Wow. This place was great when I went in like a month ago and now its awful! The serive and food had definitely downgraded from when I last visited. what happened??
Michael Kelley
Breakfast Sandwich is Good! Foot Long Nachos :) Clean and Friendly
Teresa Sanchez
Just wanted to thank Rocky for his great customer service! He went above and beyond and will definitely be returning!
Bella Guzz
This place is okay. Typical subway. I only come in the morning. There is a girl with a bandana who is super sweet. She provides excellent service. Sometimes I come in and she isn’t here. The man who works the days she doesn’t isn’t very kind. He just talks a lot and doesn’t listen to you. I’ve noticed when he rings me up he adds a bunch to my bill and I have to ask him to take it all off. The girl never over charges me. One time I got a 6in tuna and he tried to charge me almost 20 dollars. Turns out he added drinks and cookies and chips to my order. I NEVER ordered that. I told him I will only come back when the girl is working. I don’t trust the guy and I hope he gets fired. He always has an AirPod in and is talking on the phone constantly. I hope his coworkers get paid a significant amount more than him.
Charles Bee
Thank you for always making the food great!
Christopher Matheus
Made an online order for 2 pretzels, paid for them, and got a call from them saying they don’t have any in stock. I said ok please give me a refund and they said they don’t know how to and that they CANNOT give me a refund…now I’m out money. How do you work in sales and not give refunds?!?! that’s part of your job! I want my money back!
Jeff Pasakarnis
I am surprised to see a 20% automatic TIP on a in store order!!!! THAT is BS and WE WILL Never use this store!!!! I guess I did not listen to ALL the other people complaining, BUT we have learned our lesson. The sad thing is there others that this may be their only meal for the day with a limited budget, SO THANKS for helping ALL.
Sara “Saraewz”
Terrible! I just paid 20$ for two 6 inch sandwiches that were basically bread, barely any meat! I'm not usually one to leave a review, but I'm disappointed. I understand the economy is rough, but if I'm paying 10$ for a six inch, I expect it to be somewhat decent....like the guy below, I'll take the trip to sheridan next time.
Fuzzy's
So, I placed two orders the same day. The first one was fine, but the second one, which was a chicken sub, only had four tiny pieces of chicken on it. I shouldn't have to drive back and show them. I called them, and they hung up on me. What is going on at this location? It has gone downhill since the old owners sold this location. I'll be driving to Sheridan from now on to that Subway, which is actually $3 per sub cheaper, and I've never had a problem at that location.
Atmosphere: 3
Food: 1
Service: 3
Tena
I saw cockroaches! Disgusting. The worker didn’t even flinch. She just said she was sorry and offered me a free cookie. I left. Didn’t even get my sandwich. How nasty! Learn how to clean!
Great team of staff, friendly and helpful. Order of multiple sandwich platters and cookies for a large event prepared quick and on time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Chester Dilly
Just bad. The owner is rude. My daughter’s coach had his secretary order two platters for the team to eat on their break from their tournament and when the time came the platters never showed up. Turns out they misplaced the order and had to call an employee on their day off to come in, make the platters and then deliver it. Well the girl lived about 25 mins away and the platters weren’t even started. The assistant went to pick them up and it turns out the owners never even started it. My daughter and her team didn’t get lunch because of their screw up. On top of it she said that when the employee did get there she was under the impression she was just delivering platters not making them. She felt so bad and jumped behind the counter and got to work. Still in her street clothes and her hair down. Doesn’t seem like she got paid for helping out either. She looked very upset. There were three employees there not including the worker whose day off it was and it was a completely crap fest. The assistant said forget about it and left. The girl who came to deliver the platters was told to deliver them anyways which caused her to stress because the coach had already figured out something else. This girl came to the school apologizing profusely and you could tell she was ready to cry. She explained it was her day off and she didn’t know anything about the order. She called her boss and told them we didn’t want the platters and he gave us a half assed sorry with a promise of three platters and a dozen cookies. Not even a dozen cookies. We told the worker to just keep the platters. She told us her boss would be super mad if she kept them we ended up just giving them to our church. How unorganized and rude can you be? I will never ever step foot in this subway again. I heard they own the yorkville one as well. I won’t be going there either. I don’t want these new owners to get my of my hard earned money. Shame on you for not hiring more people and shame on you for bothering employees on their days off when you make a mistake. If I were that young lady I would quit. We have her $50 for a tip as it was just ridiculous how far she drove and the back and forth she had to go through with her boss. The assistant even told the boss while the worker was here that they didn’t want the platters anymore. The owner got super mad at the lady who delivered the platters. Doesn’t seem like a very friendly or healthy work place. I wish the old owners never left. This store was never this bad.
Atmosphere: 1
Food: 1
Service: 1
Fagg Toli
If I could give 0 stars I would. Hoe many times I have come here and it’s the same girl everyone morning by herself. She has no help and it gets super busy she always wears a bandana and she looks burnt out. Where are the other employees? I only see the same girl everyday. Where are the owners? The girl is great and works fast, has a great attitude, but you can just tell how over it she is. Time for her to get a new job because the owners don’t seem to take care of their employees.
Atmosphere: 1
Food: 1
Service: 1
Alex Carico
It really pains me to say this because subway is one of my favorite places but there were literal maggots falling out of my sandwich, I don't know how many there were but I saw two that fell our of the sandwich onto my couch and it instantly caused me to lose my appetite. No disrespect to any workers but please check your food for stuff like this so other people don't end up with the same problem I did
Wow. This place was great when I went in like a month ago and now its awful! The serive and food had definitely downgraded from when I last visited. what happened??
