Subway
400 E Church St, Sandwich
(815) 786-2940
Recent Reviews
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So, I placed two orders the same day. The first one was fine, but the second one, which was a chicken sub, only had four tiny pieces of chicken on it. I shouldn't have to drive back and show them. I called them, and they hung up on me. What is going on at this location? It has gone downhill since the old owners sold this location. I'll be driving to Sheridan from now on to that Subway, which is actually $3 per sub cheaper, and I've never had a problem at that location.
Atmosphere: 3
Food: 1
Service: 3
I saw cockroaches! Disgusting. The worker didn’t even flinch. She just said she was sorry and offered me a free cookie. I left. Didn’t even get my sandwich. How nasty! Learn how to clean!
Atmosphere: 1
Food: 1
Service: 1
Great team of staff, friendly and helpful. Order of multiple sandwich platters and cookies for a large event prepared quick and on time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Just bad. The owner is rude. My daughter’s coach had his secretary order two platters for the team to eat on their break from their tournament and when the time came the platters never showed up. Turns out they misplaced the order and had to call an employee on their day off to come in, make the platters and then deliver it. Well the girl lived about 25 mins away and the platters weren’t even started. The assistant went to pick them up and it turns out the owners never even started it. My daughter and her team didn’t get lunch because of their screw up. On top of it she said that when the employee did get there she was under the impression she was just delivering platters not making them. She felt so bad and jumped behind the counter and got to work. Still in her street clothes and her hair down. Doesn’t seem like she got paid for helping out either. She looked very upset. There were three employees there not including the worker whose day off it was and it was a completely crap fest. The assistant said forget about it and left. The girl who came to deliver the platters was told to deliver them anyways which caused her to stress because the coach had already figured out something else. This girl came to the school apologizing profusely and you could tell she was ready to cry. She explained it was her day off and she didn’t know anything about the order. She called her boss and told them we didn’t want the platters and he gave us a half assed sorry with a promise of three platters and a dozen cookies. Not even a dozen cookies. We told the worker to just keep the platters. She told us her boss would be super mad if she kept them we ended up just giving them to our church. How unorganized and rude can you be? I will never ever step foot in this subway again. I heard they own the yorkville one as well. I won’t be going there either. I don’t want these new owners to get my of my hard earned money. Shame on you for not hiring more people and shame on you for bothering employees on their days off when you make a mistake. If I were that young lady I would quit. We have her $50 for a tip as it was just ridiculous how far she drove and the back and forth she had to go through with her boss. The assistant even told the boss while the worker was here that they didn’t want the platters anymore. The owner got super mad at the lady who delivered the platters. Doesn’t seem like a very friendly or healthy work place. I wish the old owners never left. This store was never this bad.
Atmosphere: 1
Food: 1
Service: 1
If I could give 0 stars I would. Hoe many times I have come here and it’s the same girl everyone morning by herself. She has no help and it gets super busy she always wears a bandana and she looks burnt out. Where are the other employees? I only see the same girl everyday. Where are the owners? The girl is great and works fast, has a great attitude, but you can just tell how over it she is. Time for her to get a new job because the owners don’t seem to take care of their employees.
Atmosphere: 1
Food: 1
Service: 1
It really pains me to say this because subway is one of my favorite places but there were literal maggots falling out of my sandwich, I don't know how many there were but I saw two that fell our of the sandwich onto my couch and it instantly caused me to lose my appetite. No disrespect to any workers but please check your food for stuff like this so other people don't end up with the same problem I did
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Sandwich
Best sandwich
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Racist place
Atmosphere: 1
Food: 1
Service: 1
They did a great job. Everything was good. And done in a timely manner. Even though the one worker was swamped.
Dietary restrictions: Tomato allergies
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sandwich, Coca-Cola Classic
No answer......called 5 times!!!
Restaurantji Recommends
Ordered 3 wraps they said 0. All came on flatbread?? I guess they ran out of wraps. The cali caprese doesnt work on flat bread!!
Atmosphere: 4
Food: 3
Service: 4
Never out of ingredients and the workers there are nice
Atmosphere: 5
Food: 5
Service: 5
Great price and great test.
Atmosphere: 5
Food: 5
Service: 5
Always really friendly, take my coupons, and the inside has always been clean whenever I go.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Excellent service and quality food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Sandwich
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