Slowest service ever. Half a dozen people standing around inside because the drive thru hadn't moved for 10 minutes. If you want my money again, you'll hire more people.
Atmosphere: 3
Food: 4
Service: 1
Tammy Morrison
I ordered a Mexican pizza with no tomatoes and they put tomatoes on it and I ordered beef nachos with no guacamole and red sauce and that's all that was on it can't they read the word no when it says it on the order
Bernabe Benitez
gurnee
Atmosphere: 5
Food: 5
Service: 5
Rob Cirelli
They get the order wrong and the manager refuses to give me their corporate number or rectify the wrong order. Terrible customer service. That whole phone call will be going right on my youtube channel
Atmosphere: 1
Food: 1
Service: 1
Yermain Sanchez
I ordered for the first time using the app, and I received a notification that my food would be ready at 9:05 a.m. So I arrived at 9:10 a.m., but my food was not ready yet!
I had to wait another 15 to 20 more minutes!
They were making their drive-thru orders first, even though I ordered ahead! So unhappy with their service!
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Breakfast Burrito
Joey Trujillo
Drove all the way home to find out the workers put the plastic lid/seal of the sour cream on my burrito. Not sure if it was an accident or a joke but it's enough for me to not want me to eat my dinner.
Service: 1
Jesus Gasca
This is that third time the I come back because I don't like onions and they always put onions an my food stupid same girl ?
Xavier
Where should i begin. Great costumer service, everything was great. That young lady that works there with black hair and beautiful face, her service is amazing. Wish i could talk to her more.
They tried to charge me $33 for a $10 meal if I could give them a half star I would this place is gone to hell I do not recommend this place. They will rip you off and they don’t even offer you any sauces or receipt worst business I’ve ever seen.
Everytime i order they get it wrong. I order a side of chipotle sauce and they always give me cheese. Every single time.
Atmosphere: 1
Food: 1
Service: 1
Karen Chavez
Their new ordering system SUCKS BIG TIME. U go to ask them for help and they just ignore you. They act like you are not standing there and this is the Taco Bell in Round Lake Beach Illinois their workers
They always get my food order wrong
Atmosphere: 4
Food: 3
Service: 4
I knew so, like your food, but you keep messing up my orders
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Burrito Bowl, Mtn Dew Baja Blast
Slowest service ever. Half a dozen people standing around inside because the drive thru hadn't moved for 10 minutes. If you want my money again, you'll hire more people.
Atmosphere: 3
Food: 4
Service: 1
I ordered a Mexican pizza with no tomatoes and they put tomatoes on it and I ordered beef nachos with no guacamole and red sauce and that's all that was on it can't they read the word no when it says it on the order
gurnee
Atmosphere: 5
Food: 5
Service: 5
They get the order wrong and the manager refuses to give me their corporate number or rectify the wrong order. Terrible customer service. That whole phone call will be going right on my youtube channel
Atmosphere: 1
Food: 1
Service: 1
I ordered for the first time using the app, and I received a notification that my food would be ready at 9:05 a.m. So I arrived at 9:10 a.m., but my food was not ready yet!
I had to wait another 15 to 20 more minutes!
They were making their drive-thru orders first, even though I ordered ahead!
So unhappy with their service!
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Breakfast Burrito
Drove all the way home to find out the workers put the plastic lid/seal of the sour cream on my burrito. Not sure if it was an accident or a joke but it's enough for me to not want me to eat my dinner.
Service: 1
This is that third time the I come back because I don't like onions and they always put onions an my food stupid same girl ?
Where should i begin. Great costumer service, everything was great. That young lady that works there with black hair and beautiful face, her service is amazing. Wish i could talk to her more.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They tried to charge me $33 for a $10 meal if I could give them a half star I would this place is gone to hell I do not recommend this place. They will rip you off and they don’t even offer you any sauces or receipt worst business I’ve ever seen.
Atmosphere: 2
Food: 3
Service: 1
Needs more meat and cheese on the tacos
Parking: Parking lot perfect
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Wrap, Mexican Pizza, Burrito Supreme, Nachos
Everytime i order they get it wrong. I order a side of chipotle sauce and they always give me cheese. Every single time.
Atmosphere: 1
Food: 1
Service: 1
Their new ordering system SUCKS BIG TIME. U go to ask them for help and they just ignore you. They act like you are not standing there and this is the Taco Bell in Round Lake Beach Illinois their workers
Atmosphere: 1
Food: 3
Service: 1
Hot & fast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Pizza, Nachos
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