Subway

740 N. Fairfield Rd Building Space D, Round Lake
(847) 546-4782

Recent Reviews

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Rick S.

I don't normally review places I eat at, but I feel like I needed to on this one. I now remembered why I haven’t been to Subway in a long time.
I paid about $12 for a steak and Cheese footlong. I get the price, but when I opened it, there may have been 50 cents worth of meat in there. This is the last time I'm going to Subway.

Atmosphere: 3

Food: 1

Service: 3

Ashley Lopez

The employee who took my order was extremely patient and made sure to get everything right because I was using a coupon. Thank you for being so helpful!!

Atmosphere: 5

Food: 5

Service: 5

Amanda Lipa

Food was spoiled. Eat fresh at other locations, taste left out meat here. When we tried to call multiple times, no one answered, the phone takes you to a voicemail box that requires a code. There are other subways in the area, avoid this one.

Atmosphere: 2

Food: 1

Service: 1

Brenna S.

Your cheddar sunchips must be a defective order, because none of the chips have flavoring. You need to contact your vendor. I didn’t want to pay for chips that literally taste like nothing.

Atmosphere: 4

Food: 3

Service: 5

Sebastian Byrne

Always mess up my order out of many times went there and the bathroom smells really bad overall bad subway horrible customer service

Atmosphere: 1

Food: 2

Service: 1

Amanda Owens

Had to call because my order that was delivered was missing my drinks and chips, they told me I had to come in for a refund even though my order was delivered for a reason. Then they hung up on me after I told them I couldn't come in. So I called back and they pretended they didn't speak English. They were beyond unprofessional.

Food: 1

Service: 1

Kitty Benavente

DO NOT USE THE APP. For some reason, no subway location will toast or add extra meat when ordering on the app. So we wasted money because we didn't want to drive another 15 min . Best luck ordering in person for better quality. Place was empty and clean. Won't be returning to any location.

Atmosphere: 3

Food: 1

Service: 1

Josef Rihani

Pretty much same as everyone else's reviews. Missing a whole 4 inches of meat of a footlong sandwich. Make sure to bring a measuring tape with you because this guy lies when he says its 12 inches. Got to register and told him I have a coupon. "oh we don't take coupons" no where in the restaurant does it say they don't take coupons. Cashier even admitted to this himself. He argued and refuses to take my coupon so I I told him to throw away the food then since it's cheaper to throw away the meal than give me a coupon. He begrudgingly used my coupon only to lie and give me half off my second sub when my coupon was a full buy one get one free. Save your money and go elsewhere.

Atmosphere: 1

Food: 1

Service: 1

N Noga

hands down the worst subway out there owners are so unfriendly, the samie they skimp on everything you have to awkward say can i have a bit more. Gave them 3 tries all three times 0 stars attitude adjustment would help, and not being BEYOND cheap on the toppings. never again!

Atmosphere: 1

Food: 1

Service: 1

Luz Gutierrez

3rd time I’ve go e here since I moved to the area and every time the sandwiches are barely filled with what’s asked for… my husband has to ask for extra onion/green pepper cause they only put 3-4 thin strings of the vegetables… I understand they have a standard for how much they put in their sandwiches but this is ridiculous. My mom worked in a subway for 9 years and this isn’t how it’s supposed to be. Either they changed it up in the past couple of years but for the prices go go up and barely fill up the sandwiches.. no thank you. Nothing was fresh either unfortunately..

Atmosphere: 1

Food: 1

Service: 1

Ashley Farcas

Food was bland, barely put any sauce or cheese on my sandwich. The soup was decent but the cup was only halfway full.

Atmosphere: 3

Food: 1

Service: 1

John Deisenroth

Subway sucks. I got a salad with very little lettuce,no cheese. When you call to complain they can't understand or speak English. $13 and the bowl isn't even half full. They figure if you have it delivered they can cheap out on the amount they put in it!!!!!!EXTREMELY DISAPPOINTED ☹️☹️

Atmosphere: 1

Food: 1

Service: 1

Elizabeth Nicholson

The staff here are absolutely lovely and kind people who give amazing service everytime I'm in on my lunch. If you're going to go to any aubway in the area, this is the one to go to as everytime will feel special and amazing. Thank you to the wonderful staff for always providing the best quality in service and care <3

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Chicken

Michael Dick

Have eaten and gotten subs from here before. Although the last time I went there for a sub, the health inspector was there. Then another day they decide to not honor a coupon I had for a sub. I know some coupons are valid at certain locations but it doesn't specify which so this is the second location to deny the coupon. Don't recommend this location anymore!

Atmosphere: 1

Food: 3

Service: 1

Troy Foster

I have read through a lot of reviews . I have been coming to this Subway on Fairfield for 5 years . My family and I go there at least 4 times a week . The owner is amazing and so is the staff . At no time have we seen them be discourteous with customers . In fact , we see them go above and beyond for customers . They feel like family .

Atmosphere: 5

Food: 5

Service: 5

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