Subway

400 E Church St, Sandwich
(815) 786-2940

Recent Reviews

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Jola Davis

Stopped to get dinner and there was a preteen boy that started harassing and heckling my granddaughter LOUDLY. While this had nothing to do with the service, which was just fine, the manager on duty would not make the kid leave her alone or leave altogether. The food was good and we enjoyed our dinner, but the experience was marked by this kid with horrendous manners and attitude.

Atmosphere: 2

Food: 4

Service: 4

Kaitlin Todd

This place is always clean when we get there. My husband and I are super impressed on how they keep the food looking good and well stocked. The staff is super friendly. Specifically Deve. He is very welcoming. I accidentally called the sandwich a large and he laughed with my husband and I.
My husband is picky about restaurants because of cleanliness and he was thoroughly impressed.
I grew up in sandwich and remember the old one. This one is 10x better. We will be back

Atmosphere: 5

Food: 5

Service: 5

Glenn Privett

Looks, I'm gonna be honest here. When ownership changed a little while back, I wasn't sold on the new owners. Didn't accept coupons, kinda light on the toppings, etc.

But they've really turned it around in the last couple months. Taking coupons, toppings on point, etc.

That said, today I had the best sandwich I've ever had from a Subway, and I used to work at one when I was younger lol

Ignore those one stars you see from a few months back, this place isn't being ran the same as it was a couple months ago.

Food: 5

Brett Butler

Was there to get dinner with my fiance for a quick meal and we waited almost 15 minutes for service as they were filling online orders and talking amongst themselves when we finally got to order our food they barely listened even though there was only 3 of us in the store. Their tomatoes were white in the center and bland, the veggies (lettuce, spinach) were wilted and rubbery, our bread was hard and clearly old. For the $20 I paid for a footlong ham sandwich and 6 inch veggie sandwich it was horrible. I remember going there growing up and it was great. I wouldn't recommend anyone eat here as it clearly has no standards of quality even with the prices we pay. As for the service a man was in there who placed an online order and they told him 5 times while we were there that they never got it and that he didnt pay when he showed he did pay and showed them the receipt. I understand its a long post but I feel everything was important to say im severely disappointed in this establishment.

Atmosphere: 1

Food: 1

Service: 1

Peter Lopez

Ordered online, neither person working seem to understand English, order said was suppose to be ready at 515 when I walked in app said it was ready, tired handing me wrong order, only 3 customers in store they all got taken care of before my order need less to say I waited and extra half hour for my food with not even an apology will not be going back to this location in the future

Atmosphere: 1

Food: 4

Service: 1

Keith Damron

They make you pay for 2x cheese on everything... Even if you don't want cheese. 1st of all, 2x cheese is something very few people actually want as it throws off the proportions. 2nd, I'm lactose intolerant and I'm disgusted by Subway's shady business practices.

Atmosphere: 3

Food: 1

Service: 3

petal

Wow. This place was great when I went in like a month ago and now its awful! The serive and food had definitely downgraded from when I last visited. what happened??

Atmosphere: 5

Food: 1

Service: 1

Michael Kelley

Breakfast Sandwich is Good!
Foot Long Nachos :)
Clean and Friendly

Teresa Sanchez

Just wanted to thank Rocky for his great customer service! He went above and beyond and will definitely be returning!

Bella Guzz

This place is okay. Typical subway. I only come in the morning. There is a girl with a bandana who is super sweet. She provides excellent service. Sometimes I come in and she isn’t here. The man who works the days she doesn’t isn’t very kind. He just talks a lot and doesn’t listen to you. I’ve noticed when he rings me up he adds a bunch to my bill and I have to ask him to take it all off. The girl never over charges me. One time I got a 6in tuna and he tried to charge me almost 20 dollars. Turns out he added drinks and cookies and chips to my order. I NEVER ordered that. I told him I will only come back when the girl is working. I don’t trust the guy and I hope he gets fired. He always has an AirPod in and is talking on the phone constantly. I hope his coworkers get paid a significant amount more than him.

Charles Bee

Thank you for always making the food great!

Christopher Matheus

Made an online order for 2 pretzels, paid for them, and got a call from them saying they don’t have any in stock. I said ok please give me a refund and they said they don’t know how to and that they CANNOT give me a refund…now I’m out money. How do you work in sales and not give refunds?!?! that’s part of your job! I want my money back!

Jeff Pasakarnis

I am surprised to see a 20% automatic TIP on a in store order!!!! THAT is BS and WE WILL Never use this store!!!! I guess I did not listen to ALL the other people complaining, BUT we have learned our lesson. The sad thing is there others that this may be their only meal for the day with a limited budget, SO THANKS for helping ALL.

Sara “Saraewz”

Terrible! I just paid 20$ for two 6 inch sandwiches that were basically bread, barely any meat! I'm not usually one to leave a review, but I'm disappointed. I understand the economy is rough, but if I'm paying 10$ for a six inch, I expect it to be somewhat decent....like the guy below, I'll take the trip to sheridan next time.

Fuzzy's

So, I placed two orders the same day. The first one was fine, but the second one, which was a chicken sub, only had four tiny pieces of chicken on it. I shouldn't have to drive back and show them. I called them, and they hung up on me. What is going on at this location? It has gone downhill since the old owners sold this location. I'll be driving to Sheridan from now on to that Subway, which is actually $3 per sub cheaper, and I've never had a problem at that location.

Atmosphere: 3

Food: 1

Service: 3

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