Breakfast Sandwich is Good!
Foot Long Nachos :)
Clean and Friendly
Just wanted to thank Rocky for his great customer service! He went above and beyond and will definitely be returning!
This place is okay. Typical subway. I only come in the morning. There is a girl with a bandana who is super sweet. She provides excellent service. Sometimes I come in and she isn’t here. The man who works the days she doesn’t isn’t very kind. He just talks a lot and doesn’t listen to you. I’ve noticed when he rings me up he adds a bunch to my bill and I have to ask him to take it all off. The girl never over charges me. One time I got a 6in tuna and he tried to charge me almost 20 dollars. Turns out he added drinks and cookies and chips to my order. I NEVER ordered that. I told him I will only come back when the girl is working. I don’t trust the guy and I hope he gets fired. He always has an AirPod in and is talking on the phone constantly. I hope his coworkers get paid a significant amount more than him.
Thank you for always making the food great!
Made an online order for 2 pretzels, paid for them, and got a call from them saying they don’t have any in stock. I said ok please give me a refund and they said they don’t know how to and that they CANNOT give me a refund…now I’m out money. How do you work in sales and not give refunds?!?! that’s part of your job! I want my money back!
I am surprised to see a 20% automatic TIP on a in store order!!!! THAT is BS and WE WILL Never use this store!!!! I guess I did not listen to ALL the other people complaining, BUT we have learned our lesson. The sad thing is there others that this may be their only meal for the day with a limited budget, SO THANKS for helping ALL.
Terrible! I just paid 20$ for two 6 inch sandwiches that were basically bread, barely any meat! I'm not usually one to leave a review, but I'm disappointed. I understand the economy is rough, but if I'm paying 10$ for a six inch, I expect it to be somewhat decent....like the guy below, I'll take the trip to sheridan next time.
So, I placed two orders the same day. The first one was fine, but the second one, which was a chicken sub, only had four tiny pieces of chicken on it. I shouldn't have to drive back and show them. I called them, and they hung up on me. What is going on at this location? It has gone downhill since the old owners sold this location. I'll be driving to Sheridan from now on to that Subway, which is actually $3 per sub cheaper, and I've never had a problem at that location.
Atmosphere: 3
Food: 1
Service: 3
I saw cockroaches! Disgusting. The worker didn’t even flinch. She just said she was sorry and offered me a free cookie. I left. Didn’t even get my sandwich. How nasty! Learn how to clean!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great team of staff, friendly and helpful. Order of multiple sandwich platters and cookies for a large event prepared quick and on time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Just bad. The owner is rude. My daughter’s coach had his secretary order two platters for the team to eat on their break from their tournament and when the time came the platters never showed up. Turns out they misplaced the order and had to call an employee on their day off to come in, make the platters and then deliver it. Well the girl lived about 25 mins away and the platters weren’t even started. The assistant went to pick them up and it turns out the owners never even started it. My daughter and her team didn’t get lunch because of their screw up. On top of it she said that when the employee did get there she was under the impression she was just delivering platters not making them. She felt so bad and jumped behind the counter and got to work. Still in her street clothes and her hair down. Doesn’t seem like she got paid for helping out either. She looked very upset. There were three employees there not including the worker whose day off it was and it was a completely crap fest. The assistant said forget about it and left. The girl who came to deliver the platters was told to deliver them anyways which caused her to stress because the coach had already figured out something else. This girl came to the school apologizing profusely and you could tell she was ready to cry. She explained it was her day off and she didn’t know anything about the order. She called her boss and told them we didn’t want the platters and he gave us a half assed sorry with a promise of three platters and a dozen cookies. Not even a dozen cookies. We told the worker to just keep the platters. She told us her boss would be super mad if she kept them we ended up just giving them to our church. How unorganized and rude can you be? I will never ever step foot in this subway again. I heard they own the yorkville one as well. I won’t be going there either. I don’t want these new owners to get my of my hard earned money. Shame on you for not hiring more people and shame on you for bothering employees on their days off when you make a mistake. If I were that young lady I would quit. We have her $50 for a tip as it was just ridiculous how far she drove and the back and forth she had to go through with her boss. The assistant even told the boss while the worker was here that they didn’t want the platters anymore. The owner got super mad at the lady who delivered the platters. Doesn’t seem like a very friendly or healthy work place. I wish the old owners never left. This store was never this bad.
Atmosphere: 1
Food: 1
Service: 1
If I could give 0 stars I would. Hoe many times I have come here and it’s the same girl everyone morning by herself. She has no help and it gets super busy she always wears a bandana and she looks burnt out. Where are the other employees? I only see the same girl everyday. Where are the owners? The girl is great and works fast, has a great attitude, but you can just tell how over it she is. Time for her to get a new job because the owners don’t seem to take care of their employees.
Atmosphere: 1
Food: 1
Service: 1
It really pains me to say this because subway is one of my favorite places but there were literal maggots falling out of my sandwich, I don't know how many there were but I saw two that fell our of the sandwich onto my couch and it instantly caused me to lose my appetite. No disrespect to any workers but please check your food for stuff like this so other people don't end up with the same problem I did
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Sandwich
Best sandwich
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
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