Seriously sick of this specific location. 10 out of 10 times I come here they mess something up. Today they forgot an entire burger that was paid for, and my other nephew had to have PBJ and got ridiculed by his brother. Previously, they put cheese on a plain hamburger that I specifically did not want cheese on as I have dairy issues. Now I check every sandwich and every order they get something wrong, like clockwork.
Burger King is not that far and I think we are going to be eating there until they put a new one out here or something.
Atmosphere: 2
Food: 3
Service: 1
Manuel A Rubio
Disappointed Experience at McDonald’s Playground
I visited this McDonald’s location with my two little girls, mainly because they love the playground. But what should’ve been a fun outing turned into a frustrating experience. Despite it being over 100 degrees outside, the playground area was sweltering—89 degrees according to the thermostat.
When I asked about turning on the A/C, I was told the staff couldn’t adjust it because the general manager instructed them not to touch the thermostat. Seriously? It’s a children’s play area, and it felt like a sauna. I was shocked and disappointed that comfort and safety weren’t prioritized, especially for kids.
I truly hope corporate sees this and takes action. Families come here expecting a safe and enjoyable environment—not to sweat through their visit.
Atmosphere: 2
Food: 2
Service: 1
Austin C.
Do not come here on hot days expect to cool off and have some food while the kids play from being outside in 100 degrees weather. It has 80°F inside the play area and no one is allowed to turn on the AC. Absolutely horrible.
Atmosphere: 1
Food: 1
Service: 1
David Swanson
Bad service forgot my order!
Atmosphere: 3
Food: 3
Service: 1
Joe Barlow
Great staff. Clean bathroom
Atmosphere: 5
Food: 5
Service: 5
Michael Kerry
Only get Big Mac
Atmosphere: 4
Food: 4
Service: 4
Keith Hernandez
The service was amazing. They treated my two young sons with respect.
Atmosphere: 5
Food: 4
Service: 5
Isaiah
Great staff👍
Atmosphere: 5
Food: 5
Service: 5
Mode B
Most garbage place to go. They can never get an order right. And overall, there food is horrible. Burgers are instantly rejected by your body. They need to shut this location down!
See I wasn't going to leave a one star for them for getting my topping wrong but then they took back the original burger. I've never seen a store do that. If you're going to make me drive all the way back from Somonauk the least you could do is let me keep the first burger you messed up. There's above and beyond, but what they did was below and beneath.
Atmosphere: 2
Food: 1
Service: 1
Micah M
Solid fast food restaurant, about what you’d expect. Not bad, but not great.
Atmosphere: 3
Food: 4
Service: 3
James Overdorff
24 hour drive through, so far it's been a good place. No issues.
Atmosphere: 5
Food: 5
Service: 5
Julie Lubbers /Miller
Food was hot and good
Atmosphere: 5
Food: 5
Service: 5
Kira Champlin (Violette •-• Champlin)
Slow drive thru times and seems like soda machine has issues a lot as well as the shake machine can never get chocolate shake when I want one or soda is flat they have gotten better about following orders correctly
Update: I want to give a shout out to the awesome manager on duty tonight she handled me so well! I had an issue with my app and she fixed it and did such an amazing job! She had great customer service skills and was able to resolve my issue like a champ! She was working on 6/19/25 later in the evening and had fun colored hair (blue maybe idk if can't remember) she deserves a raise for doing such an amazing job! I wish I remembered what her name tag said but thank you so much for your help tonight! The food was good as well!
All regs
Atmosphere: 1
Food: 1
Service: 1
Seriously sick of this specific location. 10 out of 10 times I come here they mess something up. Today they forgot an entire burger that was paid for, and my other nephew had to have PBJ and got ridiculed by his brother. Previously, they put cheese on a plain hamburger that I specifically did not want cheese on as I have dairy issues. Now I check every sandwich and every order they get something wrong, like clockwork.
Burger King is not that far and I think we are going to be eating there until they put a new one out here or something.
Atmosphere: 2
Food: 3
Service: 1
Disappointed Experience at McDonald’s Playground
I visited this McDonald’s location with my two little girls, mainly because they love the playground. But what should’ve been a fun outing turned into a frustrating experience. Despite it being over 100 degrees outside, the playground area was sweltering—89 degrees according to the thermostat.
When I asked about turning on the A/C, I was told the staff couldn’t adjust it because the general manager instructed them not to touch the thermostat. Seriously? It’s a children’s play area, and it felt like a sauna. I was shocked and disappointed that comfort and safety weren’t prioritized, especially for kids.
I truly hope corporate sees this and takes action. Families come here expecting a safe and enjoyable environment—not to sweat through their visit.
Atmosphere: 2
Food: 2
Service: 1
Do not come here on hot days expect to cool off and have some food while the kids play from being outside in 100 degrees weather. It has 80°F inside the play area and no one is allowed to turn on the AC. Absolutely horrible.
Atmosphere: 1
Food: 1
Service: 1
Bad service forgot my order!
Atmosphere: 3
Food: 3
Service: 1
Great staff. Clean bathroom
Atmosphere: 5
Food: 5
Service: 5
Only get Big Mac
Atmosphere: 4
Food: 4
Service: 4
The service was amazing. They treated my two young sons with respect.
Atmosphere: 5
Food: 4
Service: 5
Great staff👍
Atmosphere: 5
Food: 5
Service: 5
Most garbage place to go. They can never get an order right. And overall, there food is horrible. Burgers are instantly rejected by your body. They need to shut this location down!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
See I wasn't going to leave a one star for them for getting my topping wrong but then they took back the original burger. I've never seen a store do that. If you're going to make me drive all the way back from Somonauk the least you could do is let me keep the first burger you messed up. There's above and beyond, but what they did was below and beneath.
Atmosphere: 2
Food: 1
Service: 1
Solid fast food restaurant, about what you’d expect. Not bad, but not great.
Atmosphere: 3
Food: 4
Service: 3
24 hour drive through, so far it's been a good place. No issues.
Atmosphere: 5
Food: 5
Service: 5
Food was hot and good
Atmosphere: 5
Food: 5
Service: 5
Slow drive thru times and seems like soda machine has issues a lot as well as the shake machine can never get chocolate shake when I want one or soda is flat they have gotten better about following orders correctly
Update: I want to give a shout out to the awesome manager on duty tonight she handled me so well! I had an issue with my app and she fixed it and did such an amazing job! She had great customer service skills and was able to resolve my issue like a champ! She was working on 6/19/25 later in the evening and had fun colored hair (blue maybe idk if can't remember) she deserves a raise for doing such an amazing job! I wish I remembered what her name tag said but thank you so much for your help tonight! The food was good as well!
Atmosphere: 5
Food: 4
Service: 5
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