Sugar Factory Chicago-Rosemont

5445 Park Pl, Rosemont
(847) 233-9010

Recent Reviews

Sherry Green

Has all the oldies candies and more!

Erin Lynn (Badgyal)

Wonderful meal expensive drinks but great meal wonderful tasting drinks. I spent over $100 but that’s because I got one of the signature drinks called the candy shop by 50 Cent and it was wonderful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Sugar Factory, Fries, Sandwich

We took our three granddaughters there for their birthdays .. loved the atmosphere and the people working there were amazing .. The food was good but not worth the price... and didn't care for the 30% they added to the bill for gratuity but to each their own ..

Liv Gomes

Great place for a birthday! Over the top drinks, food and dessert. You will NOT leave hungry!

Atmosphere: 5

Food: 5

Service: 5

Nicole M Carich

We went for our friends 35th birthday. Very fun upbeat club like atmosphere. Service was nice, quick and accurate. We had a great time the only thing is we came on a saturday night and they have 2hour table limits. For as much as we paid we shouldnt have felt rushed.

Atmosphere: 5

Food: 5

Service: 5

Sierra Schmilke

It's a club experience for children. Instead of bottles, they have sugar. Adorable atmosphere.

Atmosphere: 5

Food: 4

Service: 4

First thing I want to say, this was not my first time here. It however has been a few years at least since I was last there and I do remember previous visits to be ok. The only good thing about this visit was the drinks (cotton candy cosmo) and strawberry cheesecake shake. The seating was slow, we waited for a table, even with a reservation and the restaurant having open tables. The service was bad. The server herself was ok, but seemed to be in a hurry. Even when the manager stopped by to “check on us” he didn't even stop walking. The food was fine. But not worth the $21 each (burger, fajitas and fries, all $21 each). They automatically charge 20% service fee. Which I would be fine with, if the service was at least ok. But it wasn't even ok. At a place this expensive, I expect much better service. I will not be back.

SamS

Even before we were seated, we were told there is a 2 hr limit per table, and 20% service fee will be included in our bill. Overall, the food AND the service are not worth the money.

Elvis

I ordered the fajitas, their was no seasoning at all. The burgers and grilled cheese were great. The service was horrible. The staff are guaranteed their 20% tip. They have no reason to try and give good service. 230$ for 3 for lunch was not worth it.

Atmosphere: 4

Food: 1

Service: 1

HannahM

Went here for the first time last night with my friend to have a drink and some ice cream. the drink was delicious but it was so so weak and it was $20 not worth $20 at all. The sundae was huge it was three scoops of ice cream 3 globs of whip cream and three brownie chunks. our total to have the ice cream and one drink each was $80 which i thought was bizarre. i will not go back to this place its a cool experience but i just feel you could get more for less else where.

We had horrible seating it wasn't even in the main part of the restaurant it was out in the front the sun was beaming down you could not see we were sat by a side door propped open to the outside with a stool. For the price go somewhere else. The food was not good my daughter's grilled chicken and mashed potatoes were not edible. So disappointing worst experience ever.

Michelle Wilks

Great birthday celebration

Atmosphere: 5

Food: 5

Service: 5

Deity Tammy

We had a great time !! Food was great service was good

Atmosphere: 5

Food: 5

Service: 5

Ms. Newsome

This is definitely a fun place, and the service was awesome, but the cost is outrageous, for the quality of the food.

Atmosphere: 3

Food: 3

Service: 4

tru ski

Very tasty ??

Atmosphere: 5

Food: 5

Service: 5

Load More

Sugar Factory Chicago-Rosemont

5445 Park Pl, Rosemont, IL 60018
(847) 233-9010