This use to be my favorite location but now everytime i go they get my order wrong today was my last visit
Atmosphere: 2
Food: 2
Service: 1
Van Porter
Never has anything on the menu. Not enough employees after morning rush hours.
Food: 1
Service: 2
Ebony Fields
Coffee was cold .!
Jessica Bird
The service and accuracy of orders has declined. I used to love this location. But lately it’s getting sloppy and careless. Today was the worst yet. The frozen coffee was half melted when I received it and it did not taste like coffee or the cookie dough flavor I asked for. It tasted like acid and straight garbage. Took two sips and couldn’t bare it. Worse $5 I have spent with DD so far. My last two visits I have not received a receipt so no way to comment on a survey specifically.
Atmosphere: 2
Food: 2
Service: 2
Alvaro Huitron
Best coffee
Atmosphere: 4
Food: 4
Service: 4
Airiel Morris
It’s a hit or miss here , in the early morning everything perfect and fresh but some evenings my order is completely wrong and food old and cold . But over all I go here every morning
Atmosphere: 3
Food: 4
Service: 5
M T
I went here April 28th, 2025 to pick up my online order. Despite not saying it was closing anytime soon the front doors were locked. There were two kids outside who also wanted Dunkin but couldn't get it because the worker inside had told them the store was closed. Seeing as the store was supposed to be open for another few hours, and seeing how I had already paid it made sense for me to enter and get the food that I had purchased no less than fifteen minutes before. Immediately, I'm getting yellled at by the worker, she's constantly telling me to leave because they are closed despite the fact that I had already paid for my food and arrived on time to pick it up. I tried to explain this to her and had to fight with her for a chunk of time before she finally went to the to go get my food. MIND YOU, the food was already bagged and ready, it took her thirty seconds to retrieve it. So, for her to sit there and fight me so much on giving me the food that I HAD ALREADY PURCHASED was insane to me. I forgive her though, cause if she has to yell and fight with some random teenager over two dounuts and a coffee that were already bagged and ready to be served, she probably is going through something. I'm rooting for ya sister. ✊🏾
When I left, I said thank you, she said nothing but she didn't have to, I wasn't expecting a response honestly. I made sure to give those two kids the donuts I had ordered as they were still outside and sad about the fact that they couldn't get their Dunkin Donuts.
Atmosphere: 2
Food: 3
Service: 1
Sherry Carter
Went there at 520 today and They said there closed , very unprofessional how the girl just kept yelling at me were clothes were closed like I didn’t hear her the first time.
Service: 5
P Dove
Always good coffee
Atmosphere: 5
Food: 5
Service: 5
natalie bottando
The staff on 2-26-25 at 11am were the ABSOLUTELY THE BEST!!!! Very attentive and nice. Just best service ever!!!!
I placed a mobile order when I was 6 min away. They burned the wraps, but it was ok because we like them like that. The iced coffees tasted awful.. we waited at the window for over 9 min even though everything was done.. never going there again.
Atmosphere: 1
Food: 3
Service: 1
Vishwa Dhuleshia
Great customer service & evrything was made perfectly
Marshall Moss
This place has bad customer service they do not greet you my coffee had grins in it the last two days was going to say something didn't want no problem the new staff there is not right i will not be back.
Atmosphere: 1
Service: 1
David Ramirez
I visit the South Village Dunkin’ Donuts every morning, and I can confidently say this is one of the best Dunkin’ locations around! I always order an extra-large hot coffee, creamy and sweet, along with two chocolate long johns. The crew here is incredibly friendly—they greet me with a smile every time and often already know my order before I even say it.
The drive-thru service is always quick and efficient, and my order is consistently accurate. Most importantly, the coffee always tastes fresh and delicious, just the way I like it. I really appreciate the great service and welcoming atmosphere. Highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Keisha Crawford
Worst dunkin ever, donuts literally looks store bought. I have never had donuts from dunkin this terrible looking and tasting. Not only that, I ordered a hot drink and specifically asked not to have caffeine added, they did anyways, either they don't communicate or they just don't care.
