Waited over an hour. Sadly we sat and watch most the tables around us get served even after coming in and ordering after us and having larger parties. We were a group of 4 and only order a drink and one entree each. Can't rate the food because we didnt get it. Would not recommend eating at this location.
Atmosphere: 2
Service: 2
Robin Carter
HORRIBLE LOCATION placed order online to be delivered . was never delivered. tried to order again for pick upand encountered an error ordering online. called the store but they can't put the order in because it's only an order you can do online. Tried to order food twice and ended up with NO FOOD. Ridiculous staff. unhelpful Pathetic location PLEASE AVOID
Atmosphere: 1
Food: 1
Service: 1
Mike Bien
I think our server forgot we were even sitting there. Champaign location is much better.
Atmosphere: 3
Food: 4
Service: 1
Jim Lilley
This is a terrible restaurant. Service is terrible they can’t get the order right and the food is subpar.
Atmosphere: 1
Food: 1
Service: 1
Paul Ahn
Completely wrong order received. Ordered Asian Zing and Wild but received Medium and Caribbean Jerk… ALL drums. They leave their phone off the hook so you can’t call to fix their mistake and I’m now 40 minutes away.
Atmosphere: 1
Food: 1
Service: 1
Peggy Ball
Spicy, crispy Chicken dippers with buffalo sauce, and buffalo chicken dip with chips was all good.
Atmosphere: 5
Food: 5
Service: 5
Vincent Perillo
Food was good. Waitress was friendly. Prices keep going up though.
Atmosphere: 5
Food: 4
Service: 5
Miguel Murillo
I completed the Blazin’ Wings Challenge at this location back in May and still haven’t received the shirt they promised.
Before starting, I specifically asked about the shirt and was told they had them. I finished the challenge, they brought out the light, took my picture for their wall, and only then told me they were out of shirts and to come back in a few days.
I came back two days later – still no shirt. They said they would mail it to my home. Since then I’ve called multiple times over several months, spoken with different managers, and kept being told it would be mailed “soon.” It’s now November and I still haven’t received anything.
The challenge is advertised with a prize, and I held up my end. The lack of follow-through, honesty, and basic customer service from this location is really disappointing.
Stan Sable
Truly the worst bdubs I have ever been to. 1 of the 7 occasions I’ve ordered takeout from here has the order been correct. One. One order has been correct. I’ve reached out multiple times for a resolution and nothing in response. One of these orders came completely naked! No sauce. No seasoning.
Atmosphere: 1
Food: 1
Service: 1
Dick Smith
Their buffalo chicken wrap is delicious! We had an excellent, efficient waitress!
We never got our food it took them bout hour to even get our appetizers and everybody else that came after us had their food and we felt like they were stereotyping us cuz we were black
Service: 1
Caleb Konstanty
Showed up to place an order after the website failed to work and stood at the counter for 20 minutes before a very annoyed worker came out and finally asked the names of the 5 other people standing with me what their orders were then disappeared for another 15 minutes before I gave up and walked out.
Atmosphere: 1
Food: 1
Service: 1
Oliver Smith
We waited for 5 minutes to get seated and another 10 minutes for somebody to come and take our order which they never did. Don't waste your time and go somewhere else. I am very y disappointed in them.
Atmosphere: 1
Food: 1
Service: 1
Brady Allen
Fries are skimpy at best anymore. Very little given. Other then that was good. Refills frequent. Wasn't long to be seated and so on. Burgers and wings are always fire. But portions as far as sides are way lower then used to be
Atmosphere: 4
Food: 3
Service: 4
Tori M
I had a Togo order. I am going to say a(n) employee(s) walked past me at least 10 times, one even making eye contact with me from only a few feet away, and none stoped to help me, none stopped to say someone would be right with me. Finally, someone came out of the kitchen and helped me. I checked the bags and they shorted me ranch that was on the ticket. The food was good, but the service sucked.
Waited over an hour. Sadly we sat and watch most the tables around us get served even after coming in and ordering after us and having larger parties. We were a group of 4 and only order a drink and one entree each. Can't rate the food because we didnt get it. Would not recommend eating at this location.
Atmosphere: 2
Service: 2
HORRIBLE LOCATION
placed order online to be delivered . was never delivered. tried to order again for pick upand encountered an error ordering online. called the store but they can't put the order in because it's only an order you can do online. Tried to order food twice and ended up with NO FOOD.
Ridiculous staff. unhelpful
Pathetic location
PLEASE AVOID
Atmosphere: 1
Food: 1
Service: 1
I think our server forgot we were even sitting there. Champaign location is much better.
Atmosphere: 3
Food: 4
Service: 1
This is a terrible restaurant. Service is terrible they can’t get the order right and the food is subpar.
Atmosphere: 1
Food: 1
Service: 1
Completely wrong order received. Ordered Asian Zing and Wild but received Medium and Caribbean Jerk… ALL drums. They leave their phone off the hook so you can’t call to fix their mistake and I’m now 40 minutes away.
Atmosphere: 1
Food: 1
Service: 1
Spicy, crispy Chicken dippers with buffalo sauce, and buffalo chicken dip with chips was all good.
Atmosphere: 5
Food: 5
Service: 5
Food was good. Waitress was friendly. Prices keep going up though.
Atmosphere: 5
Food: 4
Service: 5
I completed the Blazin’ Wings Challenge at this location back in May and still haven’t received the shirt they promised.
Before starting, I specifically asked about the shirt and was told they had them. I finished the challenge, they brought out the light, took my picture for their wall, and only then told me they were out of shirts and to come back in a few days.
I came back two days later – still no shirt. They said they would mail it to my home. Since then I’ve called multiple times over several months, spoken with different managers, and kept being told it would be mailed “soon.” It’s now November and I still haven’t received anything.
The challenge is advertised with a prize, and I held up my end. The lack of follow-through, honesty, and basic customer service from this location is really disappointing.
Truly the worst bdubs I have ever been to. 1 of the 7 occasions I’ve ordered takeout from here has the order been correct. One. One order has been correct. I’ve reached out multiple times for a resolution and nothing in response. One of these orders came completely naked! No sauce. No seasoning.
Atmosphere: 1
Food: 1
Service: 1
Their buffalo chicken wrap is delicious! We had an excellent, efficient waitress!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We never got our food it took them bout hour to even get our appetizers and everybody else that came after us had their food and we felt like they were stereotyping us cuz we were black
Service: 1
Showed up to place an order after the website failed to work and stood at the counter for 20 minutes before a very annoyed worker came out and finally asked the names of the 5 other people standing with me what their orders were then disappeared for another 15 minutes before I gave up and walked out.
Atmosphere: 1
Food: 1
Service: 1
We waited for 5 minutes to get seated and another 10 minutes for somebody to come and take our order which they never did. Don't waste your time and go somewhere else. I am very y disappointed in them.
Atmosphere: 1
Food: 1
Service: 1
Fries are skimpy at best anymore. Very little given. Other then that was good. Refills frequent. Wasn't long to be seated and so on. Burgers and wings are always fire. But portions as far as sides are way lower then used to be
Atmosphere: 4
Food: 3
Service: 4
I had a Togo order. I am going to say a(n) employee(s) walked past me at least 10 times, one even making eye contact with me from only a few feet away, and none stoped to help me, none stopped to say someone would be right with me. Finally, someone came out of the kitchen and helped me. I checked the bags and they shorted me ranch that was on the ticket. The food was good, but the service sucked.
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