higgins Rd. and on to River Rd. Access from Higgins Rd., is especially easy since the parking lot for Giordano's and McDonald's and there is driveway between them. Though the parking lot is large, it is somewhat spread out. The staff is efficient, the prices and menu are typical for McDonald's.
Worst McD ever. Served me cold 10 pack of McNuggets. When I complained after eating one, they REFRIED the McNuggets and gave me back the remaining nine. Two employees involved. Stay away. Corporate policy is not followed here. Customer service is a bother.
Trying to decompress from a long day at a noisy hot convention, but all I hear in your lobby is beeping from the kitchen. That beeping, stop it! All of them!
Regarding the food, it's McDonald's; the quality is as predictable as the sunrise. There are 3 things I wish were different here. They are...
Asked for ketchup packets and manager said u don't like the ketchup in the counter I said I always ask for packets of ketchup. This was at 8:00 am. He only gave me 3 and its fine but got up for more. Mcdonalds food is good. But service sometimes have to be more professional because customer is always right.
They need to fix all their problems first of all you couldn't use your credit card on purchases on the drive-thru cash only for the month of May. Their ice cream machine is always down no matter the day or the hour I'm starting to think it's an excuse not to serve customers... this McDonald's is very expensive from all the other locations you would think that they would invest in fixing their ice cream machine and fixing there other issues... maybe one day I'll have time to call corporate or maybe they see this review but for now I will just have to drive to the other McDonald's on Mannheim Rd because that location never disappoints me...
Drive thru review. Faster than Jimmy Johns check. Correct order check. Polite staff check. Coffee tastes fresh and unburnt check. Enough condiments check. Enough napkins check. Maybe I got lucky? Maybe the actual Ronald McDonald manages this place?
Location next to my hotel. Went in for an ice cream cone late night. Place seemed ok. Staff was friendly. Cone was good.
The credit card system has been down for over 2 weeks....what a great place
Good food reasonable prices. Fast service
Prices neither too low nor too high, but they're pretty good quality and open reasonably late, and for the area that's a plus. The store is relatively clean, though the gate and several conspicuous anti-loitering signs may be off putting for first time visitors. The same can't be said for the McDonalds on Mannheim up the road.
Nice restaurant right next to the river (or some kind of water reservoir). After our visit we went outside and enjoyed the water view from the side walk, unfortunately there's some trash in the water. The establishment was modern and well decorated. Staff is friendly and bathrooms were what you would expect, clean. Parking filled up fast, but there is an overflow parking lot in the back. Location is close to O'Hare airport. Sure you can go to the O'hare cell phone lot but coming here is better as it is only 10 minutes away from the airport.
Customers called. Said they were starving and they asked if I would pick them up a bunch of burgers and fries at McDonald's quick. It was quick. Grabbed the food and headed to O'Hare to get my customers
6150 N River Rd, Rosemont, IL 60018