This use to be my favorite location but now everytime i go they get my order wrong today was my last visit
Atmosphere: 2
Food: 2
Service: 1
Never has anything on the menu. Not enough employees after morning rush hours.
Food: 1
Service: 2
Coffee was cold .!
The service and accuracy of orders has declined. I used to love this location. But lately it’s getting sloppy and careless. Today was the worst yet. The frozen coffee was half melted when I received it and it did not taste like coffee or the cookie dough flavor I asked for. It tasted like acid and straight garbage. Took two sips and couldn’t bare it. Worse $5 I have spent with DD so far. My last two visits I have not received a receipt so no way to comment on a survey specifically.
Atmosphere: 2
Food: 2
Service: 2
Best coffee
Atmosphere: 4
Food: 4
Service: 4
It’s a hit or miss here , in the early morning everything perfect and fresh but some evenings my order is completely wrong and food old and cold . But over all I go here every morning
Atmosphere: 3
Food: 4
Service: 5
I went here April 28th, 2025 to pick up my online order. Despite not saying it was closing anytime soon the front doors were locked. There were two kids outside who also wanted Dunkin but couldn't get it because the worker inside had told them the store was closed. Seeing as the store was supposed to be open for another few hours, and seeing how I had already paid it made sense for me to enter and get the food that I had purchased no less than fifteen minutes before. Immediately, I'm getting yellled at by the worker, she's constantly telling me to leave because they are closed despite the fact that I had already paid for my food and arrived on time to pick it up. I tried to explain this to her and had to fight with her for a chunk of time before she finally went to the to go get my food. MIND YOU, the food was already bagged and ready, it took her thirty seconds to retrieve it. So, for her to sit there and fight me so much on giving me the food that I HAD ALREADY PURCHASED was insane to me. I forgive her though, cause if she has to yell and fight with some random teenager over two dounuts and a coffee that were already bagged and ready to be served, she probably is going through something. I'm rooting for ya sister. ✊🏾
When I left, I said thank you, she said nothing but she didn't have to, I wasn't expecting a response honestly. I made sure to give those two kids the donuts I had ordered as they were still outside and sad about the fact that they couldn't get their Dunkin Donuts.
Atmosphere: 2
Food: 3
Service: 1
Went there at 520 today and They said there closed , very unprofessional how the girl just kept yelling at me were clothes were closed like I didn’t hear her the first time.
Service: 5
Always good coffee
Atmosphere: 5
Food: 5
Service: 5
The staff on 2-26-25 at 11am were the ABSOLUTELY THE BEST!!!! Very attentive and nice. Just best service ever!!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I placed a mobile order when I was 6 min away. They burned the wraps, but it was ok because we like them like that. The iced coffees tasted awful.. we waited at the window for over 9 min even though everything was done.. never going there again.
Atmosphere: 1
Food: 3
Service: 1
Great customer service & evrything was made perfectly
This place has bad customer service they do not greet you my coffee had grins in it the last two days was going to say something didn't want no problem the new staff there is not right i will not be back.
Atmosphere: 1
Service: 1
I visit the South Village Dunkin’ Donuts every morning, and I can confidently say this is one of the best Dunkin’ locations around! I always order an extra-large hot coffee, creamy and sweet, along with two chocolate long johns. The crew here is incredibly friendly—they greet me with a smile every time and often already know my order before I even say it.
The drive-thru service is always quick and efficient, and my order is consistently accurate. Most importantly, the coffee always tastes fresh and delicious, just the way I like it. I really appreciate the great service and welcoming atmosphere. Highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Worst dunkin ever, donuts literally looks store bought. I have never had donuts from dunkin this terrible looking and tasting. Not only that, I ordered a hot drink and specifically asked not to have caffeine added, they did anyways, either they don't communicate or they just don't care.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Dozen Donuts
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