Chili's Grill & Bar

300 E Rollins Rd, Round Lake Beach
(847) 201-1289

Recent Reviews

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Irina Hamideh

The food was mediocre. The chicken enchilada soup was over-salted and watered down. So were their sauces/dressings. Our server was good and efficient, but staff in the back were unprofessional and gossippy.

Atmosphere: 3

Food: 2

Service: 5

Roger&Katy Wall

On Valentine’s Day we ordered food on line. They never contacted us to say it was ready and we never received it. I called twice for a refund and never received it. There customer service is horrible.

Service: 1

Joseph Adames Adames

I ordered the Cajun shrimp pasta it came cold I waited 28 mins to get my food. The manager Jim was not welcoming and seemed upset when I informed him of the cold pasta. my server Xavier was excellent

Atmosphere: 2

Food: 2

Service: 4

Mike Hockett

I tried the 3 for me deal. $17 order gets you the pictures below. I included their online order image for reference.

I didn't even realize this but there were 8 pieces of the quesadilla. I ate "2" pieces before I realized they just folded over the single item twice to double the portion. You see 4 quarters in the pictures, theres 4 under those. No side, way too much ice in the drink.

The only good thing was that the order was ready in 10 minutes.

You're better off going somewhere else.

Food: 1

Service: 3

Jessica Jean

Waited an hour and a half for service and eventually just walked out. Also don’t honor the queue to be seated at all. Won’t be back here until they get rid of the idiot teenagers that are working it 🤷🏻‍♀️

Atmosphere: 1

Food: 1

Service: 1

Joe Johnson

Spend your money for lousy service. It's like there not even trying. I'm sad, used to like this place.

Atmosphere: 1

Food: 1

Service: 1

Chris Press

Food was good. Only 2 small strips of chicken on a salad but that's what you have to expect in 2025. Time to pay the bill and the tip options start at 18%. Not ok. 15% is for good service. They filled my iced tea before it was empty every time so I selected 18%. That should not be the lowest option. If it was bad service I would have left 0. The 18% i left was because the service was excellent and that should not be the lowest option. Will not be returning. It's not worth it anymore.

Atmosphere: 3

Food: 3

Service: 4

Kathy Lange

Service & food were great

Atmosphere: 4

Food: 5

Service: 4

Devin Paulsen

The service was great, no qualms there, but the food was terrible!! Cheap food and my sirloin came out rubbery and undercooked. Both of us got ice cold potatoes. For the most part the manager and server helped get new food and apologized.. the second steak that came out was edible but still just subpar even for a lower end restaurant.

The thing that irked me the most was going to pay the bill. My total with tax came to $50.55 (they gave me a credit of $11 for the food) but the tip option gave an option for 20% = $18.47.. I'm generally a good tipper to servers as my mom was a server and all my sisters worked as servers but lying to customers for a bigger tip is shady as hell.. even with the discount on the food this amount was over 30% not the 20% as advertised..

I won't be coming back to this restaurant because the food was bad.. I won't be coming back here because being shady is bad business.. also to everyone going here make sure your checking out the machine you have to pay with

Atmosphere: 3

Food: 2

Service: 5

Michael Draime

They must have hired a new chef or finally trained them in the last several months. It's been a real pleasure to have consistent, hot, good tasting food. Finally, this chilis has earned its spot in this community.

Atmosphere: 5

Food: 4

Service: 5

Barb Noote

My family and I come here on a regular basis. We enjoy the variety of the menu and the servers have all been wonderful. And we love sharing desserts.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookie Skillet, Triple Dipper, Salsa, Molten Chocolate Cake, Chips & Salsa, Fajitas for 2, House Salad

Christopher Feye

Visited during lunch of Veterans Day and had one of their free meals. The experience was one of the best. I do have to give a shout out to the floor manager/supervisor. It was amazing to see how engaged he was in the floor operation. From seating people, to filling drink orders, and wiping tables he was on it. Thank you for a great meal, and I appreciate what you do for Veterans each year.

Atmosphere: 4

Food: 4

Service: 4

Lyra Jones

Want to tell me to place the order correctly again? Next time, learn what an order placed for later is instead of trying to argue.

Atmosphere: 1

Food: 1

Service: 1

Troy Miller

Great place to eat

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bottomless Tostada Chips, Salsa, Burger, Steak

Amanda Patton

Melissa our server was amazing!!! Great professional service ? keep her around . Sincerely a happy customer

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili's Secret Sauce Burger, Salsa

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