Chili's Grill & Bar

Went to chilis tonight, I love their presidential margaritas and food is usually pretty good. First off the entryway was a waterfall walking in, from the rain, with buckets catching the water. Second we sat for 15 min without anyone coming over to greet us get our order or anything. So we walked out. The girl who just sat us 15 min ago tells us “have a great night, thank you for stopping in “. She had no clue! 😂🤣 By the way, it was not busy at all, less then 25% if the tables were being used.

Service: 1

Quick and attentive service with good food

Atmosphere: 5

Food: 5

Service: 5

Went there Sunday August 10 th 2025 at 9:15 pm waited at the hostess stand and 5 minutes later a female server came out and said the kitchen was closed. I asked if it wasn't 10 pm? And she said the kitchen closes 40 to 45 minutes before 10 o'clock. I had been there several times like 30 minutes prior closing and the kitchen had been open.
There was still tables having dinner. I don't get it. On the website nothing is posted as the kitchen closes prior their posted hours..

Atmosphere: 1

Food: 1

Service: 1

Door dash driver didn't bring all my food so I had to go get it. They remade it all fresh and kept apologizing. Service was impeccable. Thank you to all that helped me that day.

Food: 5

Service: 5

First time. Good service. Order was good. Mashed potatoes a little on the lukewarm side but overall very good.

Dalton was very good 👍

Atmosphere: 4

Food: 4

Service: 4

Quick fast and friendly service just had a old timer and fries, burger was cooked to my liking and was seasoned.

The food was mediocre. The chicken enchilada soup was over-salted and watered down. So were their sauces/dressings. Our server was good and efficient, but staff in the back were unprofessional and gossippy.

Atmosphere: 3

Food: 2

Service: 5

On Valentine’s Day we ordered food on line. They never contacted us to say it was ready and we never received it. I called twice for a refund and never received it. There customer service is horrible.

Service: 1

I ordered the Cajun shrimp pasta it came cold I waited 28 mins to get my food. The manager Jim was not welcoming and seemed upset when I informed him of the cold pasta. my server Xavier was excellent

Atmosphere: 2

Food: 2

Service: 4

I tried the 3 for me deal. $17 order gets you the pictures below. I included their online order image for reference.

I didn't even realize this but there were 8 pieces of the quesadilla. I ate "2" pieces before I realized they just folded over the single item twice to double the portion. You see 4 quarters in the pictures, theres 4 under those. No side, way too much ice in the drink.

The only good thing was that the order was ready in 10 minutes.

You're better off going somewhere else.

Food: 1

Service: 3

Waited an hour and a half for service and eventually just walked out. Also don’t honor the queue to be seated at all. Won’t be back here until they get rid of the idiot teenagers that are working it 🤷🏻‍♀️

Atmosphere: 1

Food: 1

Service: 1

Spend your money for lousy service. It's like there not even trying. I'm sad, used to like this place.

Atmosphere: 1

Food: 1

Service: 1

Food was good. Only 2 small strips of chicken on a salad but that's what you have to expect in 2025. Time to pay the bill and the tip options start at 18%. Not ok. 15% is for good service. They filled my iced tea before it was empty every time so I selected 18%. That should not be the lowest option. If it was bad service I would have left 0. The 18% i left was because the service was excellent and that should not be the lowest option. Will not be returning. It's not worth it anymore.

Atmosphere: 3

Food: 3

Service: 4

Service & food were great

Atmosphere: 4

Food: 5

Service: 4

The service was great, no qualms there, but the food was terrible!! Cheap food and my sirloin came out rubbery and undercooked. Both of us got ice cold potatoes. For the most part the manager and server helped get new food and apologized.. the second steak that came out was edible but still just subpar even for a lower end restaurant.

The thing that irked me the most was going to pay the bill. My total with tax came to $50.55 (they gave me a credit of $11 for the food) but the tip option gave an option for 20% = $18.47.. I'm generally a good tipper to servers as my mom was a server and all my sisters worked as servers but lying to customers for a bigger tip is shady as hell.. even with the discount on the food this amount was over 30% not the 20% as advertised..

I won't be coming back to this restaurant because the food was bad.. I won't be coming back here because being shady is bad business.. also to everyone going here make sure your checking out the machine you have to pay with

Atmosphere: 3

Food: 2

Service: 5