Wendy's

210 E Rollins Rd, Round Lake Beach
(847) 201-8046

Recent Reviews

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Cameron Johnson

Maybe the worst order of fries I’ve ever received from an establishment. Completely unacceptable, I wouldn’t even give these to my dogs. I’ve lived down the street from this restaurant for years and it’s sad to see the quality decline over time. The A.I. menu is also unnecessary. Please do better.

Atmosphere: 3

Food: 1

Service: 3

Matthew Kelly

Stop supporting ai that does not work and puts people out of a job people

Atmosphere: 1

Service: 1

Lawrence F Ramos

Good service

Atmosphere: 5

Food: 5

Service: 5

Ramon Rubin

Im scared eating my food when I did a drive thru. Lady that gave me my order was clearly pissed and hating her job. For all I know, she could have spat on my food. Like if she can throw the food in my car, she would.

Atmosphere: 1

Food: 1

Service: 1

Carlos Lopez

Automated drive through needs to go. Give me a real person I can ask questions too. It couldn't understand my order or answer my questions. Was hoping for a person to answer but nothing. Ended up leaving.
I'll be back when we got someone on the drive through.

Atmosphere: 1

Food: 5

Service: 1

Joseph Demco

The AI drive-thru order taking is interesting

Food: 4

Service: 3

Vijay Patel

Very Very nice...

Service: 5

Becky

The new automated menu board ordering feature is a very poor choice for this or any restaurant. The order wasn't right, got the wrong drink after waiting at the window and having them realize that I was still waiting and have me a root beer after asking for a Dr.P. The AI board takes away from the service and makes it difficult to order!! Please get rid of it and pay your employees for the job they were hired to do.

The food was good, but not worth the hassle.

Atmosphere: 1

Food: 4

Service: 1

Connieb Booker

I called regarding my order they were rude and kept hanging up in my face. I would never eat there again and my order was not right

Atmosphere: 1

Food: 1

Service: 1

Dan Veit

Order was ready when I walked in the door

Atmosphere: 5

Food: 5

Service: 5

Liset Morales

If I could give 0 stars I would. I can’t even count the amount of times they get my order wrong . I have ordered. The 10 piece Spicy nuggets and only 1 of them was spicy, the rest were cold tasteless nuggets waste of money . I paid for 10 spicy nuggets and yet I only received 1 spicy nugget $12 later . Only reason I have gone back is because they are nearby , but at this point the nonsense is a constant , there is no standard , the line is always slow and the order is always wrong? I will drive the extra 30 minutes just to avoid this location . No thank you , I’m done giving this place any more chances or money.

Atmosphere: 1

Food: 1

Service: 1

Richard Mercado

This place is infuriating to order from. Constant mistakes. Order a spicy chicken sandwich and they give you burgers. Order root beer and they give you Diet Coke. Anytime you order sauces they’re never in the bag. This job is the easiest ever yet it’s just constant mistakes. Allergic to onions and they NEVER take them off.

Atmosphere: 2

Food: 1

Service: 2

Melon Elon

I was ordering late night so I didn't expect to get my food so fast but there was a HUGE line. I spent 1 hour just to get my 2 biggie bags. They unfortunately had the most inexperienced workers ever!!!

Atmosphere: 1

Food: 1

Service: 1

Zach Robinson

Mmmm good

Cedric Johnson

It was one of those nights where the walk-in was faster than the drive thru

Atmosphere: 3

Food: 4

Service: 4

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